SewProCrafts Ltd Reviews 453

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the quick delivery and the quality of the products, often noting items arrived well-packaged and on schedule. People appreciate the easy-to-navigate website and the great selection of products available, making the ordering process straightforward and satisfying. The communication is also highlighted as excellent, keeping customers informed throughout the order's progress. However, some customers also noted issues with delivery times being longer than expected, especially when ordering through third-party marketplaces, leading to lost items or delays. A few other people also felt that some products arrived with minor damage or quality inconsistencies, such as split yarn or slightly damaged needles.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speedy and quick... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Quality

People report positive experiences with quality, with many reviewers describing products as very good and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service Fast delivery Good choice and prices Easy ordering Originally used during covid when couldn't shop for wool. Needed baby patterns and wool for new grandchild and received goods on... See more

Company replied

Rated 5 out of 5 stars

Order arrived very quickly. Lots of lovely products on website, which was easy to navigate around. Found the use of wishlist very helpful too.

Company replied

Rated 5 out of 5 stars

Great selection of products. Minimum £20 spend for free delivery is better than any of my suppliers. Quick delivery time. No fuss, easy to use website. Thankyou

Company replied

Rated 5 out of 5 stars

I'm always hesitant to order from overseas, however my order from SewProCrafts was dispatched very quickly. The parcel arrived today and the sewing box is just beautiful. Absolutely looks like the web... See more


Company details

  1. Craft Store
  2. Scrapbooking Store

Written by the company

SewProCrafts Ltd is an online craft store that specialises in haberdashery, quilting, knitting, sewing and arts & craft products. Our dedicated customer service team are on hand Monday-Friday to help assist with queries by telephone or email. Please visit our website for more details. Our product range is growing weekly so, if there is something you can't find, just let us know!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

453 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fabulous service with quality products at good prices. I was looking for wool that I could not…

I was looking for wool that I could not find in my local shop. I found the SewProCraft website very easy to navigate and make an order on. They have a wide range of quality products at reasonable prices. The ordering process was also simple to use. Best of all the wool I wanted arrived well packaged on the date I was given. I am very impressed with the service and would not hesitate to use it again.

April 22, 2024
Unprompted review
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

That's great to here! We pride ourselves on our service and really appreciate the feedback, SewProCrafts Team.

Rated 5 out of 5 stars

quick delivery

quick delivery. no issues

March 25, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for taking the time to leave us a review & glad you were happy with our service. SewProCrafts Team.

Rated 5 out of 5 stars

Good

Very good service

March 20, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your review - SewProCrafts Ltd

Rated 5 out of 5 stars

As always an efficient service with a…

As always an efficient service with a friendly helpful team. Always helps me when I have questions and quick to find a resolution for me.

March 19, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you so much for your review, we really value your custom :) SewProCrafts Team.

Rated 5 out of 5 stars

Quick despatch and delivery

Quick despatch and delivery, no problems with this seller at all.

March 18, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

SewProCrafts Ltd thank you for your custom :)

Rated 5 out of 5 stars

First time I am ordering from this…

First time I am ordering from this Company and I only have good words. So helpful, immediate communication, and trustful.

February 21, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Many thanks for taking the time to leave a review, we really appreciate it and look forward to your future custom! SewProCrafts Team.

Rated 5 out of 5 stars

Extremely pleased with my purchase

Extremely pleased with my purchase. Kept updated with regards to delivery.
Overall experience was excellent.

February 22, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your review from the SewProCrafts team.

Rated 5 out of 5 stars

reliable company

The wool was great! Good comunication,But for me it was the clever packaging that would send me back to this company,They must have given it some thought to think of vacume pack wool and put it in a flat cardboard box so it would go thru the door well done! Sewprocrafts aim to please.

February 9, 2024
Unprompted review
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thanks for a great review! SewProCrafts Team.

Rated 5 out of 5 stars

Just the lamp that I was looking for

Just the lamp that I was looking for, great price free delivery and quick delivery.
Excellent first time order experience.

January 20, 2024
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Reply from SewProCrafts Ltd

Many thanks for a fantastic review! SewProCrafts Ltd.

Rated 5 out of 5 stars

Great

Great, fast delivery

January 22, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you! SewProCrafts Ltd.

Rated 5 out of 5 stars

Reliable Company

Good service very efficient

January 21, 2024
SewProCrafts Ltd logo

Reply from SewProCrafts Ltd

Thank you for your feedback, we really appreciate it. SewProCrafts Ltd.

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