Shaping Lives Reviews 146

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, kindness, and understanding. Many highlight the personalized guidance and encouragement received, which significantly boosted their confidence and progress. People frequently mention the informative workshops, well-structured courses, and the overall positive and engaging learning environment. Reviewers are particularly impressed with the responsiveness and helpfulness of the tutors, who are always available to answer questions and provide clear, constructive feedback. The user experience is often described as smooth and easy to navigate, with many appreciating the flexible and supportive approach to their learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the supportive and helpful... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I am currently working towards my Level 3 Early Years Educator qualification. I cannot thank Angela Williams enough for the support and guidance she gives me. I feel like I’m constantly pestering her... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Kerry LeMart is my tutor for my early…

Kerry LeMart is my tutor for my early year educator apprenticeship! She has helped me so much! Set to finish my level 3 soon thanks to her help!

March 24, 2026
Unprompted review
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Reply from Shaping Lives

Hi Tamzin, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor has supported you so well throughout your Early Years Educator apprenticeship. It’s fantastic to hear you’re close to completing your Level 3, such a great achievement. Wishing you all the best for the finish line!

Rated 5 out of 5 stars

Kerry has been a wonderful tutor

Kerry has been a wonderful tutor, she gives great advice and is always happy to help with any question I’ve had! My apprenticeship has been wonderful and Kerry’s support has been phenomenal!

March 24, 2026
Unprompted review
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Reply from Shaping Lives

Hi Chloe, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor has been such a supportive part of your apprenticeship journey.

Having someone who offers clear advice and is always there to help can make a real difference, and it’s wonderful to know you’ve had such a positive experience.

Rated 4 out of 5 stars

i really enjoyed my apprenticeship

i really enjoyed my apprenticeship, the websites really easy to follow and workshops are brilliant and really engaging.

March 24, 2026
Unprompted review
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Reply from Shaping Lives

Hi Rizwana, Thank you for your lovely feedback. We’re delighted to hear about your positive experience working with Shaping Lives over the years.

We really appreciate your continued trust in us and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Would recommend this company

HI, I'd just like to leave a review on our positive experience with Shaping Lives. We as a setting, have used this company many times over the years. Navdeep the senior development manager is great at what she does, she amazingly clear about what is involved with the courses and how the funding works. Navdeep will also constantly check in to students are happy and if any further support is required. The tutors have good communication with the students and everything seems to work pleasantly well.

March 17, 2026
Unprompted review
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Reply from Shaping Lives

Hi Rizwana, Thank you for your feedback. We’re delighted to hear about your positive experience working with Shaping Lives over the years. It’s great to know that the support, clear guidance and regular check-ins have made a difference for both your setting and your learners.

We really appreciate your continued trust in us and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Deborah my tutor was a great support…

Deborah my tutor was a great support and answered any questions I had and supported me through my EPA giving me confidence.

March 16, 2026
Unprompted review
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Reply from Shaping Lives

Hi Dempsey, Thank you for your kind words. We’re so pleased to hear that your personal tutor supported you throughout your EPA and helped build your confidence along the way. Wishing you every success in your next steps.

Rated 5 out of 5 stars

Excellent structure to the…

Excellent structure to the apprenticeship programme, ensuring the learning are not only learning also are making progress and are engaged. Super friendly but professional with the support and training provided. The whole team works together collaboratively and respectfully in a professional manner. I wish i found this organisation earlier to work for.

March 10, 2026
Unprompted review
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Reply from Shaping Lives

Hi Rifat, Thank you for your kind feedback. We’re delighted to hear that you value the structure of the apprenticeship programme and the supportive, collaborative approach from the team. It’s wonderful to know the experience has been both engaging and professional for you.

Rated 5 out of 5 stars

Andy’s support

At the beginning of my apprenticeship I was worried I was really going to struggle with my learning difficulties until I was passed on to Andy who was very helpful and supportive setting me Cognitive assessments to provide me with the best support possible through my apprenticeship. He regularly checks in to ensure I’m getting along with it and reminds me to keep up with it. Which was helpful if I didn’t understand anything and he is always on hand to answer any questions I have. He also ensured that my personal tutor was aware of any additional support I need.
Thank you Andy I really appreciate the support you have given with in the beginning on my apprenticeship.

March 7, 2026
Unprompted review
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Reply from Shaping Lives

Hi Ebonnie,
Thank you for sharing your experience. We’re so pleased to hear that you’ve felt supported from the start of your apprenticeship and that the additional guidance has helped you feel more confident in your learning. It’s great to know the regular check-ins and tailored support have made a positive difference to your journey.

