SewProCrafts Ltd Reviews 449

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting items are as advertised and well-packaged upon arrival. Many people highlight the speedy and efficient delivery service, with orders often arriving quickly and on schedule. The overall service is frequently described as excellent, with reviewers appreciating the ease of ordering and clear communication throughout the process. However, some customers also noted issues with order fulfillment, including items being cancelled or not arriving as expected, leading to dissatisfaction. There were also occasional mentions of damaged products or longer than expected delivery times for certain orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the great selection... See more

Delivery service

People report positive experiences with delivery service, often highlighting speedy and quick delivery, with... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting that their orders... See more

Quality

Customers had positive experiences with product quality, frequently praising items like wool and sewing boxes... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and quick service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service Fast delivery Good choice and prices Easy ordering Originally used during covid when couldn't shop for wool. Needed baby patterns and wool for new grandchild and received goods on... See more

Company replied

Rated 5 out of 5 stars

I'm always hesitant to order from overseas, however my order from SewProCrafts was dispatched very quickly. The parcel arrived today and the sewing box is just beautiful. Absolutely looks like the web... See more

Rated 5 out of 5 stars

Great selection of products. Minimum £20 spend for free delivery is better than any of my suppliers. Quick delivery time. No fuss, easy to use website. Thankyou

Company replied

Rated 5 out of 5 stars

Affordable prices, great stock and awesome communication. Even when they run out of the yarn I already ordered, they gave me few options to choose from to continue with the order. Will ordered again


Company details

  1. Craft Store
  2. Scrapbooking Store

Written by the company

SewProCrafts Ltd is an online craft store that specialises in haberdashery, quilting, knitting, sewing and arts & craft products. Our dedicated customer service team are on hand Monday-Friday to help assist with queries by telephone or email. Please visit our website for more details. Our product range is growing weekly so, if there is something you can't find, just let us know!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

449 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service. When I (wrongly) thought there was a piece missing, I was sent a replacement straight away. Good communication, responsive and very friendly.

June 18, 2025
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Picked up order the same day

May 23, 2025
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 4 out of 5 stars

Had just what I wanted

Had just what I wanted. Delivery very quick as well.

April 26, 2025
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd

Rated 5 out of 5 stars

Good range of products

Good range of products. Quick and efficient delivery

February 19, 2025
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your lovely review - SewProCrafts Ltd.

Rated 5 out of 5 stars

Good prices for the wool

Good prices for the wool
My only complaint would be and it's just a small one I waited a week for delivery

February 19, 2025
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your positive feedback regarding our wool prices! We're glad to hear you're satisfied with your purchase. We apologize for the week-long delivery wait; we partner with Royal Mail to ensure your items reach you as quickly as possible.

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