ShipGo delivered my clubs back home from a recent golf trip. I thought the service was very good. I had support from the start of the process, all necessary paperwork was provided and my clubs arriv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to our complimentary luggage insurance, you can have the peace of mind that your luggage, golf clubs, skis, snowboard, bikes and other sporting equipment will arrive safely. We take care of the hard work so you can get back to what’s important, your journey.
ShipGo
Written by the company

- We Are Committed To Our Customers!
- It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your luggage is picked up until the time your luggage is delivered.
- We Ship More Than Just Luggage.
- Need to ship your golf clubs, skis, snowboard, bike, trunks, boxes, or other sporting equipment too? Not a problem, ShipGo will pick your bags up from the comfort of your home, business, resort, hotel, country club, ski lodge, and cruise port and deliver them straight to your destination. For a quote, visit www.shipgo.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (800) 710-0826
- customersupport@shipgo.com
- shipgo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth luggage shipping experience…
My luggage was picked up and delivered as scheduled. The ordering process is easy to use.
I would recommend this service for international shipping.
Although the process was considerably more intense and involved than we expected, we shipped our box from Florida to Barcelona and it arrived safely and on time! The help we received throughout the process was professional and courteous. I would recommend this company.
My luggage was picked up and delivered…
My luggage was picked up and delivered on time. Very easy to book and good customer service when calling.
fast and easy
The Best Customer Service!
Loved the convenience of door to door service. It is so much easier then going to postal service - dragging your luggage and waiting in line. Tracking was simple and an on time delivery. Will use again. Great service!
I have been using ship go for the last…
I have been using ship go for the last 4 years and they have never disappointed me. The items are picked up on time and delivered when they say they are promised by
The whole process was very smooth
The whole process was very smooth. The luggage got here two days earlier than expected.
1st Experience was Great!
1st Experience was Great!
I have found a new way to ship things for my business. The process was smooth and customer service, including at the UPS store, was awesome. Delivery was sooner than expected.
Great experience!
Great experience! Luggage arrived promptly. The detailed tracking was also a plus. I definitely recommend.
ShipGo is so easy to use and a value…
ShipGo is so easy to use and a value for the price and convenience.
Speedy service, but not cheap
Despite finding it a touch difficult connecting with a human to help eith some questions, the skis were delivered within 1 week which was awesome. Not cheap, but good.
Great instructions website
Great instructions website. Easy to understand process. Convenient drop off sítes and on time delivery with tracking along the way.
I was skeptical about using this…
I was skeptical about using this website but with it only costing 40 dollars I went ahead and paid. I booked my suitcase Sunday night to come from Corpus Christi to Laporte where it arrived by Tuesday afternoon with all my contents still packed. Much better than the 400 dollars FEDEX AND UPS wanted to charge!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