Rated 5 out of 5 stars

Highly recommended

I have been with Shaping Lives for around 8 months now and I highly recommend them!
I receive direct messages from Andy, he goes above and beyond to ensure I am supported and given the best help possible when it comes to my apprenticeship. He makes sure I am not struggling or having any difficulties throughout my course. He checks in - making sure I am okay monthly / bimonthly and it’s nice to know extra support is there if needed. He regularly speaks with my personal tutor, discussing what support i require and if anything needs adjusting or tweaking to help me with all different aspects throughout my apprenticeship. He often gives me reminders to sign on to cognassist which I find very helpful as this is something I forget to do. I appreciate Andy’s messages and Shaping Lives for all of the support, advice, help and guidance I am given while completing my apprenticeship with them

March 6, 2026
Unprompted review
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Reply from Shaping Lives

Hi Billie, Thank you for your wonderful feedback. We’re delighted to hear that you’ve felt so well supported throughout your apprenticeship. It’s great to know that the regular check-ins, guidance and reminders have helped you stay on track and feel confident in your learning. We really appreciate your recommendation and wish you continued success on your journey.

Rated 5 out of 5 stars

Andy has been a such a polite person…

Andy has been a such a polite person and patient by helping me with my math and English additional learning and making sure everything was put in place perfectly for me thank you

March 6, 2026
Unprompted review
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Reply from Shaping Lives

Hi Ava, Thank you for your kind feedback. We’re so pleased to hear that your personal tutor has supported you with your maths and English and helped make your learning experience clear and positive. Wishing you all the best as you continue your apprenticeship journey.

Rated 5 out of 5 stars

I love how much support they give

I love how much support they give! Anytime i need help i txt my tutor and in an instant i receive support with anything I do not understand, workshops are lovely and they support with maths and english aswell

March 6, 2025
Unprompted review
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Reply from Shaping Lives

Hi Fatima, Thank you for your lovely feedback. We’re so pleased to hear that you feel well supported throughout your apprenticeship and that your personal tutor is always there when you need help. It’s also great to know you’re enjoying the workshops and the support with English and maths. Keep up the great work.

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with the Shaping Lives Apprenticeship programme. The support throughout has been fantastic and has helped me grow in confidence and develop my skills.

A special thank you to my skills trainer, Sharon Gladman, who has been incredibly supportive, patient, and encouraging. She always takes the time to help and genuinely wants her learners to succeed. I’m very grateful for her guidance.

March 6, 2026
Unprompted review
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Reply from Shaping Lives

Hi Patience, Thank you for sharing your experience. We’re delighted to hear that the apprenticeship programme has helped you grow in confidence and develop your skills along the way.

Thank you again for your kind words, and we wish you every success in your continued career journey.

Rated 4 out of 5 stars

review

great at helping and suppporting you. but can be slow sometimes at replying

February 26, 2026
Unprompted review
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Reply from Shaping Lives

Hi Lucy,

Thank you for your feedback. We’re really glad to hear that you’ve felt well supported throughout your apprenticeship. Your kind words mean a lot.

We’re sorry to hear that response times have occasionally felt slow. We appreciate you highlighting this, and we’ll take it on board as we continue working to improve the experience for all our learners.

Thank you again for taking the time to share your thoughts.

Rated 5 out of 5 stars

I really enjoyed my workshops with…Sarah Fox

I really enjoyed my workshops with Sarah Fox. She explained everything so I could take it in and provided a relaxed and comfortable environment, giving me the confidence to join in with group discussions. Sarah always replied to my emails with a fast response and was very supportive. I passed my level 3 yearly years with distinction.

December 16, 2025
Unprompted review
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Reply from Shaping Lives

Hi Helen, Thank you for sharing your experience. It’s wonderful to hear how much you enjoyed your workshops and how your personal tutor helped create a relaxed, comfortable environment where you felt confident taking part.

A huge congratulations on achieving your Level 3 Early Years apprenticeship with a distinction. You should be incredibly proud!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review

⭐⭐⭐⭐⭐ 5-Star Review
Sara Fox has been an outstanding tutor during my Level 3 Early Years Educator workshops. She has truly been a pillar of knowledge, inclusiveness, and integrity. Always welcoming everyone with a big smile, she creates a safe and open space where all perspectives and opinions are valued.
Sara is consistently supportive—always just an email away—and incredibly effective at helping to resolve issues with clarity and care. In such a short period of time, I have learned an incredible amount, and her guidance has left a lasting impact on me.
Highly recommended as a university lecturer. An inspiring educator who genuinely makes a difference.

