Shapermint Reviews 41,202

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,891 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, support, and high quality. Many appreciate that the items feel natural and are suitable for everyday wear, with some noting the excellent fit once the correct size is found. People also frequently praise the customer service for being helpful and efficient, often resolving issues quickly. However, some customers were dissatisfied with aspects of their order and delivery. There were instances where items were missing or incorrect, and some experienced difficulties with returns or exchanges, particularly when trying to reach a live person in customer service. A few people also mentioned issues with items not performing as expected or with sizing inconsistencies for certain products.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the comfort and fit of the bras,... See more

Quality

Customers consistently express satisfaction with product quality. Many reviewers praise the comfort,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more

Rated 5 out of 5 stars

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional br... See more

Rated 5 out of 5 stars

Buying undergarments online was a bit scary. Size charts can be off, returns can be intimidating. Thankfully with Shapermint, every step was easy! The product is amazing, so there will never be a retu... See more

Rated 5 out of 5 stars

Excellent customer service & quality of the products is amazing. Little disappointed it didn't 100% do what the video shows on the cami - my waist is a little smaller but it didn't enable me to fit i... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.9

Great

TrustScore 4 out of 5

41K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Comfortable fit.

I wasn't sure about sizing when ordering but fit was perfect, for 18D. Very comfortable to wear and good side coverage and support. Bra does pucker a little at front but nothing too dramatic.
Happy with product and service.

April 30, 2026
Rated 1 out of 5 stars

I made a purchase on 1st May

I made a purchase on 1st May. of 1 item happily, only to find that it was offering another item discounted which I clicked NO and another item same thing I replied NO. I got a confirmation email telling me I had paid $89 for all items that i did not want. Within a minute I Immediately replied asking them to Cancel Order with immediate effect. Today I received an email saying it had already gone through and as a gesture they offered $10. Absolutely furious!!! Be warned, when buying from them!!!!!

May 1, 2026
Unprompted review
Shapermint logo

Reply from Shapermint

We’re truly sorry for the disappointment this has caused, Hazel. We know how upsetting this is. An email has already been sent to help resolve this for you, and we’ll also be sharing your feedback with our team.

Rated 5 out of 5 stars

Shapemint Leggings

I am happy with my purchases although I did hit the wrong button for sizing but as it turns out the 3XL is actually true to a size 16 woman and the large will probably not fit me.

April 30, 2026
Rated 5 out of 5 stars

I needed to return an item

I needed to return an item. The return was very easy and Shapermint went above and beyond. Not only did they make the return effortless they also gave me a $20 dollar bonus to order another item that would make me happy 😊. The quality is exceptional, both for their products and for their service. Thank you 🙏

April 30, 2026
Rated 1 out of 5 stars

Very disappointed

Very disappointed. First time I've ordered from Shapermint. I've paid for express delivery (£9) and the website stated delivery would be either the 5th or 6th May. Once I'd paid, it stated delivery would be 19th May!! Tried to get a refund, but they won't.

May 3, 2026
Unprompted review
Rated 1 out of 5 stars

Still bad!

Still bad!! They responded to my last review with a comment stating we’re so sorry that was your experience it not what we want to do. And then they send me an email stating that they are glad they could resolve the issue. What the heck? They didn’t resolve a thing.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, great service and product. Up to date delivery info would be appreciated.

April 30, 2026
Rated 2 out of 5 stars

Really disappointed

I ordered this bra because I saw some with big boobs looking great in the advert. I’m a 14, about a 34G.
I’ve had a breastfeed two children now so as you can imagine they’ve seen better days, this offers absolutely no support to anyone whose boobs are not full of life,

Going up a size would’ve meant that the back would’ve been way too big, but the cup just offered absolutely no support at the sides or underneath the bus which means I’m spilling outwards and sidewards and it just looked awful. Which for the price is really disappointing.

May 3, 2026
Unprompted review
Rated 4 out of 5 stars

Everything I ordered fit very well

Everything I ordered fit very well, which was a surprise since it was my first purchase and I had to use their size chart. It's very accurate. The styles are exactly as they are described. Comfortable, breathable with soft stays/ribs to maintain shape. Delivery was prompt.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Shapermint. When I called about my delivery, I was told it would arrive in 2–4 days, but it actually came the very next day, which was a nice surprise. The customer service through the chat box was friendly and polite, making the whole process smooth. As for the product itself, the quality is excellent and definitely worth the price. Overall, I’m very satisfied and would recommend them.

May 1, 2026

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