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Sheds Direct  Reviews 258

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the entire process pleasant and efficient. The quality of the products, including sheds and other garden buildings, is frequently highlighted as superb, well-made, and robust. Many consumers appreciate the excellent service from start to finish, noting the smooth delivery and installation processes. However, some customers also noted issues with product quality, describing thin wood, rough appearance, and panels that were not perfectly sized or square, leading to difficulties during assembly. A few people also mentioned problems with the structural integrity of their sheds, including leaking roofs and the development of mold and mildew.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Product

Consumers generally express high satisfaction with the product quality, often highlighting the superb... See more

Service

Clients share positive opinions on service, consistently praising the excellent experience from start to... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the efficiency and... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic from start to finish. Superb quality shed. They were happy to tweak dimensions to suit the space and very clear instructions for photos of the installation space. Delivery was exactly w... See more

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Rated 5 out of 5 stars

We couldn’t fault any part of our experience with Sheds Direct. We have been having regular communication with Kevin regarding our ever changing plans, which he dealt with expertise and humour! The Pe... See more

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Rated 5 out of 5 stars

Outstanding from first contact through to delivery and construction. Helped from the outset by Donna who took note of our requirements and discussed options. Order placed, monies paid as a deposit and... See more

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Rated 5 out of 5 stars

Kevin answered all my queries thoroughly and promptly. Donna quickly got an installation slot booked once I had made my mind up on everything and was very efficient. Lee suggested some helpful improve... See more

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Rated 5 out of 5 stars

It is so great to be able to deal with real people, and to find a company who can build and install a shed in a small space. I got lots of useful information, to help me choose the right shed for me.... See more

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Rated 5 out of 5 stars

It was a pleasure to deal with Kevin, Donna and Lee when ordering and arranging delivery of my Dutch Barn. They gave me different options re the spec, which was double checked several times t... See more

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Rated 5 out of 5 stars

I couldn’t be happier with my new bespoke workshop. Kevin and his team supplied and installed exactly what I wanted. The installation lads were very professional and did a great job. Three weeks afte... See more

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Rated 5 out of 5 stars

3m Narrow Shed....Good quality wood.....panels are well put together. Roof material is probably the best available. Easy to put up even without instructions. Delivery guys took out my fence panel fo... See more

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Rated 5 out of 5 stars

From start to finish sheds direct where always on hand to help, from the office team to the manufacturing team everyone was amazing ! The shed looks great in my garden, the amazing craftsmanship is... See more

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Rated 5 out of 5 stars

Excellent customer service from Sheds Direct. Dona was outstanding in customer care throughout. We had an issue with the interior wall boarding, which turned out to be the supplier’s fault, but... See more

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Rated 5 out of 5 stars

I went through a few companies to get a quote for my summer house. Didn't get what I wanted. Because I have an odd shaped base. No one can accommodate my request until I speak to Kevin sheds direct.... See more

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Rated 5 out of 5 stars

From start to finish the whole experience with Sheds Direct was spot on. Really helpful team (Donna and Kev) giving me ideas and things to make our purchase more appropriate for our needs - and the d... See more

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Rated 5 out of 5 stars

New Kennel Block I have just had new kennels made by Sheds Direct, right from my first phone call to the two guys who delivered and put up the kennels they were all friendly helpful and lovely to d... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. From Kev ringing me on his day off to confirm the spec of the shed I wanted to Donna in the sales office keeping me updated with the progress of things and deli... See more

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Rated 5 out of 5 stars

Easy and uncomplicated when picking and measuring, dealing with everyone they where really helpful as changed my build sizes a few times. Well made and great quality the 2 fitters Ross & Tyler could... See more

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Rated 5 out of 5 stars

Donna was particularly helpful with the design aspect of the job as the item we needed was not straight off the shelf. The lads that did the install were quick and efficient and happy to answer quest... See more

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Rated 5 out of 5 stars

Super customer service from Donna. Shed was even better than expected - strong, thoughtfully designed, and nicely painted. Well assembled by friendly team. Now put to good use and much admired by neug... See more

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Rated 5 out of 5 stars

I have used Sheds Direct for many years and they consistently provide a really high quality product and service. Everything is agreed, including drawings in advance so there are no surprises. The shed... See more

