SexyModest Boutique Reviews 1,764

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and quick response times. Many people appreciate the personalized assistance with sizing, orders, and returns, making their shopping experience smooth and efficient. Reviewers are also impressed with the quality of the products, often noting their comfort and suitability for various occasions, including travel. However, some customers also noted issues with product sizing and material quality, with a few experiencing delays in receiving their orders or difficulties with returns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers express high satisfaction with customer service, often describing it as top-notch, quick, and... See more

Response time

Customers consistently note positive experiences with response time, with many reporting immediate and quick... See more

Product

Reviewers highlight positive aspects of product, praising the great quality and comfort of the clothing, with... See more

Order

Customers had positive experiences with order, often praising the helpfulness of staff in navigating ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I messaged concerning a size question, being a first time purchaser. I received a reply back in just a couple of hours from Sommer. She assisted with feedback that helped me to choose the best size... See more

Rated 5 out of 5 stars

Great quality products and fast shipping. But what really stands out is the level of incredible customer service. I’ve had a fitting issue on a set I ordered and the way they went about solving it was... See more

Rated 5 out of 5 stars

I just completed an order, with the expert assistance from S exy Modest staff member Des. She was extremely helpful, professional and friendly. I was having an issue with my reward points and she... See more

Rated 5 out of 5 stars

Debbie went the extra distance for me. I had gotten the 3 piece set and it had taken almost 3 weeks to get here and then had to be returned because of a hole in it. Exchanged it for the same outfit (l... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We believe women are changing the world. We believe in making women's lives better. We believe in comfy, stylish and modest fashion. We believe in being a force for good. The Brigitte Brianna clothing line is comprised of elevated styles from dresses to basics in a variety of fabrics, designed for the everyday woman who doesn't have time to stare at her closet for 30 minutes picking out an outfit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Des was terrific

Des was terrific. She addressed my rather unusual issue fixed it and sent me the required return labels within mins.
Great customer service!

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased the 3 piece outfit for a…

Purchased the 3 piece outfit for a month(+) trip. Ads were great and promised just what I was looking for. Nope. I could never get the wrinkles out from shipping. I tried everything that they suggested. The seams are very low quality and are all bunch. By the time I returned home from my trip (with the outfit) it was beyond the return period. What a waste of money. I doubt that the ad outfit is made of the same quality fabric as the one I purchased. A total waste of money.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Clothes Do Not fit Me

I ordered an outfit nearly a year ago. It was delivered when I was away from home. I could not return in a timely fashion and was given a store credit. I complained to the company to no avail. The clothes do not fit me. I have tried to use the credit but nothing fits. I feel I should get a refund in $. This is not good business practice.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE …

I needed an adjustment to an order when I accidentally ordered the wrong s
ize and color. After sending an email I got a reply in a few minutes saying my requested changes had been made. BEST CUSTOMER SERVICE EVER.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

I went online to the chat and texted…with Alexis. She was sweet and super helpful. 😀

I went online to the chat and texted back and forth with an AWESOME lady named Alexis. She totally help me figure out what i needed to do to return an item. The clothing I purchased is of great quality and super comfortable. I'm just returning an item that was a gift for my daughter and it just wasn't her style. So I'm returning hers and buying myself a second set for myself. Can't wait to get my new set. Thank you Judy C.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie saved the day!!

Debbie saved the day!!! After realizing the shipping address was incorrect I contacted customer support via chat and was assisted by Debbie! She corrected the shipping address within minutes. I received an order update shortly after with all the correct information! Thank you Debbie!!! SexyModest will be getting more orders from me!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Back ordered product resolved kindly and quickly!

I chose chat to request information about a back ordered outfit from Sexy Modest. Debbie, on chat, was incredibly helpful! She quickly and kindly explained the status of the items and immediately offered that I could wait, get a refund or receive store credit with an additional amount added for the inconvenience. I requested a refund and received an email immediately from Debbie regarding the refund and offering me a discount on future purchases. She really was so responsive and kind even expressing that she hoped I had a great weekend. The level of her customer service was truly excellent! I hope Sexy Modest know what a great employee they have!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE!!…

The customer service representative could not have been more helpful! My queries were responded to immediately, the dialogue was very professional and also very friendly, which was nice. Most importantly, my issue was resolved promptly. This is how you create loyal customers!!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had an inquiry about delivery time…

I had an inquiry about delivery time and expedited shipping. Debbie responded to me on "Chat" and then followed up with an e-mail detailing the answer to my question. She was helpful and informative. I placed my order immediately after she explained the process.

May 27, 2026
Unprompted review

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