Shades Blinds Reviews 

I wrote a review about 3 months ago just felt it was fair to update my review because of recent changes.
i bought blinds 7 months ago. firstly the blinds didn’t fit although made to measure. After a very unpleasant experience with one of the salesman/ fitter. i told him not to contact me again he called me a liar. Never in my life have I employed somebody for a service and be spoken into the way he did. Eventually, a second blind was made and put up it was worse than first blind. The sent out a really professional guy who was lovely and agreed that the blinds were bowed . there was one member of staff Danny in Office who did everything his power to solve problem eventually after much stress and time-consuming seven months in total I got my money back but after the blinds came down there was holes in my walls that had just been painted the blinds that had been fitted hadn’t been done correctly raw plugs.
massive damage so cost me to get decorator in again to fix !! so cost me more money for both windows to be repaired. the stress this situation cost me was unbelievable. i had to constantly chase the company up was told a whole lot of different stories. nightmare. don’t know what happened to this company as they put blinds up in my conservatory and was pleased. personally, I would advise people against using this company.

Love my shutters but one fell off the wall within 3 months and another fell off 2 years after being installed. I have now been waiting 4 months to have it repaired. Difficult to get someone to speak to and, although they promise to call back, they never do. Customer service is appalling.

Very polite and professional explained everything to detail also 100%service

The company went ahead with an order which hadn't been finalised. We still had to choose between 2 colours, but rather than checking which colour we wanted, the company put together the 4 blinds with 2 blinds in each colour. There seems to be no system in place to catch situations like this and we were blamed for it.
The fitter (a nice guy) noticed and told us about the different colours.
In response the salesman came back and was so defensive and accusatory that he turned a poor situation into a terrible one.
We were told the customer service would be in touch, but they haven't.
I wouldn't recommend or use the company again.

Fast professional service from start to finish
Ordered two blinds after the service I received before. Very happy with quality of blinds and the fitter was very good.

Never replied when I complained about bumps on blinds would not recommend them

Great servicing thanks

First class service from start to finish the blind was perfect which I ordered will definitely be using shades blinds in the future.

Straight forward from the beginning!
Very professional tidy and might I add the blinds were perfect

Brilliant service,turned up on time,very knowledgeable and very polite would definitely recommend

Very nice and helpful on time

Shades blinds were exellent from 1st call through to measuring and fitting, the team were very helpfull and friendly, and profesionly fitted

Rep first class, fitter efficient everything as arranged and great price delighted

Absolutely love this company keep using them brilliant service brilliant quality and great prices kept in touch through first telephone conversation till arrival at property can't beat them on value and service never had a complaint keep doing what you are doing one happy customer 😀

Such an easy experience, from booking our measurement appointment online to then James coming out measuring and showing me samples and me choosing what I wanted. It was then a straight forward process to get them booked in ans paying and the fitting was so quick also and no mess or anything left. We absolutely love our blinds. We got 5x wooden blinds in scandi oak and 3x white blackout roller blinds.

Was a large office job and although a few windows were missed or wrong size, Shades rectified very quickly which is really appreciated. Would recommend- thanks to all at Shades 👏👏👏

Great job once again can’t fault anything

Always used shades blinds price is reasonable and everyone very friendly

The controls of most of the blinds were not set at same length so the blinds pulled up uneven, because all the strings were not tied in a know so came right out the little enclosure, I know it’s a bit silly but it’s pretty awkward to get them all same.
Also the the wee enclosure for the strings were not put on properly.