Very disappointed with the quality. The chicken and rice are of very low quality, and the dry coconut is spoiled (rotten). I wouldn't recommend buying these items from here. Poor experience!
Company replied
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See what reviewers are saying
Good place to shop online and your purchases delivered at your door step. Very helpful for those of us living a little far from Shin-Okubo. There is everything you need from almost every country. I re... See more
Company replied
I’ve been placing orders since six months and the service is good and once they had mistaken my products and sent me something else. But when I complained they refunded me immediately without the mist... See more
Company replied
I have been relying on this shopping site for my groceries and other essentials for the past 2 years, and it has always been both exciting and convenient. Shinjuku Halal Food is a store that brings... See more
Company replied
Company details
Written by the company
We sell all kinds of groceries, halal foods and electronics items. You can order from our online store and get deliveries at doorstep or visit our physical store :)
Contact info
新宿区１０, 169-0073, Tokyo, Japan
- 03-6869-6171
- contact@shinjukuhalalfood.com
- shinjukuhalalfood.com
3.9
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Shinjuku Halal Food
Hello, Thanks for the feedback :)
Thank you for your prompt and careful…
Thank you for your prompt and careful handling of this order. I am very happy with your service and with the products.
May 4, 2022
Reply from Shinjuku Halal Food
Hello, Thanks for the feedback :)
Very late delivery
I am sitting and waiting for my delivery from morning and it is not here. You ruined my day plan.
May 3, 2022
Reply from Shinjuku Halal Food
Hello sir.
We are very sorry for the experience you had. We would like to request you to reach us via email. We will do our best to resolve your issue.
We appreciate your understanding.
Reply from Shinjuku Halal Food
Hello,
Sorry to hear that. We always provide tracking id of JP Post after we ship the product. Due to some unavoidable circumstances sometimes there maybe some delays. You can always track and contact us or directly the shipping provider for any updates.
Thank You.
Reply from Shinjuku Halal Food
Thanks alot :)
Wrong item received
Wrong item received. I ordered 1 box (40 pieces) not spicy indomie and 5 pieces spicy indomie. The items i received was 1 box of spicy indomie and 5 pieces spicy indomie.
April 9, 2022
Reply from Shinjuku Halal Food
Hello sorry to hear that. KIndly send us the order number and send an email at sales@shinjukuhalalfood.com.
If not solved the issue yet.
I am satisfied with the goods I ordered…
I am satisfied with the goods I ordered but they were not delivered on the day I requested and there was no explanation.
April 8, 2022
Reply from Shinjuku Halal Food
sorry to hear that. You can always track the package with the tracking URL we send after shipment via email for any delays by the shipping provider.
3 to 4 potatoes were given rotten
3 to 4 potatoes were given rotten, same was with onion. product quality was not good
April 7, 2022
Reply from Shinjuku Halal Food
kindly send us the product images with order number and send email to sales@shinjukuhalalfood.com for complains.
All good
All good but just be little careful while shipping papad n puff they are broken
April 7, 2022
Reply from Shinjuku Halal Food
Thanks, sure we will take that note
I think your stock is not enough to…
I think your stock is not enough to choose the products: so you want to more products in your stock: especially made in Pakistani: Thanku and Happy Ramadan
April 2, 2022
Reply from Shinjuku Halal Food
Thanks for the suggestion, Our stock is continuously increasing day by day sir kindly check our website regularly for updates!
The service is very fast and the…
The service is very fast and the product is very affordable
March 31, 2022
Reply from Shinjuku Halal Food
Thank you
This is the first time I ordered from…
This is the first time I ordered from this store and its very very good, very good customer service and on-time delivery, Wish for you all success.
March 25, 2022
Unprompted review
Reply from Shinjuku Halal Food
We appreciate your review ❤
Thank you very much.
Amazing food and prices and even more…
Amazing food and prices and even more efficient on delivery
March 11, 2022
Reply from Shinjuku Halal Food
We appreciate your review ❤
Thank you very much.
some products are not as expected or…
some products are not as expected or shown on the application or website
March 6, 2022
Reply from Shinjuku Halal Food
Hello sir.
We are very sorry for the experience you had. We would like to request you to reach us via email. We will do our best to resolve your issue.
We appreciate your understanding.
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