SCAM, THIEVES, GANGS. I reserved a car to be pick up from BC airport from Budget Car Rental, got a confirmation email with confirmation # . when I was at Budget desk , I've been told that I have reser... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Blake and Johnathan were both incredible setting me up with a vehicle. I flew in from overseas and called before hand to ensure I could have a vehice when I arrived and they answered all my questi... See more
Hidden fees. They require you to pay for collision insurance even if u have collision through state farm and credit card. You cannot use your personal toll transponder so you have to pay $10-$15 for... See more
I reserved a rental car at a very good price long in advance. Upon arriving to pick up the car, I was told my Chase Sapphire Reserve credit card, which includes CDW, would not be accepted for CDW. The... See more
Company details
Written by the company
Seven Auto Rental Car te brinda un servicio de Alquiler de Auto desde Miami o Orlando para que viajes por toda la Florida. Visita nuestro sitio web y encuentra los precios más competitivos del mercado. Reserva hoy, conoce todos nuestros beneficios y ahorra en tu alquiler. Tenemos paquetes que se adaptan a tu necesidad, de acuerdo a tu viaje. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindarte la mejor experiencia durante el proceso de la reserva.
Contact info
3255 McCoy Rd, Orlando, FL, 32812, Orlando, Florida, United States
- +1 (321) 350-1439
- info@sevengrouptravel.com
- sevengrouptravel.com
1.9
Poor
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I ordered a car for 10 days my flight…
I ordered a car for 10 days my flight was delayed an hour from 7 pm until 8 pm and they were supposed to send a shuttle bus to pick us up. They charged $39.99 for Liability insurance per day. Holy Cow!!!!
I rented from Hertz for one night because they left me stranded and it was only 14.99 per day.
I showed the clerk the receipt, she didn't speak English too well and she wouldn't honor the lower liability cost. What a total rip off.!!!!
They left my daughter and I stranded at the airport!
I paid for a mid size car. They gave me a Toyota Corolla that had very many scratches and the bumper had black streaks. I paid for a mid size but they gave me a compact size it indicated that I on the receipt.
I went to the Florida Mall on a Saturday and got stuck. The car wouldn't start. They informed me that I would have to get my own road side assistance. Really?
I called the tow truck he informed me the battery was
spilling acid and to return the car right away.
The office wouldn't pick up the phone.
I texted and 1 hour later someone asked me what I did to the car? Really? They gave me with a dented scratched POS car with a bad battery and he was trying to give me blame. DO NOT TRUST THIS COMPANY!!!! RUN
They provided cheap rates but are so UNTRUSTWORTHY!!! You get what you pay for.....
August 10, 2023
Unprompted review
Mandatory expensive insurance
Even though I have insurance far exceeding required limits from a reputable, large, national insurance company, this was deemed "unacceptable" and I didn't carry the full insurance policy declaration page so required my purchase of their insurance at an amount not disclosed in advance of booking. Our Orlando weekend rental was to be $41.00 total. They wanted another $76.00 for insurance; $117.00 total. Do not book with them until you've got a quote from them including insurance.
August 18, 2023
Unprompted review
Orlando
Orlando , was assisted by BERNIE. she warned us about the heat this time of year and gave us very clear step by step instructions on how to find our rental. Awesome service. I will come back. Just for Bernie
August 20, 2023
Unprompted review
Customer service was excellent
Customer service was excellent. Every employee I had contact with was professional and courteous. Easy pick up and easy return. The vehicle I rented was very clean and was easy to handle driving. The driver’s seat had great lumbar support.
I would definitely recommend renting from seven auto !
August 20, 2023
Unprompted review
excellent service the staff is super…
excellent service the staff is super friendly
August 18, 2023
Unprompted review
They made me pay for insurance that I…
They made me pay for insurance that I didn't need. I would have gone elsewhere after I realized it but I was short on time. Total bait and switch. They need to be put out of business. Stay away!
August 11, 2023
Unprompted review
Waited and finally got on the 3rd bus (…
Waited and finally got on the 3rd bus ( they are all full) after over an hour. They don't tell you they dont have their own buses.Then get hit with the insurance which was over double what we paid to rent when we have our own coverage already. Then the suv we paid for was turned into a corolla? Were waiting for the return fight. Please save alot of time and go elsewhere. It's not cheaper after the scam charges and way more headache!
August 10, 2023
Unprompted review
Hidden fees
Hidden fees, they barely scan the car when you pick up to check for damage which makes you think they'll charge you for pre-existing damage. Don't book here, your quoted price will increase by hundreds of dollars
August 1, 2023
Unprompted review
Scam Alert
I reserved a rental car at a very good price long in advance. Upon arriving to pick up the car, I was told my Chase Sapphire Reserve credit card, which includes CDW, would not be accepted for CDW. They wanted to charge over USD 800,-- extra to the agreed rental amount. Future renters definitely be beware of this company.
July 20, 2023
Unprompted review
They are totally scammers
They are totally scammers. They rented us a damaged car. left us on the road. nobody answered. we paid for insurance and then they charged us for damages that didn't exist. the manager is pushy. we received the worst service. it was a horrible experience. Don’t fall into their trap. They are a nightmare
August 4, 2023
Unprompted review
Forced into insurance
Forced into insurance, would not recognize Full insurance taken out with Economy Bookings. Car provided was so old it was not worth it. Felt totally conned, avoid.
June 14, 2023
Unprompted review
Totally scammers
Totally scammers.
Bait and Switch, low price, forced into insurance that is 3x the price of the car.
April 9, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.