Sheffieldcctvengineers Reviews 

69
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After being burgled, we contacted the company, Kevin came to see us 2 days later, 4 days later Kevin came to install the cameras, which just happened to be the hottest day 24th June. How he managed to... See more

Rated 5 out of 5 stars

Hi kev,We sourced your company after looking at several others.You came to our house and listened to what we wanted and then did an inspection of outer property.You then showed us the equipment you in... See more

Rated 5 out of 5 stars

Kevin and the team have just installed an excellent and bespoke CCTV system for us at our home. The cameras are excellent quality and the images they relay, whether it is day or night time, are superb... See more

Rated 5 out of 5 stars

Sheffieldcctvengineers installed a camera and alarm system at our house four years ago. The installation was very prompt and painstaking to ensure correct coverage by camera and sensor. It has run tro... See more

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4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, efficient and friendly service

Sheffieldcctvengineers recently installed new security lights to the side and back of our house. The service was friendly and efficient and the engineer spent a long time making sure they were positioned correctly. The cost was very reasonable. We are delighted with our new security lights and I cannot recommend this company highly enough.

February 18, 2021
Unprompted review
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Reply from Sheffieldcctvengineers

Hello David and Shan. It has been a pleasure working for your family. Congratulations on your choice of our Bodyguard security lighting system. It has been chosen to work with our commercial Bodyguard CCTV system. We have passed on your kind comments to the team.
Kind Regards Kevin Customer services.

Rated 5 out of 5 stars

Kevin fitted our CCTV system

Kevin fitted our CCTV system. He explained everything as he was fitting it. When finished he explained how the system worked. Nothing was too much trouble as he was speaking to 2 older generation who don't fully understand technology. Since the system has been put in we have had our neighbours saying that they are pleased we had it fitted as they feel mors secure now. This is a great company and Ihave given them 5 stars. Will be using them again to fit a burglar alarm system.

February 15, 2021
Unprompted review
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Reply from Sheffieldcctvengineers

Hello Pamela & Terry
Firstly thank you for investing in the Bodyguard CCTV system we installed last year. We know that you had quite a few quotes and that we were a little more expensive. However your comments that you invested in our teams experience and the quality of the Bodyguard CCTV system means the world to us.

It is a pleasure to work for people like you. Your hospitality was greatly appreciated during the snow. Pam we thank you for adding the additional Bodyguard security lighting system in 2021. Both systems mean that your home has an electronic fortress surrounding it. Should the thug who attacked your property come back he will have several technological traps waiting for him. It would be a great pleasure to gain the evidence to put him away where he belongs.

We thank you for inviting us to quote on a third security installation upgrade for your family.
Kind Regards from the team at Sheffield CCTV Engineers.com

Rated 5 out of 5 stars

A refreshing change

At a time when we have been unable to access different types of tradesmen successfully, what a refreshing change to deal with a company that dealt with us so promptly, efficiently, without fuss and at a price that was such good value for money for a job so well done. Congratulations to you all for such a friendly service too. We are delighted with our security lights!

February 15, 2021
Unprompted review
Rated 1 out of 5 stars

BODYGUARD CCTV INSTALLATION

We have a three BODYGUARD CCTV system. We are receiving 99+ alarm notifications every one to two hours, and we are unable to stop them.
We have not been supplied with a User manual, yet there are hundreds of parameters which are user - configurable, and we do not have the slightest idea how to access them, or set them up.
The system is now turned off, and will be replaced as soon as lockdown is over.

February 14, 2021
Unprompted review
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Reply from Sheffieldcctvengineers

Dear Alan you will recall when we completed your CCTV system on 7 Nov 2020 you asked about the alarm functionality. We advised that this functionality is NOT suitable for suburban properties. The alarm function is intended for remote properties and/or commercial properties where footfall would be unexpected. When we handed over a fully operational CCTV system WITHOUT the alarm function activated, you appeared to be perfectly happy with your system - supported by the fact you paid the balance outstanding on our installation immediately and your wife also provided us, on behalf of both of you, an excellent review on Yell. To be getting the alerts you refer to means you have tampered with the security system. This in itself invalidates the 3 year warranty we provide, however more poignantly, it clearly supports our professional advice that the alarm function is not suitable for your property. Notwithstanding your tampering we are still willing to provide you with the support necessary to disengage the alarm if you contact us. We have also offered to change over the DVR to a simpler DIY version (supported by an online manual which is what you seem to want). To date you have not taken us up on our offer. We have tried many times to contact you but you do not take our calls so we can only wait for you to contact us. Kind Regards Kev Riley

Rated 5 out of 5 stars

Exceptional Bodyguard CCTV

After much searching for a suitable CCTV security system we came across Sheffield CCTV Engineers who have some exceptional reviews. Kevin and his team came out and provided us with a thorough assessment of our requirements without any pressure or obligation. From the offset Kevin reassured me that i was in good hands and thoroughly kept me well informed throughout the process.
Overall we had 5 Bodyguard cameras installed. Kevin provided thorough training and reassured me that future support was available in which he has delivered.
The Bodyguard system could not be more user friendly and is straight forward to use, it really is that simple which you view and operate from your phone.
Since less than a month the Bodyguard system was installed it has successfully captured significant evidence requested by the Police in helping them with their inquiries to solve a crime committed. The Police commented that the clarity of the footage was one of the best they had come across and was able to help provide evidence with pinpointing the culprits movements to help solve a crime.
I have since upgraded my Security Alarm System with Kevin and his team which again provided us with excellent service.
I would not hesitate to recommend Sheffield CCTV Engineers and plan to use them again in the future as you truly wont be in better hands.

February 8, 2021
Unprompted review
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Reply from Sheffieldcctvengineers

Hello Sir
We have not included your name due to the current sensitive security operation by South Yorkshire Police. We thank you for your kind feedback and appreciate the feedback from the investigative senior police officers involved who solved this violent crime.

We are proud to see that your recent installation of the Bodyguard CCTV system has already captured evidence that has helped secure evidence and has put two criminals away for a long time. We note your comment that ''the Bodyguard CCTV system is worth its weight in gold''.

The Bodyguard CCTV system is very much fit for purpose. We have over 2000 customers in the UK alone, and more globally, we realise that you can not make 100 percent of all customers happy, all of the time, however we try. We are pleased that a senior detective of the South Yorkshire Police force has said that the footage was the best footage he has seen in over 20 years, captured by the Bodyguard CCTV system. We are proud of the high standard we set. Unfortunately for these bad guys they were in the wrong place at the wrong time. Someone once said if you try to make everyone happy no one will like it. We try harder to put a smile on our customers faces.

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