Shaping Lives Reviews 146

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, kindness, and understanding. Many highlight the personalized guidance and encouragement received, which significantly boosted their confidence and progress. People frequently mention the informative workshops, well-structured courses, and the overall positive and engaging learning environment. Reviewers are particularly impressed with the responsiveness and helpfulness of the tutors, who are always available to answer questions and provide clear, constructive feedback. The user experience is often described as smooth and easy to navigate, with many appreciating the flexible and supportive approach to their learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the supportive and helpful... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I am currently working towards my Level 3 Early Years Educator qualification. I cannot thank Angela Williams enough for the support and guidance she gives me. I feel like I’m constantly pestering her... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Supportive Service

We have used Paragon for years in an early years setting. Jackie successfully trains our level 2 and 3 employees. Jackie has a great relationship with all of the apprentices and is quick to support them when they struggle and offer strategies to keep them on track. She relates lots of the conversations to our specific in house policies which is great for our business.

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Thank you for the glowing review! 🌟 It’s amazing to hear how your personal tutor has been such a rockstar, supporting your Level 2 and 3 apprentices every step of the way.

We’re so glad to have been a part of your journey for years, and we’re excited to keep supporting your success! 🚀✨

Rated 5 out of 5 stars

Tutor:Sophie Hampshire

I’ve had the best experience during my apprenticeship. Sophie has been amazing and has helped me massively. She’s really understanding and explains everything to ensure i can reach my full potential. The best tutor I could have asked for 🩷

November 1, 2024
Unprompted review
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Reply from Shaping Lives

Sophie G! 🩷 Huge congrats on your apprenticeship success! 🎉 We’re thrilled to hear how amazing your personal tutor has been—sounds like she’s a total rockstar! 🌟

🙌 Thanks for sharing your incredible experience, and here’s to your bright future ahead! 🚀✨

Rated 5 out of 5 stars

Sharon Gladman

Sharon Gladman has been a great tutor for my childcare course. very helpful and informative and always understanding. Thank you so much.

November 1, 2024
Unprompted review
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Reply from Shaping Lives

Big shoutout to you Cheryl! 🎉 We're so happy to hear how awesome personal tutor has been on your childcare journey! 🌟 Helpful, informative, and understanding—sounds like they nailed it! 🙌

Thanks a ton for sharing the love, and here’s to all the amazing things ahead for you in childcare!

Rated 5 out of 5 stars

Amazingly Supportive Tutor

I would just like to say what an amazingly supportive tutor Sharon Gladman has been to me. It has been a very long time since I have studied and I was really anxious at the beginning of my apprenticeship but Sharon was so patient and reassuring guiding me through and answering my many questions. Today I completed my L2 Professional Discussion so I have now finished my apprenticeship and I couldn’t have done it without Sharon’s constant support and encouragement. Thank you for helping me to grow in confidence and believe in myself.
Maria Horsfall

November 1, 2024
Unprompted review
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Reply from Shaping Lives

Maria, you absolute star! 🌟 Huge congrats on completing your Level 2 and smashing your apprenticeship! 🎉 We’re so thrilled to hear how amazing personal tutor was supporting you every step of the way.

It's incredible to see how far you’ve come, growing in confidence and believing in yourself. Here’s to all the success that’s heading your way—you’ve earned it!

Rated 5 out of 5 stars

Level 5

I have been doing my level 5 over the past couple of years. My tutor Suzanne Hardy has been amazing through my journey and she has been able to guide me through all of the different pieces of work and explain each peice in detail before I would start each bit. She has been able to use her knowledge to support me through all of it and each step. Thanks again.

November 1, 2024
Unprompted review
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Reply from Shaping Lives

Hi Charlotte. Thank you for your review and positive feedback for Suzanne, we are so happy to hear how she has been able to support you through your Early Years Lead Practitioner Level 5. We wish you all the best for the next steps in your career.

