Shades Blinds Reviews 

3,081
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 546 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall purchases. Customers frequently praise the helpful and professional staff who arrive on time, provide quick measurements, and complete smooth installations with great care. Consumers also appreciate the very competitive prices, fair costs, and the wide selection of attractive designs available for their homes. Some reviewers were not happy with occasional fitting errors, such as misaligned blinds, incorrect product sizes delivered, or faulty mechanisms getting stuck. People also mentioned communication issues, factory delays, and frustrating experiences when trying to resolve product faults with customer support agents.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth experience from the initial measurement and... See more

Staff

Customers had positive experiences with staff, praising them for being friendly, knowledgeable, and... See more

Product

Clients share ambiguous opinions on product. Many reviewers are delighted with their purchases, praising the... See more

Price

People report positive experiences with price, finding costs to be competitive, fair, and affordable.... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers praising the great fabric,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got all my 7 faux wood blinds including fitting at an excellent price (which included a mix of Large and medium size blinds ) during a 50% off sale offer and got a small additional discount due... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my recent purchase from Shades. Great experience from start to finish with the ordering process, the arranged date and tracking times for fitting and the final product. I was also... See more

Company replied

Rated 5 out of 5 stars

Easy to contact and make appointments. The guy that came to show us options and measure up, was very friendly, knowledgeable and quick. No hassle and no pressure to buy. Great selection of designs a... See more

Company replied

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(3,081)

531 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No pressing buttons to get a human

Firstly I got a real person answering the phone though the price was dearer than online price. Quick appointment and the blinds were ready within q week

August 31, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 4* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

First class service

First class service, arrived on time. Blinds are very well made, great quality and reasonably priced.
Thank you

August 27, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

I was very happy with this visit from…

I was very happy with this visit from shades blinds. The guy arrived on time and was very professional, knowledgeable and friendly, providing advice regards fitting of shutters out with window reveal enabling me to have a more informed choice. Would highly recommend.

September 2, 2026
Unprompted review
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Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

It was a gd experience we were not…

It was a gd experience we were not inconvenienced in any way it was done wuickly and professionally well done

September 2, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

From the moment I phoned for an…Shades Blinds

From the moment I phoned for an appointment for a measurement and picking our blinds to the fitment of our blinds a fantastic quality service from start to finish and great quality blinds,another satisfied customer and an excellent service from all the staff thank you

August 28, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent service

Excellent service

August 28, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Everyone was very polite and helpful

Everyone was very polite and helpful. Arrived when they said and done a professional job. Very happy with the product

August 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Whole process has been an absolute…

Whole process has been an absolute nightmare from start to finish. Fitters they send out are extra weird as well. You get your blinds up and get nothing but problems they book in appointments but don’t show up and just think they can do what they want when people have waited about and moved things around to wait on them coming would avoid and spend your money elsewhere

August 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Can you send your details to the customer service team please at contactus@shades-blinds.co.uk

Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was perfect. Everyone from the measuring to selection and fitting were very efficient and friendly. Will happuly recommend Shades to everyone i know looking for this service.

August 24, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Garry was very professional with my…

Garry was very professional with my elderly mother, gave her plenty time to choose and listen to her stories, so big Thank you Garry great price also and quick installation

August 24, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Update on time of arrival was excellent…

Update on time of arrival was excellent and there were no delays. Friendly staff that answered all my queries. Overall excellent service as always. Price was amazing, no hidden extras.

August 21, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 2 out of 5 stars

Terrible company

The staff were lovely who came out trying to sell!!! Fitting was super quick. Hardly had time to check the blinds. He left with blinds open. When I closed them they looked terrible. Contacted them but one month later and still no reply!! Terrible customer service after buying!!

July 20, 2026
Unprompted review
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Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Can you email pictures of the blinds in question to the customer service team at contactus@shades-blinds.co.uk

Rated 5 out of 5 stars

Friendly and helpful staff from…

Friendly and helpful staff from salesman to fitter. Fair price. In and out in no time. Gave me a fitting day there and then.

August 19, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Final measurements

John came to my house yesterday and the experience and the knowledge is second to none, extremely well mannered such a gentleman he is , never once was he pushy he went through everything measuring colour material etc etc , this company is outstanding as I always go back to them , keep up the excellent work Shades ! 👏👏👏👏

August 18, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The experience was great because…

The experience was great because William the sales person explained everything easy and simple and always asking me if everything was ok before going ahead with purchase .

August 14, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The price was competitive.

The price was competitive and they delivered and fitted on the time requested. I would certainly advise anyone purchasing fitted blinds to get a quote from them.

August 14, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

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