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Sheds Direct  Reviews 258

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the entire process pleasant and efficient. The quality of the products, including sheds and other garden buildings, is frequently highlighted as superb, well-made, and robust. Many consumers appreciate the excellent service from start to finish, noting the smooth delivery and installation processes. However, some customers also noted issues with product quality, describing thin wood, rough appearance, and panels that were not perfectly sized or square, leading to difficulties during assembly. A few people also mentioned problems with the structural integrity of their sheds, including leaking roofs and the development of mold and mildew.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Product

Consumers generally express high satisfaction with the product quality, often highlighting the superb... See more

Service

Clients share positive opinions on service, consistently praising the excellent experience from start to... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the efficiency and... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic from start to finish. Superb quality shed. They were happy to tweak dimensions to suit the space and very clear instructions for photos of the installation space. Delivery was exactly w... See more

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Rated 5 out of 5 stars

We couldn’t fault any part of our experience with Sheds Direct. We have been having regular communication with Kevin regarding our ever changing plans, which he dealt with expertise and humour! The Pe... See more

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Rated 5 out of 5 stars

Outstanding from first contact through to delivery and construction. Helped from the outset by Donna who took note of our requirements and discussed options. Order placed, monies paid as a deposit and... See more

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Rated 5 out of 5 stars

Kevin answered all my queries thoroughly and promptly. Donna quickly got an installation slot booked once I had made my mind up on everything and was very efficient. Lee suggested some helpful improve... See more

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Rated 5 out of 5 stars

It is so great to be able to deal with real people, and to find a company who can build and install a shed in a small space. I got lots of useful information, to help me choose the right shed for me.... See more

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Rated 5 out of 5 stars

It was a pleasure to deal with Kevin, Donna and Lee when ordering and arranging delivery of my Dutch Barn. They gave me different options re the spec, which was double checked several times t... See more

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Rated 5 out of 5 stars

I couldn’t be happier with my new bespoke workshop. Kevin and his team supplied and installed exactly what I wanted. The installation lads were very professional and did a great job. Three weeks afte... See more

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Rated 5 out of 5 stars

3m Narrow Shed....Good quality wood.....panels are well put together. Roof material is probably the best available. Easy to put up even without instructions. Delivery guys took out my fence panel fo... See more

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Rated 5 out of 5 stars

From start to finish sheds direct where always on hand to help, from the office team to the manufacturing team everyone was amazing ! The shed looks great in my garden, the amazing craftsmanship is... See more

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Rated 5 out of 5 stars

Excellent customer service from Sheds Direct. Dona was outstanding in customer care throughout. We had an issue with the interior wall boarding, which turned out to be the supplier’s fault, but... See more

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Rated 5 out of 5 stars

I went through a few companies to get a quote for my summer house. Didn't get what I wanted. Because I have an odd shaped base. No one can accommodate my request until I speak to Kevin sheds direct.... See more

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Rated 5 out of 5 stars

From start to finish the whole experience with Sheds Direct was spot on. Really helpful team (Donna and Kev) giving me ideas and things to make our purchase more appropriate for our needs - and the d... See more

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Rated 5 out of 5 stars

New Kennel Block I have just had new kennels made by Sheds Direct, right from my first phone call to the two guys who delivered and put up the kennels they were all friendly helpful and lovely to d... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. From Kev ringing me on his day off to confirm the spec of the shed I wanted to Donna in the sales office keeping me updated with the progress of things and deli... See more

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Rated 5 out of 5 stars

Easy and uncomplicated when picking and measuring, dealing with everyone they where really helpful as changed my build sizes a few times. Well made and great quality the 2 fitters Ross & Tyler could... See more

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Rated 5 out of 5 stars

Donna was particularly helpful with the design aspect of the job as the item we needed was not straight off the shelf. The lads that did the install were quick and efficient and happy to answer quest... See more

