SFL Wealth Management Reviews 147

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making complex processes easy to understand. The service is frequently highlighted as excellent, with many appreciating the professional and efficient approach, as well as the quick response times. However, some people were dissatisfied with initial interactions, mentioning delays and a lack of follow-up before connecting with a specialist. These occasional experiences suggest that while the overall service is highly positive, there can be inconsistencies in the preliminary stages.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being charming,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight that the process was... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having reached retirement age I was wondering how I was to get access to my pension. Was going to have a lot running about, going to offices for one thing or another. But having got in touch with... See more

Company replied

Rated 5 out of 5 stars

I initially contacted Financiable.co.uk who in turn passed my information to SFL wealth management. In was then contacted by Tony Stevens and was very impressed with his knowledge, guidance and pat... See more

Company replied

Rated 5 out of 5 stars

I found the thought of dealing with my pensions very nerve racking with so many stories of scams, but from the very beginning the SFL team put me at ease. They guided me through my options and there k... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Paul, Claire, Tayla and Sophie. The team helped me immensely and explained my pension options clearly as well as going over and beyond to quicken the process with my pension p... See more

Company replied


Company details

  1. Financial Consultant

Written by the company

Although there are many different types of pension schemes available, they all have the same objective – to help you save and provide you with an income in later life. At SFL Wealth Management, we provide advice and select products specific to each customer’s individual needs and goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

147 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Politeness and understanding

Politeness and understanding

October 30, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

It's great to see your review, Carl. Thank you very much for taking the time to share your review with us. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Received a first class service from SFL…

Received a first class service from SFL wealth . Friendly and very professional, won’t hesitate to use them again

October 30, 2025
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Reply from SFL Wealth Management

Thank you very much for leaving us your review, John. We are very pleased to have been able to help. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Such a Joy to deal with absolutely…

Such a Joy to deal with absolutely every they said they would do they delivered on

October 30, 2025
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Reply from SFL Wealth Management

It's great to hear your review, Peter. Thank you so much for taking the time to leave it for us. The team will be thrilled. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

My whole experience was amazing

My whole experience was relaxed, I was given a financial adviser, Tony who was so friendly and amazing. Tony took all the stress out of it for me and advised me well. Would definitely recommend to others.

October 29, 2025
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Reply from SFL Wealth Management

Tony will be delighted to read your recommendation and your review, Tina. Thank you so much for taking the time to share them with us. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Pension

The advisor listened to all my needs and gave good advice.
Explaining things in easy to understand language.

January 14, 2025
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Reply from SFL Wealth Management

We are very happy to see that everything went well, Karen. Thank you so much for your review. It's great to hear. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Paul really listened to my situation

Paul really listened to my situation and provided a sensible solution to my needs.

October 29, 2025
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Reply from SFL Wealth Management

Paul will be pleased to hear that he was able to help, and you were happy with the service, Erica. Thank you for taking the time to share your review with us. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Quick response

Quick response, very professional, only been with with wealth management a few months so as of yet all good.

October 29, 2025
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Reply from SFL Wealth Management

Thank you for taking the time to leave us your review. It's great to have you on board, YB. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very helpful & a smooth process moving…

Very helpful & a smooth process moving my pension. Highly recommend!

October 29, 2025
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Reply from SFL Wealth Management

It's fantastic to hear we were able to help, and to see your recommendation, Jason. Thank you for taking the time to share your review with us. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Wonderful people

All the staff that I've been in contact with have been wonderful. Very professional and understanding and helpful.

October 29, 2025
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Reply from SFL Wealth Management

Thank you so much, Lucy. The team will be delighted to see your review. It's lovely to hear. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Paul my financial advisor was superb…

Paul my financial advisor was superb right from the start.

I informed him of my wishes and he delivered what I wanted in a very quick and professional manner.

Paul was easy to speak with and explained everything in detail that was on my level.

October 29, 2025
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Reply from SFL Wealth Management

Paul will be very happy to read your feedback, Kevin. Thank you for taking the time to leave us your review. It's great to hear. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Having reached retirement age I was…

Having reached retirement age I was wondering how I was to get access to my pension. Was going to have a lot running about, going to offices for one thing or another.
But having got in touch with SFL Wealth Management they did all the process of transferring my pension from my pension company to Aviva after a discussion with Nigel Ogden on an arranged phone call.
He talked me through the process telling me how long it would take with fee's etc.
So it was all done no running around, all from home. Brilliant.

October 29, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Thank you so much for taking the time to share your experience with us, Peter. It's great to hear that we were able to help. Nigel will be delighted. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

The people of the Avvia company were…

The people of the Avvia company were friendly efficient in their work and made me feel at ease.

October 29, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Here at SFL Wealth, we are very pleased to hear everything went well, Deborah. Thank you very much for taking the time to leave us your review. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great organisation to do business with.

Really easy to deal with, professional, efficient and informative.
Made the process as simple as possible.

October 28, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Thank you so much for your review, Mark. We really appreciate you taking the time to share it with us. It's great to hear everything went well. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Good advise given from friendly and…

Good advise given from friendly and helpful staff. Highly recommended.

October 8, 2025
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Reply from SFL Wealth Management

Hi Stuart, thank you for your great review! We’re really glad to hear you found our team friendly and helpful, and that their advice made a difference. It's brilliant to see your recommendation!

We appreciate you taking the time to leave us your review. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

This is a genuine company with excellent staff that run the day to day operation, people you can trust and rely on

My circumstances was quite complicated, I had money scattered around, which required a lot of work. The girls did all the hard work, yes they required some input me, they they advised me well

October 7, 2025
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Reply from SFL Wealth Management

Hi John, thank you so much for your kind words! We're really pleased to hear you found our team so helpful and supportive, especially with your complex situation. We’ll be sure to pass your lovely feedback on to Claire, Tayla and Sophie — they’ll be delighted to know their hard work made a difference.

If you ever need any further help or advice, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Easy to talk with

Easy to talk with. Explained everything clearly. Fast service with no hidden costs. Tony and Claire were great. Could speak to them anytime. Great service. Thank you guys

August 26, 2025
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Reply from SFL Wealth Management

Thank you so much for your kind words, Tracey. We’re delighted to hear that Tony and Claire made everything clear and straightforward for you. It’s great to know you felt supported and could reach out at any time. We’ll be sure to pass on your thanks to them both.

We appreciate you taking the time to leave us your review. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Every thing the team said was going to…

Every thing the team said was going to happen did happen and they explained everything step by step
D Thompson

August 4, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Thank you so much for your kind words, Delroy! We're really glad to hear that everything went as expected and that the team kept you informed every step of the way. Clear communication is something we pride ourselves on, so it’s great to know it made a difference.

We appreciate you taking the time to leave us your review. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great job.

The whole experience was indeed a little stressful at times and a great deal of back and forth. Luckily my advisor was on the ball and didn’t give up, very impressed with her diligence, knowledge and understanding of what I needed. Great job.

July 31, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Thank you very much for your review, Mandie. We understand that the process can sometimes feel a bit overwhelming, so we're really pleased to hear that your adviser was able to support you throughout and ensure everything moved forward.

We'll be sure to pass on your kind words about her diligence, knowledge, and understanding—she’ll be thrilled to know her efforts made a difference.

If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Answered my phone call within a minute

Answered my phone call within a minute. Very friendly, very professional and very competent.10 out of 10

July 23, 2025
SFL Wealth Management logo

Reply from SFL Wealth Management

Thank you very much for taking the time to share your review with us. The team will be delighted to see it. If you have any questions or queries, please don't hesitate to contact us.

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