Shapermint Reviews 41,203

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,891 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, support, and high quality. Many appreciate that the items feel natural and are suitable for everyday wear, with some noting the excellent fit once the correct size is found. People also frequently praise the customer service for being helpful and efficient, often resolving issues quickly. However, some customers were dissatisfied with aspects of their order and delivery. There were instances where items were missing or incorrect, and some experienced difficulties with returns or exchanges, particularly when trying to reach a live person in customer service. A few people also mentioned issues with items not performing as expected or with sizing inconsistencies for certain products.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the comfort and fit of the bras,... See more

Quality

Customers consistently express satisfaction with product quality. Many reviewers praise the comfort,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more

Rated 5 out of 5 stars

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional br... See more

Rated 5 out of 5 stars

Buying undergarments online was a bit scary. Size charts can be off, returns can be intimidating. Thankfully with Shapermint, every step was easy! The product is amazing, so there will never be a retu... See more

Rated 5 out of 5 stars

Excellent customer service & quality of the products is amazing. Little disappointed it didn't 100% do what the video shows on the cami - my waist is a little smaller but it didn't enable me to fit i... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.9

Great

TrustScore 4 out of 5

41K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Shapermint. When I called about my delivery, I was told it would arrive in 2–4 days, but it actually came the very next day, which was a nice surprise. The customer service through the chat box was friendly and polite, making the whole process smooth. As for the product itself, the quality is excellent and definitely worth the price. Overall, I’m very satisfied and would recommend them.

May 1, 2026
Rated 1 out of 5 stars

Received items for which I paid in full…

Received items for which I paid in full on a credit card. Shapermint continued to charge my card $5.62 monthly (for nothing). I called the phone number on my credit card statement and the mailbox was full and I could not leave a message. I had to cancel my credit card to stop the ongoing payments.

January 13, 2026
Unprompted review
Shapermint logo

Reply from Shapermint

We hear you, Barbara! Our memberships are optional, and we’d like the chance to look into what happened with the charges on your account. Please feel free to DM us your order details or email address so we can check this for you.

Rated 5 out of 5 stars

Shapermint is a great company

Shapermint is a great company, I have several of their bras and support underwear. I have also purchased bras for my bestie and she loves them. I would recommend Shapermint to anyone who struggles with undergarments.

May 2, 2026
Unprompted review
Rated 4 out of 5 stars

The timely manner of delivery and the…

The timely manner of delivery and the quality of the product

April 30, 2026
Shapermint logo

Reply from Shapermint

Thank you for your feedback! We’re so happy to hear you had a smooth delivery experience and are pleased with the quality of your product. We appreciate you taking the time to share this! 💗

Rated 1 out of 5 stars

Haven't even received the item

Haven't even received the item. They added 2 more items to my order and bumped up the order value. Tried to cancel the order, it said they could knock off $20. Said i still wanted to cancel. So they then said the order was in process so they couldn't cancel it but they could remove the additional items (!!!) but it would take between 5-15 business days to refund. Feels like I've been mugged. What an awful process.
I haven't had the item yet and it's my first experience. If your products are so good you don't need these tactics!!!!

May 2, 2026
Unprompted review
Shapermint logo

Reply from Shapermint

Hi Jean, we truly understand how concerning this must feel, and we’re so sorry about your experience. We’ve reached out via email to help resolve everything and make this right for you. Please check your inbox. We’re here to take care of this.

Rated 5 out of 5 stars

Don't be a skeptic, just try it! You won't regret it!

I was skeptical in trying shapermint. I guess I lost confidence that I could ever find a great fitting, comfortable bra at a great price. I'm glad I didn't let my pessimism stop me from trying them.
The bra is extremely supportive and very comfortable! Definitely exceeded my expectations greatly. I can wear this all day with no itching at any seams and i also dont have to constantly adjust the straps. It stays in place and stays supportive all day. I was pleasantly surprised with the feel of the material as well. It is super soft and not at all itchy as I have sensitive skin.
As a free bonus I was sent high wasted shaping panty with my order. Let me tell you something I never expected with this panty. Not only was the fit perfect but it stayed in place AND provided a bonus back support that shocked me. I've had 2 back surgeries and didn't realize how much comfort and back support the high wasted panty would provide. It is evident the moment I take it off. So I say thank you Shapermint! I will be a repeat customer that is for certain!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The service was great

The service was great, someone is always available to help. Fast delivery. I mistakenly ordered the wrong size and was given instructions how to return the bras at no extra charge. I can’t review the bra because I haven’t had the chance to wear it yet. I’m really hoping I finally found one that was comfortable and fits properly.

May 1, 2026
Rated 5 out of 5 stars

Best bras

Best bras . Full support and comfort. Give me a great shape. Arrived really quickly too.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Ive been wearing their 2 different styles of camis and I really like them. It me gives nice shape and is wonderful. The ordering process is simple and shipping is fast. I also love all the discounts and coupons that they are giving. It saves me money .I still want to try more styles of their products I think they are well made and good quality. I refer to my friend and she is also very happy with her purchase!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The perfect Bra

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional bras.

I love that they give good support even without underwire, which is hard to find. They feel natural and are perfect for everyday wear, whether I’m at home or running errands.

The only thing I would say is to pay close attention to the sizing chart, because getting the right size makes a big difference. Once I found my size, the fit was great.

Overall, I definitely recommend them if you’re looking for something comfortable but still supportive.

Delivery is amazing it took 4 days without any inconvenience. I found my perfect bra 🥰

April 30, 2026
Rated 4 out of 5 stars

I love everything!

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless bra. Honestly, I love everything I ordered. They bras really do feel as though you aren't wearing anything.

March 20, 2026
Unprompted review

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