Sherum Reviews 

2,106
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online purchasing process quick, smooth, and very easy to navigate when buying items on the platform. Many individuals appreciate that the website features appealing product displays alongside informative descriptions. However, some customers also noted unexpected price differences, added tariffs, and additional shipping charges during the checkout. A few other people also felt that the physically delivered items did not match the online descriptions or pictures. Several consumers experienced frustrating issues with product quality and poor customer support responses when trying to request refunds or returns.

What people talk about most

Product

People report ambiguous experiences with product, as some customers find descriptions clear and attractive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the website offers a quick and... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive broken, made of cheap plastic, or... See more

Price

Customers consistently note negative experiences with price, expressing widespread frustration over final... See more

User experience

Customers had positive experiences with user experience, noting that the website is easy to navigate and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have not personal seen your glasses other than photos. Glasses are also an item of fashion and I love my colored frames. However, for traveling it seemed the perfect glasses as backup as no prescr... See more

Rated 4 out of 5 stars

Everything is satisfactory - APART from the fact that you insist on sending the item to the wrong address. What is the point of asking where one wants the goods sent if Sherum is going to disregard th... See more

Rated 4 out of 5 stars

The product desription was easy to understand and dealt with all relevant aspects of the product. The price offer was attractive an therefore I decided to buy the product.

Rated 4 out of 5 stars

Sudden change of product name halfway through the advertisement created suspicion that I may not receive what I thought I had ordered. That remains to be seen upon delivery.


Company details


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3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(2,106)

608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Interesting that the only contact with…

Interesting that the only contact with you is that I ordered something. Unfortunately, I'm concerned given all the negative feedback all over the web about your company.
Personally, I am confused with the cost of the product I ordered that appeared as $59 on the ad, but you are actually charging $74. I assume there is a $15 tax and shipping charge to explain that.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

The picture of the hummingbird was beautiful. Cant wait to see it in person.
Ordered for some very “Special” friends. Hope we are disappointed.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Very easy to navigate the website! Looking forward to seeing the product. The only concern I have is that it doesn't mention a delivery date!
I’m really hoping to get it before mid December!!

November 1, 2026
Unprompted review
Rated 4 out of 5 stars

Price after US exchange applied!

Was disappointed that the price was not marked USD until after I purchased, would have liked and may not have ordered if I had know that it would cost me another 23.38 in the US exchange rate before placing my order.
Hope the glasses live up to the ad. and the 81.86 being charged to my MC.
Thanks
Mary Ev

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

i found your ad attractive

i found your ad attractive. i was a bit apprehensive after i placed my order with financial info but did Not get immediate acknowledgement and order number as done in many online orders.
thankfully email later appeased me

November 1, 2026
Unprompted review
Rated 3 out of 5 stars

The figurine looks nice in the photo

The figurine looks nice in the photo. Iam wondering how big/ tall it is??kind of expensive item!!Are u applyng a 15 % discount for being military retired??Otherwise all is fine so far. Thanks for reaching out.

October 31, 2026
Unprompted review

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