Shapiro MD Reviews 1,426

Pam was so very helpful and wonderful to work with. She changed my order preferences immediately.

I've just started using this product as it worked for my sister-in-law. I can see results after just a few weeks of use.

Pamela Englert was helpful! She answered and resolved my question and issues.

When I called to amend my order after another sales person made an error, I immediately called back to correct it. Sheila B. answered to help me with the order. She is sharp, efficient, friendly and personable. It was a joy to work with her and I'll be sure to ask for Sheila in any future calls.

I have used the Shapiro MD products for only one month and cannot report on it's effectiveness.

Ms. Sheila is giving me the best customer service every time.
She is truly the best. I am so impressed with how friendly, polite and helpful she is!
Just wonderful experience with Ms. Sheila overall!

I was billed for products with thyroid support, only received 1 bottle in 1st shipment. After 10+ months I canceled. No hair improvement I'm turning to a wig! Was never sent promised thyroid support capsules, but you billed real quick an got paid for products I never received. Canceled won't use again! Beyond disappointed.

My wife and I have had to make budget adjustments because of inflation. I had originally thought I canceled my Shapiro MD deliveries online, but I called and learned that the only way to cancel is via phone call. Brielle P. helped me when I called, and she provided superior service. My order was immediately voided and future orders canceled. Thanks Brielle P! Shapiro MD has great products, wish I could continue to be a subscriber.

I've had the luck of speaking to Sheila at Shapiro the past 3 or 4 times when calling in to place a different order. Sheila is Top Notch and probably one of the friendliest and experienced representatives I've had the pleasure of dealing with maybe ever in all my 41 years....! Very Pleasant and Knowledgeable and one of the few reps I've dealt with that actually DOES follow up when she says she will...!

Love the products. They definitely have maintained my hair. I called in today just to change the amount and frequency of my subscription. Sheila Branche was my operator today and she was wonderful. She was very attentive to my needs and was able to offer a great solution. A+++ service.

Knowledgeable and quick with customer service

First of all, I do like using this product. It has definitely helped me rejuvenate and strengthen my hair. I actually only called in to change up the frequency of products in my kit. Pamela Englert was my operator and was very helpful in working the details out with me. It was extremely nice to have a customer service operator who spoke English and had instant knowledge of the products. Thank you Shapiro MD for your continued great product and assistance.

Nichole Wallace helped me quickly and satisfactorily with a recent customer service issue. The hair are system really works for me! My hair loss has slowed way down. I’ve been using it for 2+ years. Very happy with Shapiro MD

Spoke with Pamela to reset my shipping schedule. She had a lovely manner, and adjusted my next ship date without issue.

Sheila was a great customer representative. Went beyond the call of duty.

Had a great talk with Sheila, she is very helpful and knowledgeable about the product...however I've been on it for about 14or 16 months and it seems like it's not adding anymore hair, I'm using the 7% for the past 6mo.....Is there something else l should be doing?

Great help and service from Nichole Wallace...

First time customer I order my products from this company and FedEx screwup with delivery, my package was damaged… at Cape Coral,FL Two weeks later I make a call and talked with Nichole from customer service. She was very helpful resolving my issue in professional manners, plus she gave me free bonus for the inconvenience. Thank you very much Nichole! Hopefully I will get my replacement soon.

Pamela was very accommodating with my concerns and request. She was courteous and very amiable on the phone. She's one great customer service support.

Nicole was so polite and respectful. She knew exactly how to help me and got it done immediately. Great representative!!!