February 26, 2026
Unprompted review
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Reply from Shaping Lives

Hi Ioanna, Thank you for such a glowing 5-star review. It’s wonderful to hear how much of an impact your personal tutor has had during your Level 3 Early Years Educator apprenticeship.

We’re delighted that you’ve learned so much in such a short time and that the experience has made a lasting difference to your journey. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Progress with shaping lives

I have had a great time with shaping lives they have taught me so much that I needed to know to come this far in my career

February 24, 2026
Unprompted review
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Reply from Shaping Lives

Hi Summer, Thank you for sharing your feedback. It’s wonderful to hear that your time with Shaping Lives has supported your growth and helped you build the skills you need for your career. We’re proud to be part of your journey and excited to see where your development takes you next.

Rated 5 out of 5 stars

Fan company, fab tutors!

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and a good listening ear for me during times when I’ve needed an extra boost. I am so happy with how everything is going and with the support I have received thus far. Thank you, Sophie! 🌟

February 16, 2026
Unprompted review
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Reply from Shaping Lives

Hi Chloe, Thank you for such a lovely review. It’s wonderful to hear that you’re enjoying your Level 3 Early Years Educator apprenticeship and feeling so supported along the way. Your personal tutor’s kindness, encouragement and ability to listen when you need that extra boost clearly made a meaningful difference, and we’re so glad the experience has been such a positive one for you. Keep going, you’re doing brilliantly! 🌟

Rated 5 out of 5 stars

I am currently studying my Level 3 Early Years.

I am currently studying my Level 3 Early Years qualification with Shaping Lives. I am enjoying the qualification. The structure of the qualification is based on online learning, workshops, and completing independent work. You are also allocated a tutor, mine is Angela Williams. She has been fantastic and so supportive.

February 16, 2026
Unprompted review
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Reply from Shaping Lives

Hi Kristin, Thank you for sharing your experience. It’s great to hear that you’re enjoying your Level 3 Early Years apprenticeship and finding the mix of online learning, workshops and independent study helpful.

Feeling guided and encouraged can make all the difference, and it’s wonderful to hear you’re having such a positive experience with us.

Rated 5 out of 5 stars

I attend a coffee morning for sharing…

I attend a coffee morning for sharing life's organised by Louise Bromhall. the morning was lovely and provided nursery settings with the opportunity to network and share experiences and discuss ideas for challenges we all face in the sector. Louise hosted the session well and provided lot's of direction and support throughout. Thank you

February 12, 2026
Unprompted review
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Reply from Shaping Lives

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed the coffee morning and found it valuable for networking, sharing experiences and exploring ideas together.

Creating supportive spaces for nursery settings is really important to us, and it’s wonderful to know the session felt helpful and welcoming.

We’ll make sure Louise hears your kind words too.

Thanks again for joining us!

Rated 5 out of 5 stars

I am doing my level 3 early years…

I am doing my level 3 early years educator apprenticeship with shaping lives and i am really enjoying it and receiving lots of help and support along the way!

February 12, 2026
Unprompted review
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Reply from Shaping Lives

Hi Georgia, Thank you for sharing your experience. It’s great to hear that you’re enjoying your Level 3 Early Years Educator apprenticeship and feeling supported throughout your journey. That’s exactly what we aim for, helping you grow in confidence, build new skills and feel well-guided every step of the way. Keep going, you’re doing brilliantly!

Rated 5 out of 5 stars

Level 5 Apprenticeship.

I have been completing my Level 5 for nearly 6 months now. I have Angela Williams as my tutor and feel incredibly fortunate to be able to be guided by her whilst I complete my Apprenticeship. The layout of the Apprenticeship is brilliant, with a wide variety of formats and different ways to learn the information. The guidance and support is abundant and you feel so supported and feel like your development professionally and personally is genuinely at the forefront of the skill building. I have thoroughly enjoyed my apprenticeship so far and I look forward to all that is coming up.

February 12, 2026
Unprompted review
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Reply from Shaping Lives

Hi Chloe, Thank you for such a thoughtful review. It’s wonderful to hear how positive your Level 5 apprenticeship experience has been so far. We’re delighted that the structure, variety of learning formats and ongoing support are helping you grow both professionally and personally. We’re excited for everything still ahead on your journey and proud to be shaping your tomorrow, today.

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