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Rated 5 out of 5 stars

Super customer service from Donna. Shed was even better than expected - strong, thoughtfully designed, and nicely painted. Well assembled by friendly team. Now put to good use and much admired by neug... See more

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Rated 5 out of 5 stars

I have used Sheds Direct for many years and they consistently provide a really high quality product and service. Everything is agreed, including drawings in advance so there are no surprises. The shed... See more

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Rated 5 out of 5 stars

I contacted sheds direct and from that moment they were great, and the 2 guys who came and built my shed were fantastic and polite, they put my shed exactly where I asked and did a first class job I... See more

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Rated 5 out of 5 stars

I have been blown away by the exceptional service provided by this company. From the initial contact by Donna, through to the actual build on site of the summer house itself. the team of people invo... See more

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Rated 5 out of 5 stars

I ordered a Dutch barn summerhouse. Ross and Sean erected it efficiently and quickly. The build quality is awesome; such a solid structure and its character in the garden is beautiful. So impressed... See more

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Rated 5 out of 5 stars

Very helpful team had my custom design laid out in no time and delivered with care at the other end of the country without issues. The shed is really high quality and should last very well - I just... See more

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Rated 5 out of 5 stars

Company did exactly what I asked them to do, Communication and clarity were of the highest order. Even few late tweaks were taken care off. Time lines were as agreed and the final product was what... See more

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Rated 5 out of 5 stars

Recently had a 7.5 x 3m garden room built and installed by the team. Excellent service all round. The quality is fantastic, Donna and Kev were great getting things sorted for fit out and the tea... See more

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Rated 5 out of 5 stars

The whole experience from ordering the shed with Kevin and Donna to the shed installation with the 2 guys that came to install it was great. Kevin listened to what I needed and gave great advic... See more

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Rated 5 out of 5 stars

Donna was so helpful from the start to the end of our shed project and guided me through it all. She was extremely patient with all the numerous questions I had and was always very responsive. Tyle... See more

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Rated 5 out of 5 stars

Shed is excellent. Quality materials. Strongly built and looks great. Installation lads were on time. Polite and very fast at getting the shed completed. Took all waste materials. Delighted with the w... See more

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Rated 5 out of 5 stars

The garage i ordered was made delivered and erected in just 2 weeks when i was expecting 4 weeks, The guys who arrived were very knowledgeable and did a fantastic job, I would not hesitate to use t... See more

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Rated 5 out of 5 stars

The service from the first point of contact to the erection of the new shed was excellent. For example, a little while after I placed the order I changed my mind about the colour and it was altered wi... See more

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Rated 5 out of 5 stars

So pleased with our new shed. The company are brilliant to deal with. Really lovely staff. We opted to have our shed built & it went up in record time! No negative feedback at all & would definitely... See more

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Rated 5 out of 5 stars

Whole team are superb. From Kevins enthusiasm and advice, Donnas calm support & Russ & Sean installing - fantastic. Very pleased with our new workshop. Great team.

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Rated 5 out of 5 stars

All the staff I’ve had the opportunity to work with on my project have been fantastic. Donna, Kevin, Lee, Tyler & those whose names I have forgotten have all been thoroughly professional & helpful i... See more

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Rated 5 out of 5 stars

I was really impressed with the opportunity to get the shed I wanted from Shed’s Direct. Thankfully, they were local so I could go and see them to see the quality but I didn’t need to worry. I’m th... See more

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Rated 5 out of 5 stars

Recently had a custom made heavy duty pant shed with extra shelves. Fantastic service from start to finish from Kevin and Donna. Professional fitting team also. 🌟🌟🌟🌟🌟

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Rated 5 out of 5 stars

We were looking to replace a bespoke shaped bike shed for the side of our house in SW London. From internet searches and exploration, both London based companies and the Brighton Bike Company seemed... See more

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Rated 2 out of 5 stars

The planning process worked well and I was initially really pleased to be able to make a shed customised to fit the required space in my garden. The installation went smoothly and the fitters were ha... See more

