SharkNinja ES Reviews 

Dont use SEUR, they are hopeless. They have taken 4 days to move my package 50km (if it arrives today). It is 5 days late already.

Fast delivery. Great product.

Everything was fine, but the package arrived with the cardboard and the box the air fryer came in broken, which we understand was hit a lot and they didn't take care of the package.

I had a problem with the deliver and Ninja solve it so fast and also so carefull that they exceed my expectations. I am really happy with this brand, 5 stars it is not enough

Great product and service

Great product for simple dishes. I already have a sophisticated oven and didn't need yet another bulky gadget. Very easy to use also for my husband and adolescent kids. The bowls are really practical, easy to clean and can be put on the table.
Congratulations for the design.

Hi, unfortunately your site in Spain hasn't English language also delivery's isn't good so they didn't try to find my address.

Excellent service, smooth transaction and delivered on time with outmost care.

Good and quick delivery, great cleaner, easy to assemble and a good price

Your products are amazing but your deliveries are lackluster. Twice in a row the deliveries never make it to our door and when advising customer service, I am just told to address it with the distributor.

I bought my ninja at 229€. The next day I was informed by email that it had been reduced to199€ and I could also get a 15% discount. Meaning I could have saved around 60€ if I had waited. This is terrible customer service.

This is my second Shark cordless vacuum cleaner. I thought my first was brilliant but this one is even better. Housework made easy!

I love the design. Great for styling, would love a bit more power.

I will NEVER buy another Shark product and I will actively recommend my friends to go elsewhere all together whenever home automation is discussed. I have never encountered a company with policies that disregard their customers as much as Shark. It is shocking that you think that you are able to get away with this and your customers will roll over.

My machine's front bumper sensor stopped working 6 months out of warranty. The trouble shoot was 2 steps: While the vacuum is off, take the bumper off and check that all the springs move freely, Put the bumper back on and turn on the machine. Since the issue persists, you need a new vacuum. Even though there is no damage on the machine and you are 6 months out of a 1 year warranty, you need to buy a new vacuum. But youre in luck, if you pay 70% of a new machine, you can have a full 1 year warranty again. If you do that, in a year and a half, you can call back and have the same discussion again when your machine fails and pay another 70% to buy another new Shark machine. Pretty soon, we will provide you with a plaque that says "Most Valuable Customer" doesnt that sound nice to you?

The rep tried to suggest that it was the dust in my house or the furniture that damaged the vacuum. I have a vacuum from Waze that somehow magically traverses the same toxic dust and treacherous furniture without issue. But he's probably right, it couldnt possibly be a bad make/model from Shark.

Shark does not build their machines modularly - so instead of spending $15 to replace a sensor, you have to spend $300 for a new machine. The 30% discount is a joke and insultingly low. The rep on the phone dared to compare themselves to Apple because you cannot replace a battery. But the difference is that Apple doesnt hate their customers. If you didnt drop your phone and there is no water damage and it is a manufacturer issue, Apple will take care of the issue for their customer not just because they care about their customers, but because they are intelligent. They know that the cost to acquire a customer is higher than the cost to keep a customer. They know that not screwing their customer equals more lifetime revenue from that customer. Shark hasnt learned that lesson yet (CAC:LTV). Let me be very clear - as a 30 year old, I will never buy another shark product in my life.

I dont treat my customers like this in my business because I like my customers and I actually want to make money in the long term. I dont build policies that screw my customers. Im simply not that short sighted.

Excellent " mini fan " that is a game changer. used indoors with the midst ( i love it ) and the fan which I put at max level 2 . no noise, just pure bliss .. thank you .

Able to make good ice creams with their ninja creami. My machine broke after the first two months because of me not knowing how to prevent an issue and they were able to replace the machine for free (shipping included).

Only thing that would’ve been nice to know is for them to list some of the things to prevent the machine from breaking in the first place (which I discovered myself and also through TikTok..)

Customer service was top notch and the Creami was well worth the money

Air fryer simple,useful, and perfect.I love it!

Good prices, fast and simple…

I have the Ninja Foodie Pro Max for over three years, and it’s perfect as both a griddle and a grill — the functions I use the most. The meat comes out perfect, just like on a charcoal grill — absolutely spectacular. I’ve also used it a few times as an air fryer, and the results are the same as with a conventional air fryer. The only drawback is that the grill and griddle are made of non-stick material, so they need to be replaced from time to time because food eventually starts sticking, causing the non-stick coating to peel off. I would love for them to be made from a material that doesn’t wear away. On the other hand, the replacement grills are not particularly expensive, and the customer service is fast and efficient.