Settio Property Experience Ltd Reviews 2,232

My experience with Settio is good, Georgina Route is helpful and doing good job efficiency.

I like Holly quick and efficient working attitude. She is excellent because seldom western people answer so quick

Your company service charge 15% is higher than others, if it is cheaper which will be better

I have been very happy with the service provided by my property manager Joshua Faller. As a client based abroad, Josh has taken excellent care of my property and consistently handled all necessary matters with professionalism and efficiency. The most recent inspection was completed thoroughly, and the report showed no items requiring attention or repair, which reflects the high standard of ongoing management. He is always prompt in responding to any requests or concerns and communicates clearly and reliably. I have great confidence in his work and highly recommend his services.

Quick, helpful, and professional.

Frances Williams has been fantastic in managing the property supporting the tenants when required and completing the inspections to a high standard. We are grateful for the team at Settio and Frances for their continued support.

Holly Keeney is our property management agent for a number of years, and her great service allows us to have peace of mind with any issues with our apartment rental.

Always great working with settio, they take the stress out of everything and allow me to let my property out without worry. Their mid term reports are thorough and reassuring. Thank you Joshua Faller

Excellent service from Holly Keeney! She sorted out our shower drain issues in no time. Truly helpful and efficient

I have been using Settio Property since 2020 and have been very pleased with their service overall. What really sets them apart is how they handle challenges; on the rare occasions when things haven't gone exactly to plan, they’ve stepped up, acknowledged the issue, and and proactively made things right as a gesture of goodwill. It’s clear they truly value the customer experience and take long-term relationships seriously.

Holly has been prompt in communicating recent issues with the property brought to attention by the tenant and is dealing with these in a professional manner, suggesting how best to solve these issues and being proactive in providing suggestions that may even save money in the long term while getting things seen to and resolved and communicating with the tenant. I am very grateful for the good service provided by her.

Holly Keeney is a wonderful representative of Settio's excellence in customer service. She has been a consistent presence for us over the years, helping us navigate everything that comes up. Holly works seamlessly across teams regardless of the issue, with professionalism and care. She is a valuable asset to the team and her excellence in customer care is one of the key reasons we’ve worked with Settio over the years and why I wholeheartedly recommend the company.

Holly has been receptive, pro-active, and above all, highly professional - first rate service.

I have been with Settio for over 3 years now and I just wish they were nationwide ! Their service is superb, the team is always willing to do whatever is asked, they are extremely efficient and I never had to send a reminder.
Lately I have been dealing with Holly who have been extremely helpful in dealing with all the day to day task in managing my property,
I will highly recommend Settio to anyone looking for someone to manage their property.

We’ve recently moved out of our flat and wanted to acknowledge the support provided by Danny and Sam. On arrival into the property, they helped address a number of initial issues and were responsive when assistance was needed.

Danny was always there to help was fair and professional at the end of the tenancy. We appreciate both of their help and efforts in dealing with matters as they arose.

We had Holly manage our property and she was responsive, fixed issues quickly and contracted our landlord whenever we needed.

We've rented twice with this agency and the properties are modern, clean and well kept.

I’ve been with Settio for over a year now and the service has been massively disappointing. After over a year in my property and three inspections in, with no issues to date, I was informed I had breached my contract by having a pet (which was clearly documented on my application form 16 months prior and confirmed by the Leo, the estate agent, over the phone as being approved by the landlord). Thankfully the documentation I had on email was very clear I had disclosed this, but the way Holly went about her communications with me during this process was really disappointing. Settio has essentially not included this in drafting my contract or documented it on their end - the fact the onus was placed on me over a year later in quite an intimidating way to produce evidence of something they should have documented was really unfair. And the fact it was framed as a breach of contract was shocking.

If you are with Settio - document ALL conversations in writing and email asking for confirmation.

There was also damage at the property when I initially moved in which sadly Holly never responded on and I waited for a whole year to be repaired, when another staff member completed an inspection.

Big shoutout to The awesome team Settio Property Experience Ltd for being on top of her game! 🙌 Followed up diligently on my case and closed the deal in less than a month. Super impressed with her professionalism and dedication. Highly recommend her to anyone looking for a smooth rental experience! 👍

I found Settio a great company to deal with , particularly Tom , Jerry , Max and Georgina , they all worked with utmost professionalism and diligence, I would highly recommend Settio .

The staff are always great and have the exact level of communication (not too much or too little). Am delighted with them and have been a client of theirs for many years now.

Marcus was friendly, accommodating and very communicative which all helped get the completion through to the date we were targeting.