Shades Blinds Reviews 

3,020
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the professional and efficient service, noting the punctuality and helpfulness of the staff from initial measurement to fitting. Many people appreciate the reasonable pricing and the overall smooth process, often highlighting clear communication and quick installation times. However, some customers noted product issues, such as blinds not fitting correctly, being the wrong type or color, or arriving faulty. A few others felt installation quality was inconsistent, with blinds poorly fitted or having operational problems. Some reviewers also experienced unprofessional or defensive staff interactions and poor communication regarding order details or delays.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with their... See more

Price

Customers consistently note positive experiences with price, often describing them as good, fair, reasonable,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

Blinds fitted by Robert quicker than I expected,even though there was a slight problem with my kitchen window frame he professionally found a way around the problem.A credit to the company


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(3,020)

508 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The blinds i picked are blackout roller…

The blinds i picked are blackout roller blinds all over the flat . The fitter was very chatty & quick. Worth the money. Thankyou.

May 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

another happy customer with Shades Blinds

we were previous customers with Shades Blinds and had no hesitation in using them again.. no pushy sales techniques and were very happy with price quoted for Conservatory blinds.. John did a great job fitting them and was very friendly and chatty lolol.. big thanks again to Shades for a job well done 👍 👏

May 27, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Happy Customer

5 star job by Duncan who is a very pleasant worker to have in your home.

May 27, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

I am over the moon with the bathroom…

I am over the moon with the bathroom blind i bought from booking an appointment to get measured right up to picking what i wanted and getting it fitted. Will be ordering again soon for my dads windows

May 13, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Pleased Customer

Hi
Had my blinds fitted and I am really pleased with them fitter spent no time installing them and they look great from start to finish Shades kept me informed every step of the way from start to finish and best price around
Thanks AS

May 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service from Shades Blinds

Great service with excellent communication re timing etc. polite young man, a credit to your company.
Brought samples and took time to explain the various options. A really good service.

May 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Shades rep was very helpful and he took…

Shades rep was very helpful and he took the time to explain about the shutters as it was my first time buying them. Outstanding service and very reasonable price. Highly recommend them.

May 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service

Five star treatment from start to finish measured and fitted within time scale also blinds look amazing used twice now and great service compared to other companies who let me down big time thanks again one happy customer

May 26, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

New blinds

Garry came out to measure the whole house for blinds very respectable and chatty ,he gave us lots of samples for the blinds and tapes to choose from the whole experience was pleasant the price was lower than we expected I'm very pleased with how this company communicated with us I would definitely recommend Shades Blinds

May 25, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Going on holiday tomorrow and blinds…

Going on holiday tomorrow and blinds due fitted today. Just had a call to say they can't be fitted as blind fitter phoned in sick. People can can get sick but I now have to go away and leave my windows with no covering. Shades say they understand my situation but obviously they do not. So now they have my money but I don't have the goods do they not have anything in place when someone goes off sick. Very bad service won't be using them again

May 25, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 3 out of 5 stars

One of blinds is not working properly…

One of blinds is not working properly and the cable has snapped after 5 days

May 24, 2026
Unprompted review
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Reply from Shades Blinds

Thank you for your 3 * review.

Can you send your details to the customer service team at contactus@shades-blinds.co.uk and a staff member will be in touch.

Larry.

Rated 5 out of 5 stars

Venetian Blinds

From start to finish the service I received from Shades Blinds was excellent

May 20, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent service , standard of product and competitive prices …

We've just had our blinds and shutters installed and absolutely delighted with the finish and standard of work -- the tracking system is excellent as we didn't need to stay in all day - thank you, we would definitely recommend shades blinds

May 18, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent service

Excellent service, always happy to help and what loads ideas what blinds would be good for your windows.

May 20, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Made process easy

Made process easy. Friendly service.

May 20, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Awareness about company

The guy from Shades blinds who came this morning to take measurements for my other windows was extremely rude and disrespectful. The way he spoke to me was completely unprofessional and lacked basic manners and respect. Instead of listening properly, he just kept arguing the whole time.

He also seemed to be in such a rush that he simply gave his quotation and did not bother discussing anything properly. When I told him that I would leave bad reviews because of his behaviour , he replied, “Yeah,yeah, sure, joshua murrey, definitely do it.”

Very disappointing customer service and attitude.

May 20, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 5 out of 5 stars

5 stars

Had Ryan out to measure went through it all in no time and the price was fab so booked up and waiting on my new blinds great service

May 19, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The service I received was excellent…

The service I received was excellent from start to finish ,I was kept well imformed throughout the ordering and instillation
I am delighted with the blinds

May 18, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

I wrote a review about 3 months ago…

I wrote a review about 3 months ago just felt it was fair to update my review because of recent changes.
i bought blinds 7 months ago. firstly the blinds didn’t fit although made to measure. After a very unpleasant experience with one of the salesman/ fitter. i told him not to contact me again he called me a liar. Never in my life have I employed somebody for a service and be spoken into the way he did. Eventually, a second blind was made and put up it was worse than first blind. The sent out a really professional guy who was lovely and agreed that the blinds were bowed . there was one member of staff Danny in Office who did everything his power to solve problem eventually after much stress and time-consuming seven months in total I got my money back but after the blinds came down there was holes in my walls that had just been painted the blinds that had been fitted hadn’t been done correctly raw plugs.
massive damage so cost me to get decorator in again to fix !! so cost me more money for both windows to be repaired. the stress this situation cost me was unbelievable. i had to constantly chase the company up was told a whole lot of different stories. nightmare. don’t know what happened to this company as they put blinds up in my conservatory and was pleased. personally, I would advise people against using this company.

May 6, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

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