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Rated 5 out of 5 stars

Kevin the Sales Manager was very patient with me as we kept changing our minds about styles and sizes etc. Very responsive and really knows his stuff, but never pushy. Donna was also great to deal wit... See more

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Rated 5 out of 5 stars

I would highly recommend buying your shed from sheds direct. Everyone at the company, in the office, workshop, and the fitters all did a great job. The whole process from ordering to erecting the sh... See more

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Rated 5 out of 5 stars

Fantastic from start to finish - really helpful and provided lots of advice when we were really unsure of what we needed. Excellent quality, easy delivery and great communication throughout. Thank you... See more

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Rated 5 out of 5 stars

Great company to deal with, from initial contact to installation. A helpful team made Sheds Direct easy to work with and communication was good at every stage. Happy with the quality too. All in all a... See more

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Rated 5 out of 5 stars

From start to finish everyone involved was very helpful (especially Donna) - despite our procrastination! The shed itself is as advertised and seems solid and well put together. The installation cre... See more

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Rated 5 out of 5 stars

Really good service and high quality sheds. We bought two Dutch barns with very specific requirements, and we are delighted with them. I would certainly recommend them.

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Rated 5 out of 5 stars

I found the ordering process easy and was able to discuss and choose the right options. Delivery and construction were excellent. Thoroughly pleasent people to deal with. Very impressed

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Rated 5 out of 5 stars

This is the second Dutch barn type shed that I have purchased from Sheds Direct - I have been very pleased with the quality of both sheds, and with the customer service. Thoroughly recommended.

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Rated 5 out of 5 stars

It was a great experience. Donna made the customised changes easy very patient with us. They did a fantastic job from planning through to delivery and build. Lovely guys. Thank you so much to all... See more

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Rated 5 out of 5 stars

Brilliant service from the team. Quote was really quick, the process to order very easy and the people very helpful. The lads who delivered and installed were great too. Did a fantastic job.... See more

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Rated 5 out of 5 stars

Absolutely delighted with my Dutch Barn. From first speaking to Kevin (great rapport and sense of humour) who guided me to the best barn for me , Donna always helpful and reassuring and the installati... See more

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Rated 5 out of 5 stars

I haven’t built my shed yet but ordering and delivery was really easy. John M and Billy who delivered the shed were outstanding, they couldn’t have been more helpful.

Company replied

Rated 5 out of 5 stars

Sheds direct staff were professional and helpful from start to finish. Always available to answer any questions. The build quality is exceptional and I would certainly use Sheds Direct again for any f... See more

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Rated 1 out of 5 stars

Buyers beware, Roof leaking and Mould and Mildew, purchased and within a matter of weeks mould and mildew build up, a well as leaking ruining personal property. Not resolve offered Shift blame, irre... See more

Company replied


Company details

  1. Garden Building Supplier
  2. Garden
  3. Landscape Designer
  4. Log Cabins
  5. Shed Builder

About Sheds Direct

Written by the company

Visit our website click here

Welcome to our profile page


At Sheds Direct, we take pride in offering exceptional craftsmanship and customer service. Established in 2000 as a family business, Sheds Direct has grown into a team of dedicated, passionate, and specialized shed experts, committed to delivering top-quality products to our customers across the UK.

Why Choose Sheds Direct?

• Over Two Decades of Expertise: With 20+ years of experience, we have the knowledge and expertise to guide you through your purchase, ensuring you choose the perfect shed for your needs.

• UK-Made Excellence: Every product is crafted right here in the UK, ensuring top-tier quality and durability.

• Comprehensive Service: From production to installation, our dedicated team is with you every step of the way.

Our Promise to You

At Sheds Direct, we are committed to delivering the highest standard of service and value.

Our goal is to ensure that every customer enjoys a stress-free experience, confident that they are receiving a product that not only meets but exceeds expectations.