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Rated 5 out of 5 stars

I contacted sheds direct and from that moment they were great, and the 2 guys who came and built my shed were fantastic and polite, they put my shed exactly where I asked and did a first class job I... See more

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Rated 5 out of 5 stars

I have been blown away by the exceptional service provided by this company. From the initial contact by Donna, through to the actual build on site of the summer house itself. the team of people invo... See more

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Rated 5 out of 5 stars

I ordered a Dutch barn summerhouse. Ross and Sean erected it efficiently and quickly. The build quality is awesome; such a solid structure and its character in the garden is beautiful. So impressed... See more

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Rated 5 out of 5 stars

Very helpful team had my custom design laid out in no time and delivered with care at the other end of the country without issues. The shed is really high quality and should last very well - I just... See more

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Rated 5 out of 5 stars

Company did exactly what I asked them to do, Communication and clarity were of the highest order. Even few late tweaks were taken care off. Time lines were as agreed and the final product was what... See more

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Rated 5 out of 5 stars

Recently had a 7.5 x 3m garden room built and installed by the team. Excellent service all round. The quality is fantastic, Donna and Kev were great getting things sorted for fit out and the tea... See more

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Rated 5 out of 5 stars

The whole experience from ordering the shed with Kevin and Donna to the shed installation with the 2 guys that came to install it was great. Kevin listened to what I needed and gave great advic... See more

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Rated 5 out of 5 stars

Donna was so helpful from the start to the end of our shed project and guided me through it all. She was extremely patient with all the numerous questions I had and was always very responsive. Tyle... See more

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Rated 5 out of 5 stars

Shed is excellent. Quality materials. Strongly built and looks great. Installation lads were on time. Polite and very fast at getting the shed completed. Took all waste materials. Delighted with the w... See more

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Rated 5 out of 5 stars

The garage i ordered was made delivered and erected in just 2 weeks when i was expecting 4 weeks, The guys who arrived were very knowledgeable and did a fantastic job, I would not hesitate to use t... See more

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Rated 5 out of 5 stars

The service from the first point of contact to the erection of the new shed was excellent. For example, a little while after I placed the order I changed my mind about the colour and it was altered wi... See more

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Rated 5 out of 5 stars

So pleased with our new shed. The company are brilliant to deal with. Really lovely staff. We opted to have our shed built & it went up in record time! No negative feedback at all & would definitely... See more

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Rated 5 out of 5 stars

Whole team are superb. From Kevins enthusiasm and advice, Donnas calm support & Russ & Sean installing - fantastic. Very pleased with our new workshop. Great team.

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Rated 5 out of 5 stars

All the staff I’ve had the opportunity to work with on my project have been fantastic. Donna, Kevin, Lee, Tyler & those whose names I have forgotten have all been thoroughly professional & helpful i... See more

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Rated 5 out of 5 stars

I was really impressed with the opportunity to get the shed I wanted from Shed’s Direct. Thankfully, they were local so I could go and see them to see the quality but I didn’t need to worry. I’m th... See more

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Rated 5 out of 5 stars

Recently had a custom made heavy duty pant shed with extra shelves. Fantastic service from start to finish from Kevin and Donna. Professional fitting team also. 🌟🌟🌟🌟🌟

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Rated 5 out of 5 stars

We were looking to replace a bespoke shaped bike shed for the side of our house in SW London. From internet searches and exploration, both London based companies and the Brighton Bike Company seemed... See more

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Rated 2 out of 5 stars

The planning process worked well and I was initially really pleased to be able to make a shed customised to fit the required space in my garden. The installation went smoothly and the fitters were ha... See more

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Rated 5 out of 5 stars

Kevin the Sales Manager was very patient with me as we kept changing our minds about styles and sizes etc. Very responsive and really knows his stuff, but never pushy. Donna was also great to deal wit... See more

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Rated 5 out of 5 stars

I would highly recommend buying your shed from sheds direct. Everyone at the company, in the office, workshop, and the fitters all did a great job. The whole process from ordering to erecting the sh... See more

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Rated 5 out of 5 stars

Fantastic from start to finish - really helpful and provided lots of advice when we were really unsure of what we needed. Excellent quality, easy delivery and great communication throughout. Thank you... See more

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Rated 5 out of 5 stars

Great company to deal with, from initial contact to installation. A helpful team made Sheds Direct easy to work with and communication was good at every stage. Happy with the quality too. All in all a... See more

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Rated 5 out of 5 stars

From start to finish everyone involved was very helpful (especially Donna) - despite our procrastination! The shed itself is as advertised and seems solid and well put together. The installation cre... See more

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Rated 5 out of 5 stars

Really good service and high quality sheds. We bought two Dutch barns with very specific requirements, and we are delighted with them. I would certainly recommend them.

