Sheffieldcctvengineers Reviews 

69
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After being burgled, we contacted the company, Kevin came to see us 2 days later, 4 days later Kevin came to install the cameras, which just happened to be the hottest day 24th June. How he managed to... See more

Rated 5 out of 5 stars

Hi kev,We sourced your company after looking at several others.You came to our house and listened to what we wanted and then did an inspection of outer property.You then showed us the equipment you in... See more

Rated 5 out of 5 stars

Kevin and the team have just installed an excellent and bespoke CCTV system for us at our home. The cameras are excellent quality and the images they relay, whether it is day or night time, are superb... See more

Rated 5 out of 5 stars

Sheffieldcctvengineers installed a camera and alarm system at our house four years ago. The installation was very prompt and painstaking to ensure correct coverage by camera and sensor. It has run tro... See more

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4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Reserving judgement on this company

Reserving judgement on this company. After very good first impression , I’m
now extremely disappointed , especially since I made a point to check reviews here before paying and saw significant number of great reviews. However, significant deposit paid, since then radio silence. No receipt, emails unanswered. Phone just rings again no answer no matter what time you call. Hopefully someone from the company will read this and make contact.

November 24, 2023
Unprompted review
Sheffieldcctvengineers logo

Reply from Sheffieldcctvengineers

Hello Ony, I am sorry you feel you have had a bad experience with us. It is our aim to provide all our customers with a 5* service. I think what has happened is an innocent error on our part. When you contacted us in November to engage our services, as you say you paid a significant deposit.
Kev actually replied to your follow up email at that time confirming that we had received the payment and would await further instructions from you. However, looking at the email trail I don't think he actually pressed the send button! I am not sure how many times you have tried to ring us since then but Kev does recall seeing a missed call, earlier this week, from a number with a France dial code. If we miss a call for any reason it is our policy to ring the number back. Kev has tried ringing the number but it goes to a voicemail message which is in French. Unfortunately we don't speak French and therefore took the number to be a tele marketing call. We don't actually have your telephone number on our records. Our office hours are Monday - Friday 9am to 5pm and Saturday 9am to 1pm and either myself or Kev answer the phone. I hope this explanation of events helps to reinstate your trust in us. If you would like to ring us again we are ready to proceed with your installation at a time convenient for you. If you have a mobile number we can contact you on directly it would be helpful if you would email it to us. Kind regards Sue

Rated 5 out of 5 stars

Another amazing experience with this company

My CCTV stopped working and I got in touch with Sheffield cctv engineers to come and do a service and quote me for a repair of my broke camera, Kev did a service and found the fault, I got a quote and booked them in, professional service and care and attention was given to the install of the new camera and service of the full system. This is the second time I used Sheffield CCTV Engineers and I cannot recommended these more they are fantastic and polite and friendly and offer an excellent service and quality products.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Honest business with great customer service

Just want to say that Kev and Sue were a pleasure to deal with and cannot compliment them enough for there customer service. Gave great advice with no pressure selling, kev is as honest as they come and did a fantastic job installing our CCTV system at very short notice. The system he installed was far superior to our previous system and the camera quality is excellent, he explained everything to us at the time of install and he and Sue were available after installation to help with any queries. Again I highly recommend this company and should the need arise would happily us them again. Again thanks for all your help, A&G

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Came recommended from a family member…

Came recommended from a family member and we would definitely recommend their services to others.
An excellent service from start to finish, very professional and easy to deal with, no mess both during or after installation and the cameras supplied are an excellent quality.
Thank you Kevin.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Quality CCTV

We had three cameras fitted that covered all sides of the property well. Images in colour (at night too) are very good. Quality of cameras is robust and should last a long time. The App is a little clunky but adequate for our needs. Sheffield CCTV were easy to deal with, honest with all expectations and fitted quickly & neatly by Kevin. We had an issue with one camera (not a fault just a preference change by us) and this was swapped out with no fuss or cost. This system is more expensive than the wire free systems from well known online stores but I think you get what you pay for. All in all very happy.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

We recommend Sheffield CCTV Engineers

We recommend Sheffield CCTV Engineers. Very good quality video with the cameras. Apps are easy to use. It helped that Kevin explained the system thoroughly, providing experienced advice. The work was very neat and tidy and you can see he takes pride in his work.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service would highly…

Excellent service would highly recommend brilliant cameras .best iv seen brilliant for value would recommend to anyone else to use this company very friendly staff very tidy work just brilliant miss Roberts .

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Sheffield CCTV Engineers!

Kevin and Sue booked us in for a quote promptly when we contacted their office.
Kevin arrived as arranged, explained and showed us the cctv systems used, and told us about the company. He was discreet and very understanding of our reasons for wanting cctv. He answered fully all the questions we had and then told us what would happen next.
We received the quote and went ahead with the work.
Kevin arrived as arranged again, completed the full cctv installation in a day singlehandedly, in a highly professional manner and explained it all to us in the handover (very patiently answering our questions again!)
Kevin's workmanship, quality of work, service and after service was excellent. He was friendly, approachable and reliable.
We would, without doubt, use this company again and would most definitely recommend this company to others.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Top class, highly recommended

I felt very reassured after discovering SheffieldCCTVengineers.com and meeting with Kevin Riley who gave me an informative overview and examples of the camera equipment they install, and comparisons with popular brands. An electronics design engineer by trade he knows his stuff. After accepting a very reasonable quote Kevin worked tirelessly on icy cold days installing three cameras, the wiring all neatly and securely pinned to the brickwork. He did a brilliant job of clearing up and vacuuming at the end of the work. The CCTV images are clear and good quality and are exactly what I was looking for. In addition to doing a first class job, it was a pleasure to meet with Kevin who was always very polite and helpful. I appreciated his ethical approach and would not hesitate to highly recommend him for CCTV and other work his company offers. I'm a very happy customer.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

1st class service

From the demonstration on the first consultation through to the installation, the service offered has been first class. The Quality of the CCTV equipment used is very good, crystal clear image displays. It also appears to be very robust. Also totally impressed at the number of toolboxes Kev unpacks for the job. Would recommend without hesitation.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

High standard/ professional service

I was very impressed with the information and demo about the quality of the bodyguard CCTV system during Kevin first consultation. The job went smoothly on my property. Kevin was very professional from the beginning to the end of the job. Sue was lovely and booked the appointment around my working schedule. This has been a great investment to my property. I will definitely recommend Kevin with his team without hesitation.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

I met Kevin a couple of years ago just…

I met Kevin a couple of years ago just before covid kicked in he came out to give me a price on some work I needed doing on my camara systems at home, I found hime to be a very knowledgeable person and he was very helpful but we couldn’t go ahead with the work due to lock down, well two years have passed since we last met. I called hime to come and sort my problem no problem he came out 2 days later gave a good price and complete the job very quickly to my satisfaction, I would recommend his company to anyone out there looking for a cctv system .

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Sheffieldcctvengineers installed a camera and alarm system at our house four years ago. The installation was very prompt and painstaking to ensure correct coverage by camera and sensor. It has run trouble free since then. On three occasions it has prevented and captured images of attempts to enter the property or steal a car. We are very pleased with the system and installer.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very pleased with Sheffield cctv engineers, from start to Finish,from first phone call to quote to fitting start to finish,Kevin put three cameras up,sorted hardrive to my phone brilliant pictures would highly recommend left everything was left clean and tidy thanks

April 21, 2022
Unprompted review

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