Rated 5 out of 5 stars

The best assessor: Sophie Hampshire❤️

To begin with I wasn’t sure about going ahead with my level 3 as I was already level 2 qualified and I was unsure about my career. The brief before starting was super welcoming and my tutor Sophie Hampshire was brilliant at welcoming me onto the course and was always there to help when I needed guidance or support throughout the qualification as well as going the extra mile to ensure I was mentally prepared and ready for my EPA. Throughout all my learning she has been there to support me and guide me and provided me with nothing but encouragement when things got tough especially after continuing my course after returning from maternity leave. The balance between home life to work life as well as study was well managed with the support from Sophie. I can’t wait to qualify and put all my learnt knowledge into my practice as well as continue to develop my own skills further as I have been recommended new courses which I could benefit from in terms of progressing my career. I can’t thank Sophie enough for all the support during my course and I hope she gets the recognition she deserves as she truly is the best, she’s gentle, helpful and makes me feel comfortable. So a huge huge thank you to you Sophie Hampshire!❤️xx

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Thank you so much for this heartfelt review! It means a lot to hear about your positive experience and the impact Sophie has had on your journey. We know how challenging it can be to balance studies, home life, and work, especially after returning from maternity leave. Sophie’s dedication to ensuring you felt supported, prepared, and encouraged throughout the course is exactly what we strive for, and we're thrilled that she could be there for you every step of the way.

Congratulations on your hard work in reaching this point, and we’re excited to see you put your new skills into practice! We’re also glad to hear you’re looking forward to further advancing your career. Sophie and the whole team are here cheering you on and ready to support you as you continue to grow.

Thank you again for taking the time to share your experience, and we'll be sure Sophie knows how much her support meant to you. Best of luck with all that lies ahead – we can’t wait to see what you accomplish!

Rated 5 out of 5 stars

Sam Penn-Smith

Having done a level 3 early years course with a different training provider, I was hesitant when it came to my level 5. But it has been a dream! My tutor Sam is just fabulous and I look forward to our monthly meetings. So friendly and inviting and she has really changed my perspective on apprenticeships. It’s had such a positive impact on my everyday practise, I have developed so far!

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Sam and our team has had such a positive impact on your career. It’s especially meaningful to know that Sam’s support and your monthly meetings have helped you feel at ease and inspired in pursuing your Level 5 qualification.

Changing perspectives and helping learners find new value in apprenticeships is exactly what we hope for, and it’s fantastic to know that your journey has been so rewarding. Thank you for taking the time to share your experience with us, and we’re excited to see all the amazing progress you continue to make. Keep up the great work!

Rated 5 out of 5 stars

My tutor has been amazing

My tutor has been amazing, really supportive and always there when I need help or something explaining more. Understands me and my way of learning and checks in regularly and gives positive feedback and explains everything that needs to be done. Thank you Sophie Hampshire

October 31, 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for your kind words! We're so glad to hear that Sophie has been able to support you in a way that truly suits your learning style. It’s wonderful that her regular check-ins and clear guidance have helped you feel confident and supported throughout your studies.

We know how important it is to have a tutor who genuinely understands your needs and learning preferences, and it sounds like Sophie has made a real difference. Thank you for sharing your experience, and we’re wishing you all the best as you continue on your learning journey!

Rated 5 out of 5 stars

Sophie Hampshire

I have nearly finished my level 3 with Sophie Hampshire and she has been so supportive over the last 18months and guided me through things I’ve been struggling with

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Thank you so much for sharing your experience! We’re delighted to hear that Sophie’s support has made such a positive impact on your Level 3 journey. Her dedication to guiding you through challenges and helping you succeed truly reflects her commitment to her learners.

Congratulations on coming so far, and with the finish line in sight, we’re excited for all you’ll accomplish next! Thank you again for your kind words, and please know that we’re here cheering you on every step of the way.

Rated 5 out of 5 stars

My tutor is very supportive towards my…

My tutor is very supportive towards my learning and she ensures my work is done on time and to a high standard. If I need help with any work she will help me with no hesitation.

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Thank you for sharing your feedback! It’s fantastic to hear how supportive your tutor has been in helping you achieve high standards and stay on track with your work. We’re so pleased that her guidance and willingness to assist whenever needed have made a difference in your learning experience.

Your dedication, combined with such a supportive tutor, is a great recipe for success. Thank you again, and keep up the excellent work – we’re excited to see all that you accomplish!

Rated 5 out of 5 stars

Sharon Gladman has been amazing...

Sharon Gladman has been amazing with my learners. So patient and supportive, lots of positive reinforcement and feedback. So great at keeping learners motivated!

October 1, 2024
Unprompted review
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Reply from Shaping Lives

Thank you for your wonderful feedback! We’re thrilled to hear how impactful Sharon’s support has been for your learners. Her patience, encouragement, and positive reinforcement truly create a motivating environment, and it’s fantastic to know that her efforts are making such a difference.

We’re grateful to have Sharon on our team, and we’ll be sure to pass along your kind words. Thank you again for sharing, and here’s to continued success and inspiration for all your learners!