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Rated 5 out of 5 stars

I found the ordering process easy and was able to discuss and choose the right options. Delivery and construction were excellent. Thoroughly pleasent people to deal with. Very impressed

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Rated 5 out of 5 stars

This is the second Dutch barn type shed that I have purchased from Sheds Direct - I have been very pleased with the quality of both sheds, and with the customer service. Thoroughly recommended.

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Rated 5 out of 5 stars

It was a great experience. Donna made the customised changes easy very patient with us. They did a fantastic job from planning through to delivery and build. Lovely guys. Thank you so much to all... See more

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Rated 5 out of 5 stars

Brilliant service from the team. Quote was really quick, the process to order very easy and the people very helpful. The lads who delivered and installed were great too. Did a fantastic job.... See more

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Rated 5 out of 5 stars

Absolutely delighted with my Dutch Barn. From first speaking to Kevin (great rapport and sense of humour) who guided me to the best barn for me , Donna always helpful and reassuring and the installati... See more

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Rated 5 out of 5 stars

I haven’t built my shed yet but ordering and delivery was really easy. John M and Billy who delivered the shed were outstanding, they couldn’t have been more helpful.

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Rated 5 out of 5 stars

Sheds direct staff were professional and helpful from start to finish. Always available to answer any questions. The build quality is exceptional and I would certainly use Sheds Direct again for any f... See more

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Rated 1 out of 5 stars

Buyers beware, Roof leaking and Mould and Mildew, purchased and within a matter of weeks mould and mildew build up, a well as leaking ruining personal property. Not resolve offered Shift blame, irre... See more

Company replied


Company details

  1. Garden Building Supplier
  2. Garden
  3. Landscape Designer
  4. Log Cabins
  5. Shed Builder

About Sheds Direct

Written by the company

Visit our website click here

Welcome to our profile page


At Sheds Direct, we take pride in offering exceptional craftsmanship and customer service. Established in 2000 as a family business, Sheds Direct has grown into a team of dedicated, passionate, and specialized shed experts, committed to delivering top-quality products to our customers across the UK.

Why Choose Sheds Direct?

• Over Two Decades of Expertise: With 20+ years of experience, we have the knowledge and expertise to guide you through your purchase, ensuring you choose the perfect shed for your needs.

• UK-Made Excellence: Every product is crafted right here in the UK, ensuring top-tier quality and durability.

• Comprehensive Service: From production to installation, our dedicated team is with you every step of the way.

Our Promise to You

At Sheds Direct, we are committed to delivering the highest standard of service and value.

Our goal is to ensure that every customer enjoys a stress-free experience, confident that they are receiving a product that not only meets but exceeds expectations.

If you are looking for a high-quality, durable sheds made by experts with a deep commitment to excellence, look no further than Sheds Direct. With our extensive product range, personalized service. Contact Us

Our Promise To You

Written by the company

We are committed to providing an excellent service to every single customer
That’s why when you buy from us we will personally design, manufacture, deliver and install your shed.

A Personalised Service

Kevin - Sales Manager

Kevin - Sales Manager
Kevin has many years of practical experience from manufacture to delivery and assembly. Kevin or Donna will deal with your enquiry from initial contact right through to organising the delivery and assembly of your building. We look forward to speaking with you.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

258 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

2 good lads Ray and Shaun

2 good lads Ray and Shaun. Got the shed up in great time even though the base wasn't the best.Great job thanks

November 14, 2025
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Reply from Sheds Direct

Hi Peter, thank you for taking the time to leave us a review. We are happy you are pleased with everything :) Kind Regards Donna

Rated 5 out of 5 stars

Happy customer (for many years)

I have used Sheds Direct for many years and they consistently provide a really high quality product and service. Everything is agreed, including drawings in advance so there are no surprises. The sheds themselves are really top quality. I have no hesitation in recommending them

December 1, 2025
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Reply from Sheds Direct

Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your continued trust in Sheds Direct. It’s great to hear that you’re pleased with both our products and service — we always aim to make the process smooth and transparent from start to finish. Your recommendation means a lot to us! Kind Regards Donna

Rated 5 out of 5 stars

Whole team are superb.

