Shared Earth Reviews 

156
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product selection, noting that items are uniquely crafted, beautifully designed, fair trade, and available at very fair prices. Additionally, people note the exceptionally fast delivery service, with many packages arriving securely the very next day in pristine condition. Some reviewers were not happy with occasional quality issues, specifically mentioning broken items or decorative parts that had detached during shipping. Despite these minor setbacks, consumers continue to express deep satisfaction with the overall service and consistently state they will gladly order again very soon.

What people talk about most

Product

People report positive experiences with product, highlighting the wonderful range of goods that feel special... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive very... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items are beautifully crafted,... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast delivery and careful packaging.... See more

Customer service

Users describe positive interactions with customer service, consistently praising the prompt, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again a lovely experience ordering with Shared Earth! This time I bought some more gorgeous Batik hand fans and a beautifully carved leopard cat for my grandson in Australia who is mad about snow... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company and great service. I purchased Coffee/Dark Chocolate Bars and Vegan Chocolate bars for a friend's Birthday. They all tasted delicious and were very much appreciated. S... See more

Company replied

Rated 5 out of 5 stars

Having failed to buy an item in your Tewkesbury Abbey shop because it was out of stock, I received most helpful advice and information as to how to find it online. Thank you. So - on to the wholesal... See more

Company replied

Rated 5 out of 5 stars

When looking for a Christmas gift for my sister at 81yrs of age, who over time has got most things, I spotted a rattan little shopping bag with a picture of a 🐈‍⬛. As she has recently adopted a bla... See more

Company replied


Company details

  1. Gift Shop
  2. Fair Trade Organization

Written by the company

Shared Earth sells Fair Trade, recycled, eco-friendly and ethical products. Our mission is to tackle the climate crisis and create a fairer, more sustainable world. We are a WFTO (World Fair Trade Organisation) member, and our performance is monitored regularly against the Ten Principles set by WFTO for Fair Trade organisations. Shared Earth began as a small shop in York in 1986. Jeremy Piercy, founder and Managing Director, travelled to India after leaving school and wanted to do something to help redress the imbalance of wealth in the world, work together with people from different cultures, and at the same time earn a living. Fair Trade was the obvious answer and the original shop contained a wide mix of products from Asia, Africa and South America. Shared Earth now imports its own unique home and giftware, jewellery, fashion accessories, wood, ceramics, paper, soapstone and kids ranges making us the largest retailer and wholesaler of Fair Trade products in the UK. Our policy is to provide quality, design-led products, not just to those who are already aware of Fair Trade principles. With Fair Trade sales showing no sign of slowing, more and more employment is being provided for artisans in developing countries, many of who would otherwise be out of work. At a time when global conflict seems also on the increase, Shared Earth's partnerships with producers are an invaluable way of building bridges, showing that people can work together for mutual benefit, no matter what their race, religion or culture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(156)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient process from ordering on…

Very efficient process from ordering on website to receiving items, great communication too.
The colourful hand painted plates jug and pasta bowl arrived in perfect condition
Perfect experience thank you

February 16, 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

thank you Nicki, enjoy your rainbows!

Rated 5 out of 5 stars

Great communication by email on…

Great communication by email on delivery times, lovely friendly staff. Delighted with the rainbow pottery I ordered. Only had 1 cereal bowl for years & finally got round to ordering side plates, more bowls & mugs with the spoons (sell without spoons as well). Very strong pottery & beautifully painted in bright rainbow colours. The teapot is next on my list! Even the lovely driver offered to carry the box into my house if I thought I'd struggle with it. 5* from me

February 9, 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for the lovely review Megan! We're so happy you love the rainbows!

Rated 5 out of 5 stars

Lovely shop

Lovely shop, some amazing unusual sustainable recycled and ethically sourced gifts, staff are super friendly and helpful my goto shop when visiting Liverpool

November 1, 2024
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your kind review Mandy!

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