If you are looking for a high-quality, durable sheds made by experts with a deep commitment to excellence, look no further than Sheds Direct. With our extensive product range, personalized service. Contact Us

Our Promise To You

Written by the company

We are committed to providing an excellent service to every single customer
That’s why when you buy from us we will personally design, manufacture, deliver and install your shed.

A Personalised Service

Kevin - Sales Manager

Kevin - Sales Manager
Kevin has many years of practical experience from manufacture to delivery and assembly. Kevin or Donna will deal with your enquiry from initial contact right through to organising the delivery and assembly of your building. We look forward to speaking with you.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

258 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, helpful and prompt

October 15, 2025
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Reply from Sheds Direct

Thank you for your review. Kind Regards Donna

Rated 5 out of 5 stars

Fantastic, well above my expectations

Great quality shed made beyond my expectations and looks fabulous. All of my queries dealt with in a professional manner. Would definitely recommend and use again.

October 27, 2025
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Reply from Sheds Direct

Thank you for taking the time to leave us a review we really do appreciate your kind words. We are pleased you are happy with the service provided. Kind regards donna

Rated 5 out of 5 stars

Recently had a custom made heavy duty…

Recently had a custom made heavy duty pant shed with extra shelves. Fantastic service from start to finish from Kevin and Donna. Professional fitting team also.

🌟🌟🌟🌟🌟

July 5, 2025
Unprompted review
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Reply from Sheds Direct

Hi Lucie, thank you for taking the time to leave us a review. We are pleased you are happy with the service provided by us here at Sheds Direct. Kind Regards Donna

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish - really helpful and provided lots of advice when we were really unsure of what we needed. Excellent quality, easy delivery and great communication throughout. Thank you

October 27, 2025
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Reply from Sheds Direct

Hi Kj, thank you for your lovely review, i will pass this over to our team. kind Regards Donna

Rated 5 out of 5 stars

Why buy anywhere else

For first contact to coming to fit my shed the process was easy and transparent. Great product from a local company, a quality product that will last!.

October 27, 2025
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Reply from Sheds Direct

Hi Andrew, thank you for taking the time to leave us a review. I will pass this over to our team. kind Regards Donna

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the whole team was so helpful fab delivery arrived when they said they would

October 27, 2025
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Reply from Sheds Direct

Thank you for your kind words, i will pass this over to our team. kind Regards Donna

Rated 5 out of 5 stars

Thoroughly pleasent people to deal with

I found the ordering process easy and was able to discuss and choose the right options.
Delivery and construction were excellent.
Thoroughly pleasent people to deal with. Very impressed

October 22, 2025
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Reply from Sheds Direct

Thank you so much for your kind words! We’re delighted to hear that you found the ordering process straightforward and that our team made everything easy from start to finish. It’s great to know you were happy with the delivery, construction, and service. We truly appreciate your feedback and look forward to helping you again in the future! Kind Regards Donna

Rated 5 out of 5 stars

Amazing craftsmanship & amazing team

From start to finish sheds direct where always on hand to help, from the office team to the manufacturing team everyone was amazing !
The shed looks great in my garden, the amazing craftsmanship is unmatched and I would never go anywhere else! Couldn’t recommend anymore and hope to work with them more in the near future for more home projects I have In mind ! Thanks again !