Whole team are superb.
From Kevins enthusiasm and advice, Donnas calm support & Russ & Sean installing - fantastic.
Very pleased with our new workshop.
Great team.

November 30, 2025
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Reply from Sheds Direct

Hi Jez, Thank you for your kind words. We are so pleased you are happy with everything. Should you need any further assistance please don't hesitate to contact me. Kind Regards Donna

Rated 5 out of 5 stars

Slim Shed

I recently had a slim-line shed supplied and fitted by Sheds Direct and I couldn’t be happier with the entire experience. From start to finish, their service was absolutely first-class.

The team were friendly, professional, and incredibly knowledgeable. They helped me choose the perfect shed for my space, and their advice was honest and reassuring throughout. The installation was carried out with real care and attention to detail — the fit is perfect, the finish is spotless, and the workmanship is clearly top-quality.

What impressed me most was how efficient and tidy they were. The shed was installed in no time, with no mess left behind, and everything was done exactly as promised. The slim-line design looks fantastic and has made a huge difference to my outdoor space.

I highly recommend Sheds Direct to anyone looking for a shed that’s both beautifully made and professionally fitted. A brilliant company with excellent customer service — definitely five stars from me! ⭐⭐⭐⭐⭐

November 26, 2025
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Reply from Sheds Direct

Thank you so much for your wonderful review! 🌟 We’re absolutely delighted to hear that you’re so pleased with your new slim-line shed and the service you received from our team. It’s great to know that our advice, installation, and attention to detail made the experience such a positive one. We take real pride in delivering high-quality sheds and a smooth, hassle-free fitting process — so your feedback means a lot to us.

Enjoy your new shed, and thank you again for choosing Sheds Direct! Kind Regards Donna

Rated 5 out of 5 stars

Very happy with the delivery the lads…

Very happy with the delivery the lads were exceptionally kind and carried it round the back for me saving me a bit of trouble with a detailed explanation of how it went together hence the high scoring!

November 26, 2025
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Reply from Sheds Direct

Thank you Alan for taking the time to leave a review. Any questions please do give us a shout. Kind Regards Donna

Rated 5 out of 5 stars

Very good quality

Very good quality. Made to measure. Delivered and Erected as arranged. All round pleased with the purchase

November 25, 2025
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Reply from Sheds Direct

Hi Paul, thank you for the lovely review :) Kind Regards donna

Rated 4 out of 5 stars

Would recommend

Would recommend. I asked them to return a couple of times and they were very helpful

October 22, 2025
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Reply from Sheds Direct

Thank you so much for your kind words! We’re glad to hear our team was able to help you and that you had a positive experience. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

A solid shed

Great service from first initial enquiry to delivery and installation. The shed is sturdy and looks great.

November 18, 2025
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Reply from Sheds Direct

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the service and your new shed. It’s great to know everything went smoothly from enquiry to installation. We hope you enjoy your shed for many years to come!

Rated 5 out of 5 stars

Great quality Dutch Barn

Easy to deal with, helpful and friendly.
Great quality shed, very pleased with it!

November 1, 2025
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Reply from Sheds Direct

Hi Chloe, thank you for taking the time to leave a lovely review. We are pleased you are happy with your new garden building. Kind Regards Donna

Rated 5 out of 5 stars

Fantastic quality, totally customisable, great service

I was really impressed with the opportunity to get the shed I wanted from Shed’s Direct. Thankfully, they were local so I could go and see them to see the quality but I didn’t need to worry.

I’m thrilled with my shed, it’s solid and durable, and exactly the specification I wanted. It will be perfect for many years to come!

