The service I've received from Sewing Machine World is simply, stunningly, excellent and words cannot express just how highly I recommend them. I took in a machine which I genuinely expected to be... See more
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Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... See more
Company replied
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order. SMW, was so apologetic for the delay, the... See more
Company replied
I was convinced that my sewing machine needed replacing as it kept breaking the thread and wouldn't sew properly. I took it in for a service and can't believe the difference it has made, it's like ha... See more
Company replied
Company details
Written by the company
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Contact info
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, United Kingdom
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
Good service
Reasonably quick delivery, previously I had a very good service for my Bernina sewing machine
November 4, 2023
Overlocker Add-on
Found item cheaper than Amazon inc p&p but took 2 wks to be delivered. Still a good buy.
October 23, 2023
As this is a company local to me I…
As this is a company local to me I chose to purchase from them. Ordering was a easy process confirmation emails were swift. What I ordered was an activation code card for a Brother Scan n Cut now I don't know if this is an item that was kept in stock or if they had to have it sent to them before they could send it out to me. If it was the former then a week for it to arrive by a normal 1st class postage seems a little long if the latter then understandable. I would use this company again if they had what I required.
October 30, 2023
Very helpful and knowledgeable
October 4, 2023
As always great service…
As always great service and were very helpful in helping me get the correct foot
October 3, 2023
Amazing company with super efficient…
Amazing company with super efficient staff who are always helpful and knowledgeable
September 26, 2023
Order was quickly delivered
Order was quickly delivered - good price. Communication was also very good. Needed help and gentleman on the phone was great, knew what he was talking about. I will definitely be using them again.
September 18, 2023
Juki TL2300 Sewing machine
Great service and fast delivery service, the team sorted a small issue quickly for me. I would highly recommend. Thanks to Sasha & Steve.👍👍
August 16, 2023
Great communication
Great communication, they rang me to say the model I ordered was unavailable and explained the difference in models no hard sell, dordering ,payment & delivery was perfect
July 18, 2023
Reply from Sewing Machine World
Thank you for this lovely review!
asy ordering and quick delivery
Easy ordering and quick delivery. The machine is a gift, I'm sure my daughter will be thrilled.
July 28, 2023
Reply from Sewing Machine World
Thank you for your feedback. We hope your daughter enjoys using her new sewing machine!
Excellent service
Excellent service, kept informed of delivery schedule of new machines, Steve, Harvey and the team are very knowledgeable and helpful
July 27, 2023
Reply from Sewing Machine World
Thank you Pauline for leaving us a lovely review!
Reply from Sewing Machine World
Thank you for your feedback, it is greatly appreciated.
Great service
Great service, responded quickly to any email queries I had and helped me sort my order. I bought the same machine as my mum which we originally bought in store and loved. Would use again in a heartbeat!
June 20, 2023
Reply from Sewing Machine World
Thank you very much Mala for this review. We hope you enjoy using your new sewing machine!
Excellent customer service
Bought a refurbished second hand sewing machine. It was damaged in transit; the customer service response was quick, the machine was picked up, repaired and returned without any hassle. Excellent service would use again.
April 28, 2023
Reply from Sewing Machine World
Thank you Neil for the review. We are pleased to hear you are happy with the service we provided.
Brilliantly service especially when I…
Brilliantly service especially when I mentioned that I live in Channel Islands. You sure did deliver where as other companies won’t deliver to us over here. So thank you.
May 3, 2023
I buy all my sewing machines from…
I buy all my sewing machines from Sewing Machine World, as they provide an excellent service. Delivery is always quick too. I wouldn't go anywhere else.
April 28, 2023
Reply from Sewing Machine World
Thank you Wendy for this review!
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