ShareScope Reviews 

745
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent tools in portfolio management, investment analysis, and trading, highlighting its valuable features and improved performance. The support staff are frequently commended for their extensive knowledge, helpfulness, and professional approach, which significantly eases complex migrations and system usage. Many people also found the provided training and support resources made the transition to the new system a smooth and positive experience. However, some customers also noted that the new system sometimes requires more clicks for tasks previously done in one, with simple functions being more complicated to locate. A few people found the interface less intuitive, requiring clicks in unexpected places.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency in... See more

Customer service

People report positive experiences with customer service, consistently praising the helpfulness and knowledge... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the software easy to use and... See more

Service

Customers had positive experiences with service, consistently reporting excellent support and quick responses... See more

Product

Customers consistently note positive experiences with the product, finding it invaluable for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT SERVICE Truly remarkable software. Not only is it easy to use buy it comes with great tutorials and articles to assist new investors. I have used Sharescope for some years and it has pa... See more

Company replied

Rated 5 out of 5 stars

As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more

Company replied

Rated 5 out of 5 stars

I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more

Company replied

Rated 5 out of 5 stars

I've been a Sharecope user for around 15 years so well entrenched in my processes so the thought of migrating to the new version of the software was distinctly scary. Taking the plunge and starting in... See more

Company replied


Company details

  1. Investment Service
  2. Software Company

Written by the company

Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

745 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(745)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

As per normal problem quickly and…

As per normal problem quickly and professionally sorted thanks Michael (and Gabriel)

November 25, 2024
ShareScope logo

Reply from ShareScope

Hi Alistair, thank you for the 5-star review. We will let Michael and Gabriel know the good work they are doing.

Rated 5 out of 5 stars

Great Experience

Used ShareScope for a week and then had the 1:1 training. Gabriel was very helpful and gave an insightful session, focused on areas that would be useful.
Would really recommend it.

November 19, 2024
ShareScope logo

Reply from ShareScope

Hi JW, thank you for leaving us a 5-star review. If you need another 1-2-1 session, feel free to book another.

Rated 5 out of 5 stars

Great service

Great service. Great product.

November 13, 2024
ShareScope logo

Reply from ShareScope

Hi James, thank you for the 5-star review. We appreciate it.

Rated 5 out of 5 stars

Excellent support service.

Thank you Michael at support/ help today for sorting out my Sharescope configuration problem with patience and efficiency. So appreciate your speedy assistance.

November 7, 2024
ShareScope logo

Reply from ShareScope

Thank you so much for your 5-star review Dana! We're pleased to hear Michael could assist you quickly and efficiently. Providing excellent support is our priority, and it’s wonderful to know you had a positive experience. We’re here anytime you need us.

Rated 5 out of 5 stars

A tricky problem sorted

Patient, friendly, persevering and efficient.

November 4, 2024
ShareScope logo

Reply from ShareScope

Thank you for your review! We're glad we could help and appreciate your kind words.

Rated 5 out of 5 stars

I’m enjoying navigating and finding my…


I’m enjoying navigating and finding my way round the site. It’s like being in a casino! Fun, Quite addictive with lots to play with.

There’s a hell of a lot of good information that I didn’t expect and it’s quite easy navigate with some really good functions…

October 17, 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Pun, thank you for the 5-star review. We are happy to hear you are getting the most out of our website. If you have any questions, please get in touch.

Rated 5 out of 5 stars

Thanks Michael for a fast solution to…

Thanks Michael for a fast solution to my question, enabling me to use Sharepad at a higher level. I've been a happy customer for many years, and use Sharepad for all my investment decisions, particularly keeping an active Watchlist.

October 7, 2024
ShareScope logo

Reply from ShareScope

Hi Ian, thank you for the 5 stars. We are happy Michael was able to sort out your problem. Thank you for being a loyal customer over the years.

Rated 5 out of 5 stars

Private investor use of Sharepad

I am a private investor and the software is excellent at keeping track of multiple portfolios with a mass of information to analyse stocks. It has given me brilliant visibility of the various forms of investments I have and and the information available is invaluable.

October 1, 2024
ShareScope logo

Reply from ShareScope

Hi Roger, thank you for the 5-star review. We are happy to hear that you are getting the most out of our software. Any problems, please get in touch.

Rated 4 out of 5 stars

Efficient and effective

Friendly and clear guidance to overcome the update

September 23, 2024
ShareScope logo

Reply from ShareScope

Thank you for the good review Mr Al-Salim. We appreciate you taking the time to do this for us.

Rated 5 out of 5 stars

I would not be without one or the other.

I've used Sharescope for well over 20 years and found it a very useful tool for both holding portfolios and for researching shares. Last year I decided to try Sharepad, which is the cloud version, but it is markedly different in the user interface. I am a bit disappointed that Sharepad doesn't do a few of the functions that Sharescope does, such as creating a download to predict future dividend income in a portfolio (with the aid of Excel). I requested a few changes earlier this year but nothing has happened yet. But Sharepad has many other features, such as, in the basic version, 15 minute delayed share prices, viewing on any device (although the bigger the screen the better), better analysts' buy/sell views, better US reporting, to name but a few. I find I switch screens quite a lot, as opposed to Sharescope where I had built a single screen that showed everything I needed for an overview. But Sharepad has some excellent overview screens as well, plus many detailed ones. It's not as flexible in building custom screens but it can be done. Generally, both programs are excellent notwithstanding my moans above! I would not be without one or the other.

September 25, 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Thank you for your 5-star review and for your 20-years of subscription! It's great to hear how useful you have found the software and continue to do so through SharePad with all its additional features, data and accessibility through any device. Sorry to hear you are still waiting to hear back on some requests though, please do get in touch with the team via support@sharepad.co.uk and we can chase these up for you and explore the export functionality you are looking for too.

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