November 3, 2025
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Reply from Sheds Direct

We really appreciate your kind words! It’s fantastic to hear that your shed turned out just as you wanted and that you’re happy with the quality and durability. Thanks for visiting us in person — we’re so glad to have you as a local customer! Kind Regards Donna

Rated 5 out of 5 stars

Help full from start to finish

Help full from start to finish

November 7, 2025
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Reply from Sheds Direct

Thank you so much! We’re glad to hear you found our team helpful from start to finish. We appreciate your feedback! Kind Regards Donna

Rated 5 out of 5 stars

I would highly recommend buying your…

I would highly recommend buying your shed from sheds direct. Everyone at the company, in the office, workshop, and the fitters all did a great job. The whole process from ordering to erecting the shed was a first class service.
Thanks to all of you.
Greg Cousins

October 23, 2025
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Reply from Sheds Direct

Hi Greg,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience from start to finish. Our whole team — from the office and workshop to the fitters — will really appreciate your kind words. Enjoy your new shed, and thanks again for choosing Sheds Direct!

Best regards, Donna

Rated 5 out of 5 stars

Shed is excellent

Shed is excellent. Quality materials. Strongly built and looks great. Installation lads were on time. Polite and very fast at getting the shed completed. Took all waste materials. Delighted with the whole experience and would highly recommend.

November 3, 2025
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Reply from Sheds Direct

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with the shed and the installation service. Our team takes great pride in delivering high-quality products and a smooth experience from start to finish. We really appreciate your recommendation and hope you enjoy your new shed for many years to come! Kind Regards Sheds Direct Team

Rated 5 out of 5 stars

The next

Quality made sheds good service. Throughout my purchase.
Thank you everybody

October 15, 2025
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Reply from Sheds Direct

Hi Mick, thank you for taking the time to leave us a review. We are happy you are pleased with everything and the service provided. Kind Regards Donna

Rated 5 out of 5 stars

Great customer service

Great customer service. Kind, friendly and very helpful.

October 30, 2025
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Reply from Sheds Direct

Hi Cassie, thank for your lovely review. I will pass this over to our team. Kind Regards Donna

Rated 5 out of 5 stars

Amazing communication

Amazing communication. Brilliant sheds!!

October 30, 2025
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Reply from Sheds Direct

Hi Brogan, Thank you for taking the time to leave us a review. Kind Regards Donna

Rated 5 out of 5 stars

Great company

Great company. Lovely staff, Donna Was very friendly and helpful x

October 30, 2025
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Reply from Sheds Direct

Hi Laura, thank you for your lovely review. Kind Regards Donna

Rated 5 out of 5 stars

Best sheds in the UK

All the staff I’ve had the opportunity to work with on my project have been fantastic. Donna, Kevin, Lee, Tyler & those whose names I have forgotten have all been thoroughly professional & helpful in ensuring that the workshop I needed was delivered. Everything was delivered on time & the quality of materials used to build my workshop are outstanding. When onsite to build my workshop the team were friendly, fun & worked incredibly hard to get the project finished in one day - boys you definitely deserved a decent pint, meal & comfortable bed after the shift you put in on Tuesday. Thank you for exceeding my expectations, I would recommend you & your bespoke service unreservedly to anyone looking for a really well-built shed/workshop or any other type of garden building. Thank you once again from a very happy & satisfied customer. Cheers! Kevin

October 28, 2025
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Reply from Sheds Direct

Hi Kevin,

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear how pleased you are with your new workshop and that our team, made the whole experience a positive one. It’s great to know their professionalism, hard work, and friendly attitude stood out to you, and that the finished workshop met (and exceeded!) your expectations.

We’ll be sure to pass your kind words along to the team — they’ll be thrilled to hear it. Thank you again for your recommendation and for choosing us for your project.

Enjoy your new workshop! Kind Regards Donna

Rated 5 out of 5 stars

Absolutely great

Absolutely great - straightforward and no complications!

October 27, 2025
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Reply from Sheds Direct

Hi Gaz, thank you for taking the time to leave us a review. I will pass this over to our team. Kind Regards Donna

Rated 5 out of 5 stars

Excellent company

Sheds direct staff were professional and helpful from start to finish. Always available to answer any questions. The build quality is exceptional and I would certainly use Sheds Direct again for any future projects.

October 29, 2025
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Reply from Sheds Direct

Hi Pam, Thank you for taking the time to leave us a review. We are pleased you have been happy with us here at Sheds Direct. We look forward to working with you in the future. Kind Regards Donna

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