Shindefender Reviews 

162
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were unhappy with their experience overall. People frequently complained about extremely slow deliveries, missing items, and heavily delayed orders that took several months to finally arrive at their homes. Consumers also noted that customer support was completely unhelpful, unresponsive, and extremely difficult to reach when trying to resolve urgent order issues. However, some reviewers were happy with the product, mentioning that their children truly loved the comfortable fit and practical design. A few other people also felt that the shin guards stayed securely in place and noticeably improved overall comfort during soccer games. Reviewers additionally pointed out that shipping times were often much longer than expected, though the items themselves worked well.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide split in customer satisfaction. While... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding materials and durability. While... See more

Order

Reviewers highlight deep frustration with the order process. Consumers consistently report that goods never... See more

Delivery service

Clients share negative opinions on delivery service, expressing frustration over extended shipping delays and... See more

Customer service

Reviewers mention negative feedback about customer service, highlighting widespread frustration and unhelpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took forever to come. When they did arrive, the shin defenders were so disappointing - the padding is cheap and thin, and the elastic around the top is tight and uncomfortable, to the point that my ki... See more

Rated 2 out of 5 stars

When I Googled 'kids shin pads UK' this company popped up, very slick looking website and various marketing statements about how great the shin defender is. I fell for it, nowhere did it show this... See more

Rated 2 out of 5 stars

Have tried to order, but this magical discount keeps adding more money, £29 for the pads £1 postal protection £.49 post Remove the protection and post goes up to £2, an increase On the order p... See more

Rated 2 out of 5 stars

I ordered two pairs. However, Shindefender only sent me one of them. This was weeks after waiting for the delivery. I complained and they ignored me. I followed up and they finally 'agreed' to look... See more


Company details

  1. Sporting Goods Store

Written by the company

We offer innovative shin guards that combine advanced protection with modern design, ensuring top performance and safety for every athlete.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

162 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.4

All reviews

(162)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

We LOVE these shin guards

We LOVE these shin guards. My son hated the traditional shin guards we found online and at Dicks. He didn't like how they fit around his ankles or the straps around the middle of his feet. The Shindefender shin guards are easy to get on and super comfortable for him. We are really happy with them and will be getting these for now on.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! A month after I placed my order they emailed to say that they couldn’t ship my order because I did not input my street address, that I needed to provide it before they could ship my order. This was a lie. I asked them for a refund and they emailed me back saying they couldn’t cancel my order because it has already shipped. I emailed again and asked how they shipped my order when they already said they couldn’t ship it due to missing address and that I wanted a refund and haven’t heard back. DO NOT GIVE THEM YOUR MONEY!

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible product and bad customer service

I wish I would have looked up the reviews before buying this product. Shipping is slow and customer service is terrible. My kids thought the shindefenders were uncomfortable and way too small. They have a bad return policy. Probably because they know that their product is terrible. I paid over $57 and got a $17 refund. Save your money and don’t buy this product.

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Painful, horrible - RED RAW

Awful product, my skin was red raw, blistered and burned, after one day of skiing in these shin defenders. It took over a month for the skin to recover. See photos

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

I'd leave a zero if I could

I'd leave a zero if I could. They're no good. Still feel the kicks and the ankle covers are not even at the ankles. Try to get the full refund after ordering... good luck. The most I got was 75% bc "cost of shipping and employees" but they think they cover the cost. Need flash, if you charge me 25%, I'm covering the cost, not you. This product is in the trash and I'm still out a guard and 25%

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Shindefendender is a scam

Placed an order on Facebook and thinking they were legit based on comments but come to find out they’re probably all made up by them! Placed an order for two pairs and never received my order. Do not order from this company unless you want to get scammed!

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking. Item never arrived. Customer serviced just fobbed me off with an ‘it’s in transit’ email. £30 out of pocket and missing a present for my daughter’s birthday. It isn’t clear on the website that delivery is from china but wish I’d read the reviews about the poor customer service

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and terrible customer service.

My son enjoyed these shin guards and they fit well but only lasted 2 weeks. No response to contact form via website or messenger and blocked on Facebook when I left a comment asking to be contacted. Absolutely terrible customer service and poor quality product.

April 14, 2025
Unprompted review

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