First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... See more
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Review summary
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First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... See more
In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we... See more
Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions pr... See more
Company details
Written by the company
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Written by the company
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4.5
Excellent
526 reviews
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Great service
On time, early actually, bags delivered in plastic since it was raining.
August 9, 2024
Convenient VIP service!
So nice to have the duffle bags picked up right from the house! No box needed like when we dropped them at the carrier!
August 10, 2024
Reliable and fast. Everything expected happened either as…
Everything expected happened either as expected or faster.
August 10, 2024
Job well done
Friendly staff, reliable and efficient. 2 thumbs up and will use Ship Camps again.
August 9, 2024
bag delivered quickly in good condition
August 9, 2024
Shipped from NJ to Maine
We used Ship Camps to ship four large duffel bags to and from camp. Delivery truck arrived on time and bags were delivered to camp on the day we had prearranged. They also arrived back from camp within two days. Fast service and all went well!
August 9, 2024
Reliable service, made getting ready for camp easy.
August 7, 2024
Stress Free Camp Luggage Shipping!
To send your kid across the country for camp for the summer is stressful enough…… to find ship camps was a Godsend. From the moment I spoke to customer service I felt at ease. They explained (thoroughly) then sent the shipping labels for my son’s two huge steamers trunks. Two days later I dragged the bags out to the porch and within 2 hours, the courier picked them up and delivered them to my child’s camp cabin. Voila! All my son had to carry on the plane was a backpack with his electronics for entertainment. After my son’s time at summer camp was finished, he packed up and ship camps picked up his bags and returned them to me in two days. Nothing damaged. Easy and stress free! I cannot recommend ship camps enough! Thank you Ship Camps! See ya next year!!!!
Lori Goldsmith, REALTOR®
Luxury Estate Sales
Beverly Hills, California
August 7, 2024
Duffel bags arrived on time and we…
Duffel bags arrived on time and we returned in a timely manner.
August 4, 2024
Fantastic!!
Super easy to navigate, great pricing, and bags arrived before the estimated date.
August 3, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The customer service is great, but a bag got ruined.
The customer service is great. It’s a super easy way to get bags too and from camp. However, this time one of our son’s bags arrived with giant rips and holes. It will need to be replaced.
August 4, 2024
Reply from Ship Camps
Hello Emily,
Thank you for your review!
We're so sorry for the damage your son's bag incurred during transit. Our team does not see that you reached out to us directly about this issue, so a member of our claims team will be in touch to provide assistance.
If you have any questions or would like to discuss your order in further detail, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!
Our trunk was destroyed
Our trunk was destroyed. This was the worst experience. It was a brand-new $400 trunk. We are terribly disappointed. It looks like soneone took a sledgehammer to it.
August 2, 2024
Reply from Ship Camps
Hello Robin,
Thank you for your review!
We’re very sorry to hear about the damage to your trunk. It appears that you haven’t yet contacted Ship Camps directly, so a member of our team will be reaching out to assist you with our claims process. Our claims team is eager to help resolve this issue for you.
If you have any questions or would like to discuss your shipment in further depth, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Very efficient
Very efficient, will use again next year. Were able to accommodate a request to send duffel bag to a different .
August 2, 2024
Very good customer sevice
July 30, 2024
Great service
July 29, 2024
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