Shapedly Reviews 2,513

excited to try

Didn't fit couldn't get my money back. So now paying for another one. But can keep the one that don't fit

Return policy has hidden terms for product that is purchased on sale will not take product back even if it has not been wore and still in the original package,will not exchange,or refund your money. This is how they get you to buy and the product does not fit they send you the wrong size or there size chart is wrong. DON'T BUY PRODUCTS FROM THIS COMPANY Customer Service is terrible only can communicate by email 😒 They are a ripoff.

DEFINITELY NOT TO SIZE. Based on their size chart I placed an order for two 20DD jelly bras spending about AU$75. I was keen to receive them as they were advertised as AUS fitting & very comfortable bras. As soon as I opened the package I could see they were way too small and nothing like a 20DD, didn't even try them on. They offered to replace but did not have the size in stock and did not know when it would be back in stock. It took 3 weeks & approximately 5 customer service people responding to my query, all providing different advice regarding return, refund etc. After 3+ weeks an agent said they would give me a 100% refund. I received 20% and an apology email stating they had made a mistake by saying they'd provide a full refund. Do not use their size chart as it's completely incorrect, they take forever to resolve any issues and do not expect the refund system to work in your favour. I would not purchase any product from this company and nor will my friends and family.

Hard to say because I'm still waiting on my package to arrive

Easy ordering process but haven’t received my items yet.

Good communication. I haven’t received my product yet to give a better response.

I haven't received the product yet but from all the reviews I cannot wait.

Ordering was easy. Can’t wait to try it on

It was an easy purchase , and they have different colour to choose from , and a wide range of sizes aswell .

Update:
After endless back and forth, the company did send me a reshipment and my package was received safely. But I did pay the shipping cost, which is fine.

I was appalled at the poor customer service I received. The company did not adhere to my delivery instructions, resulting in my not receiving my package. Communication with the company was like pulling teeth. My package got stolen due to poor customer service, and it became extremely frustrating to communicate with the company via email. The staff failed to review my concerns, which led me to repeat myself constantly to various people. DO BETTER!!

Do not buy from the company. I’ve had 3 faulty bras and months down the line I am still arguing for my money back

Highly recommend satisfying product look forward to buying more

I loved the videos and the price. I had to give it a try!

The product line and selection is awesome and inviting. Placing my order was effortless. Can't wait to receive my order to review the products I purchased, I think it's going to be a great experience.

Thank you it was easy to order and I love that yall helped with the size

If I could give zero stars I would. Garbage company... peddling garbage products. The "recommended" size was a joke and the quality was flimsy at best. After contacting customer service via email, I was asked to send pics of the bra and packaging (marked free bra) then I was ghosted.

They're return policy is VERY MISLEADING. No where does it state you can only return if merchandise is damaged. You are stuck with it. Even if there are quality issues. It is NOT worry-free. It is a huge hassle. Beware! It is not even delivered in nice packaging. Just a nondescript plastic zip bag.

I sized up from the recommended size and what i received were cheap, nasty flimsy bras which were no where near big enough..i emailed and asked for a refund and received the same reply as the other reviewers, that i can only get a refund if the goods were damaged and not bought in the sale…the WHOLE website is always on sale and their website returns/refund policy is totally fake…however my bank said they can do a chargeback as the goods are not as advertised and the refund policy on the website was not being upheld. So please try this way to get your money back before giving up. hopefully the website will cease trading this load of rubbish!

Love the color options and the comfort of the straps