SexyModest Boutique Reviews 1,764

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and quick response times. Many people appreciate the personalized assistance with sizing, orders, and returns, making their shopping experience smooth and efficient. Reviewers are also impressed with the quality of the products, often noting their comfort and suitability for various occasions, including travel. However, some customers also noted issues with product sizing and material quality, with a few experiencing delays in receiving their orders or difficulties with returns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers express high satisfaction with customer service, often describing it as top-notch, quick, and... See more

Response time

Customers consistently note positive experiences with response time, with many reporting immediate and quick... See more

Product

Reviewers highlight positive aspects of product, praising the great quality and comfort of the clothing, with... See more

Order

Customers had positive experiences with order, often praising the helpfulness of staff in navigating ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I messaged concerning a size question, being a first time purchaser. I received a reply back in just a couple of hours from Sommer. She assisted with feedback that helped me to choose the best size... See more

Rated 5 out of 5 stars

Great quality products and fast shipping. But what really stands out is the level of incredible customer service. I’ve had a fitting issue on a set I ordered and the way they went about solving it was... See more

Rated 5 out of 5 stars

I just completed an order, with the expert assistance from S exy Modest staff member Des. She was extremely helpful, professional and friendly. I was having an issue with my reward points and she... See more

Rated 5 out of 5 stars

Debbie went the extra distance for me. I had gotten the 3 piece set and it had taken almost 3 weeks to get here and then had to be returned because of a hole in it. Exchanged it for the same outfit (l... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We believe women are changing the world. We believe in making women's lives better. We believe in comfy, stylish and modest fashion. We believe in being a force for good. The Brigitte Brianna clothing line is comprised of elevated styles from dresses to basics in a variety of fabrics, designed for the everyday woman who doesn't have time to stare at her closet for 30 minutes picking out an outfit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Sommer was quick to answer my…

Sommer was quick to answer my questions. My only “issue” is the return policy; 72-hrs from posted delivery otherwise store credit only. Better than nothing, so I hope clothea fit!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great, FAST Customer Service Response

Great Customer Service! I had a question about a best-seller that was out of stock in my size and color choice. I emailed Customer Service with my question, just certain my message would fall into a hole, or at least take days for me to get a response. To my surprise, I got a very helpful response from "Sommer" within 10 minutes! AWESOME!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I ordered two sets of the Brigitte Brianna Essential Set in two different colors and loved the fabric and style; however, one pair of pants was considerably shorter than the other (inseam was 27 inches instead of the 31 inches), although I had ordered both in the same size. Sommer was extremely helpful and worked with me to get a new pair of pants with the correct length.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Des was exceptional!

Des provided the fastest customer service I’ve ever had in my life! Wow! Fast and thorough. Thank you!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

SOMMER WAS QUICK TO GET ONLINE

SOMMER WAS QUICK TO GET ONLINE AND ANSWERED ALL THE QUESTIONS I HAD. IT FELT GREAT TO BE DEALING WITH A HUMAN BEING. SHE WAS VERY FRIENDLY AND POSITIVE ABOUT THE PRODUCTS AND PUT ME AT EASE QUICKLY WITH HER GREAT ATTITUDE.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

sizing charts critical and helpful

After checking sizing charts I thought I better check in Chat about whether the products would fit me. Alexis
was very polite and helpful and even though the answer was that they couldn't help me now, I felt heard and assured that sizes for me would be considered

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful with returns/exchanges

Alexis was very helpful when I was requesting help with an exchange. I appreciate her help opening up the return window as I received the set as a gift outside of the normal return window also.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

The best!

I just completed an order, with the expert assistance from S
exy Modest staff member Des.
She was extremely helpful, professional and friendly.
I was having an issue with my reward points and she happily corrected the problem in only moments, so I could finish my purchase.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Contacted live chat ..

Contacted live chat ... Spoke with Des and she had my problem solved in 10 minutes!!! Stellar customer service would highly recommend this on line Boutique!
I will be back for more purchases!

Joni E

May 22, 2026
Unprompted review

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