First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... See more
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Review summary
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First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... See more
In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we... See more
Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions pr... See more
Company details
Written by the company
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Written by the company
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4.5
Excellent
526 reviews
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Amazing company and excellent customer service…
Amazing company and excellent customer service! We mixed up our shipping labels and were immediately contacted by support professional to straighten out our delivery. Highly recommend ShipCamps!
August 13, 2024
The service is great
The service is great! I was disappointed to see the price go up so much since last summer.
August 13, 2024
Seamless
Seamless experience. Delivered and returned on time. Easy instructions. We will use ship camps next summer!
August 13, 2024
The bag came 4 days earlier than…
The bag came 4 days earlier than promised and it was very easy to schedule.
August 13, 2024
Efficient and timely service
Ship Camps provided a very reliable and efficient service. Bags made it back from camp within 2 days (from NY to FL). Customer service was very helpful. Very pleased and will use again.
August 12, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Far too expensive
August 12, 2024
Reply from Ship Camps
Hello Kayla,
Thank you for your feedback.
We understand that pricing is an important consideration, and we're always striving to provide value for our customers. We appreciate your input and will take it into account as we continue to improve our services.
If you have any specific concerns or questions, please feel free to reach out by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. We're here to help!
Excellent Seamless and efficient…
Excellent Seamless and efficient experience on both end. Will utilize again.
August 8, 2024
Great Experience with Ship Camps
We loved using ship camps! Camp duffels arrived quickly and the whole process was easy and great!
August 11, 2024
Professional timely and very impressed…
Professional timely and very impressed w the service. Also nicely priced Def use again for my children summer camp
August 11, 2024
Totally seamless
Totally seamless. Filled out a form and my daughter's bag showed up. A day early :)
August 11, 2024
I am the assistant principal at an…
I am the assistant principal at an elementary school and we facilitate scholarships for children to go away to camp. After the previous shipping company went under last summer, working with Ship Camps was a new experience and they did not disappoint. The organization and constant communication were excellent. Even the return shipping happened sooner than expected. The whole process was orderly and professional. We couldn’t have asked for better!
August 11, 2024
Quick shipping time
Quick shipping time, good communication, no damage to camp trunks or contents.
August 11, 2024
Fed Ex marketing firm
This Company is an intermediary between the customer and Fed Ex. They take a fee for sourcing customers for Fed Ex. What am I missing?
August 8, 2024
Reply from Ship Camps
Hello David,
Thank you for your review!
FedEx is our preferred carrier and we work with them to handle logistics. Due to our partnership and the volume of items we ship, we can offer savings to our customers compared to going to the carrier directly. Ship Camps also provides a complimentary $500 insurance value on each shipment, with additional coverage available for purchase, and top-tier customer support by phone, text, and email.
If you have any questions, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!
I appreciated the notifications about…
I appreciated the notifications about the trunk label shipments and trunk delivery status.
August 11, 2024
Reply from Ship Camps
Hello ML,
Thank you for sharing your experience.
We're sorry that the pricing didn't meet your expectations. We’re always striving to balance convenience and affordability to offer the best value, and we appreciate your feedback.
If you have any questions or need assistance, please don't hesitate to reach out to our team at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Good customer service
Good customer service
When fed ex didn’t show up and we had to bring bags to our office locally they gave some credit to make it right. Feels a bit overpriced for what it is overall, but our bags got there and back.
August 10, 2024
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