October 17, 2025
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Reply from Sheds Direct

Thank you so much for your amazing feedback!
We’re thrilled to hear you’re happy with your new shed and the service you received from start to finish. Our whole team, from the office to the workshop, truly appreciates your kind words.
It’s been a pleasure bringing your project to life, and we can’t wait to work with you again on your future home projects. Enjoy your new space! 💚 Kind Regards Donna

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, from initial contact to installation. A helpful team made Sheds Direct easy to work with and communication was good at every stage. Happy with the quality too. All in all a satisfactory experience. Would definitely recommend

September 25, 2025
Unprompted review
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Reply from Sheds Direct

Hi Patrick, thank you for your lovely review. I will pass this over to our team, we are so happy you have had a great experience with us. Kind Regards Donna

Rated 5 out of 5 stars

Great experience dealing with Sheds…

Great experience dealing with Sheds Direct Helpful friendly staff. Good quality of build. Would definitely recommend this company

October 15, 2025
Unprompted review
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Reply from Sheds Direct

Hi Pamela, Thank you for taking time to leave us a review and lovely words. I will pass this over to our team. Kind Regards Donna

Rated 5 out of 5 stars

Excellent co-design

Excellent co-design, delivery and installation

October 17, 2025
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Reply from Sheds Direct

Hi Mark, thank you for taking time to leave us a review. Kind Regards Donna

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product

October 17, 2025
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Reply from Sheds Direct

Hi Clare, thank you for taking the time to leave us a review. Kind Regards Donna

Rated 5 out of 5 stars

Great customer service

I haven’t built my shed yet but ordering and delivery was really easy. John M and Billy who delivered the shed were outstanding, they couldn’t have been more helpful.

October 13, 2025
Unprompted review
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Reply from Sheds Direct

Thank you for your lovely review.

Rated 5 out of 5 stars

Great company

Great company. Easy process. Thank you

October 9, 2025
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Reply from Sheds Direct

Thank you for your lovely review, I will pass this over to our team :) Kind Regards Donna

Rated 5 out of 5 stars

From phoning up for a price for my shed…

From phoning up for a price for my shed and 8 week for it to be made and fit was hassle free. Great company to deal with and answered all my questions. Kev and Donna keeped me updated on my order. The two lads that come to fit my shed Shaun and Tyler was excellent and tidy up after them self

I will defo be ordering from sheds direct again and can now enjoy my Dutch barn

October 8, 2025
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Reply from Sheds Direct

Thank you so much for your fantastic review! We’re thrilled to hear that everything from your initial enquiry to the fitting of your Dutch barn went smoothly. Kev, Donna, Shaun, and Tyler will be delighted to know their efforts made a difference. We really appreciate your kind words and recommendation, and we’re so pleased you’re happy with your new shed.

Enjoy your Dutch barn, and we look forward to helping you again in the future!

Best regards,
Donna

Rated 5 out of 5 stars

Helpful advice from ordering to…

Helpful advice from ordering to installation.
Clear communication throughout and highly recommended

September 23, 2025
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Reply from Sheds Direct

Thank you so much for your kind words! We’re delighted to hear that you found the process smooth from start to finish. Clear communication and great service are always our priorities. We really appreciate your recommendation! Kind Regards Donna

Rated 5 out of 5 stars

Very high quality service

September 29, 2025
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Reply from Sheds Direct

Thank you so much for your kind words! We’re delighted to hear you were pleased with our high-quality service and truly appreciate your feedback.

— The Sheds Direct Team 🌿

Rated 5 out of 5 stars

Professional friendly team and quality garden buildings

We couldn’t fault any part of our experience with Sheds Direct. We have been having regular communication with Kevin regarding our ever changing plans, which he dealt with expertise and humour! The Pent shed itself was exactly as we hoped, and pretty large but exactly what we needed. It’s really well made and the guys that built it, did it quickly and professionally, and were as friendly as everyone else we dealt with. We couldn’t be happier, and wouldn’t hesitate to recommend the team, headed by Donna. Many thanks to you all.

October 3, 2025
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Reply from Sheds Direct

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team. Kevin will be delighted to know his expertise (and humour!) helped make the process smooth, and we’ll be sure to pass on your kind words to Donna and the installation team as well. It’s great to know your Pent shed turned out exactly as you hoped. We truly appreciate your recommendation and your trust in Sheds Direct. Enjoy your new garden building!

— The Sheds Direct Team 🌿

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