Returned 2 dresses having refused 20% discount to keep them. They’ve been sitting in Chinese customs since early December. Believe the address I was given is fake. Only getting automated answers by em... See more
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If I could rate it Nil I would. What rubbish arrived having ordered a cashmere cardigan. I am sending the plastic cardigan to the Chinese ambassador to ask him if someone can investigate this fraudu... See more
I ordered two chunky wool knit cardigans. What I received were two extremely thin polyester/man-made fibred copies, vaguely resembling the pictures I saw on their advertisement. Awful quality and far... See more
Item I ordered was definitely not what I received. No returns service, having to pay postage to China to get a refund. 10/10 would not recommend, unless you want a good for nothing, raggedy ass, poor... See more
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Avoid! company is a scam
This company is a scam, its poor quality rubbish from China posing as a British business. Ordered a dress but then afterwards kept seeing the same dress advertised at a fraction of the cost and realised I’d been scammed when I realised it was coming from China. There is no returns, they have said I have to send it back at my own cost and I am highly doubtful I’ll get the money back. Wish I hadn’t fallen for the scam don’t make my mistake!
Avoid this company at all costs
Avoid this company at all costs. I ordered a dress for my daughter, and what arrived was nothing like what was advertised. The fabric was cheap, the details were poorly made, and there were loose threads hanging all over it. Returning the item is nearly impossible — they don’t provide return labels, and you’re expected to ship it back yourself at your own expense. Despite their website claiming to be based in Germany, the order actually ships from China. When I complained, they only offered a 10% refund as compensation. This feels like a total scam. Save your money and do not buy from them.
I bought a jacket from this company it…
I bought a jacket from this company it doesn't fit. Have asked how I can refund they said I could have a 10% refund as this company is based in China.
Would cost more to return than the jacket cost. Please don't buy from this company I'm just glad I bought one item. They wanted a photo of the item and said they would see if it could be put forward for a refund. I'm going to have to give this to a charity shop. Won't buy anything from them again
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