Rated 5 out of 5 stars

Jackie Saunders

Absolutely brilliant couldn’t of asked for a better tutor always happy to help when I was unsure or stuck was always supportive with me as I had learning difficulties but was always so patient and guide me in the right direction. She was so on board and got me finished 3 months before I should of done passed my level three child care with flying colours

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Lisa. Congratulations from all the team at Shaping Lives on your apprenticeship completion, this is great news. We are so pleased to hear how positive your experience has been.

Rated 5 out of 5 stars

Jackie saunders- absolutely recommend…

Jackie saunders- absolutely recommend her!! the best tutor honestly! I had an excellent experience with my apprenticeship tutor. Jackie was incredibly knowledgeable and dedicated to helping me succeed.Jackies teaching style was engaging and tailored to my learning needs, which made complex topics much easier to understand. Jackie provided valuable feedback and support, encouraging me to develop my skills and confidence. I highly recommend jackie!

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Haajirah, we are delighted to hear how your skills and confidence has been boosted since studying for your apprenticeship. We are also pleased to hear such positive feedback for Jackie, thank you for sharing.

Rated 5 out of 5 stars

Jackie Saunders

My tutor Jackie has helped me in every stage of my apprenticeship. She ensures that I understand what to do and answers any questions I have.

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Sara. Thank you for taking the time to leave a review and we are so pleased to hear that Jackie is supporting you through your apprenticeship. We wish all the best on your learning journey.

Rated 5 out of 5 stars

Quality of teaching for her learners

Jackie Saunders has been supportive to her learners, she has extensive knowledge of what she is teaching and has been informative and approachable. She offers a consistent program of learning and has been invaluable in training our workforce.

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Tricia. Thank you for taking the time to leave feedback and for your positive words about your experience with Shaping Lives and Jackie. We are delighted to hear that your team have benefited from our training and we look forward to working with you moving forward.

Rated 5 out of 5 stars

my tutor is always supportive of me…

my tutor is always supportive of me when im always asking questions. She is patient will me and helps me when needed

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Tanya. Thank you for your feedback and we are delighted to hear what a positive experience you are having with Shaping Lives.

Rated 5 out of 5 stars

My tutor was very supportive

My tutor was very supportive! Thank you to Jackie. She was very helpful with my coursework.

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Hope. Thank you for taking the time to leave a review for Shaping Lives and your tutor Jackie. We wish you the best for your continued apprenticeship journey.

Rated 5 out of 5 stars

Sophie hampshire

I have been working with Sophie for nearly 2 years. We have created a trusting bond and I know she is there whenever I need her. She helps to make things clear and helps me understand exactly what I need to do. She is always so welcoming and caring and I’m glad she is my tutor. Couldn’t imagine working with someone else! Thank you Sophie ❤️

October 31, 2024
Unprompted review
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Reply from Shaping Lives

Hi Jessica. What lovely words and it is heart warming to hear what a strong bond you have built with you Personal Tutor Sophie during your apprenticeship journey. We thank you for taking the time to leave feedback.

Rated 5 out of 5 stars

Sophie Hampshire

My tutor Sophie Hampshire has been amazing, throughout my whole Level 3 qualification she has helped me and pushed me to be the best I can be, always been very supportive with all my work and as well as struggles at home! Always on the other side of the phone when I’m struggling to understand the work, without Sophie I wouldn’t of been able to complete my Level 3, thankyou Sophie!

October 31, 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you so much for sharing this heartfelt review! We’re delighted to hear how Sophie’s support has been a source of strength for you, both in your studies and during challenging times at home. Her dedication to helping you reach your full potential and always being there to guide you is truly inspiring.

It’s wonderful to know that Sophie’s encouragement and availability have made such a difference in helping you complete your Level 3 qualification. Congratulations on all your hard work, and thank you for sharing your journey with us! Wishing you all the best as you move forward!

Rated 5 out of 5 stars

Zoe Swinburn

I am currently nearing the end of my Level 3 childcare qualification with Zoe Swinburn as my tutor. She has been a great help with it all, giving me prompts when needed and being down to earth, supportive and sympathetic through challenging moments!! I am grateful to her and for all her help! Thanks Zoe!!

October 31, 2024
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Thank you for sharing your experience! We’re so pleased to hear how Zoe’s guidance and support have helped you on your Level 3 journey. Her ability to provide the right prompts and be there during challenging moments truly reflects her dedication to her learners’ success.

It’s wonderful to know that Zoe’s down-to-earth approach and understanding have made such a positive impact on your experience. Congratulations on all your hard work, and thank you for your kind words. We’re excited to see where your qualification takes you next!

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