Absolutely terrible experience! I have booked a pick up service for a document via Shiplemon, but the sender wasn't sent the label and they came to pick it up, they couldn't as there was no tra... See more
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See what reviewers are saying
I looked all over internet to find a way to send a parcel from Greece to Spain. Through this platform I sent it.. Tracking and information was available throughout the shipment and everything went exa... See more
Sent a suitcase from Portugal to Greece. Used DHL Expresss and it worked great, even arrived a couple of days earlier. They didn't pickup the suitcase at home in time, but that was a problem of how th... See more
It was my first time sending a package abroad. The process was much easier than I thought. The site is very well structured in order to guide the user. Also the emails after my order placement were... See more
Company details
Written by the company
Shiplemon is a shipping platform designed to make parcel shipping in Greece easy and fun. Designed for individuals as well as e-shop managers.
Contact info
Leondos 4, 16452, Athens, Greece
- +302108907000
- info@shiplemon.com
- shiplemon.com
4.0
Great
640 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely terrible experience!
Absolutely terrible experience!
I have booked a pick up service for a document via Shiplemon, but the sender wasn't sent the label and they came to pick it up, they couldn't as there was no tracking number etc.
I have contacted Shiplemon via chat as well as email, and got a reply only 1 week later. I absolutely could not reach anybody! I have in the meantime arranged another pick up service directly at a courier website and worked flawlessly.
Stay away at any cost. Customer service doesn't exist at this company and you will just lose your money.
May 5, 2026
Unprompted review
Never agin
Selected a pickup date. Nobody arrived. It was a holiday, which I wasn’t aware of. I had to ship the package for 3x the cost with another courrier. Every attempt to receive a refund for the last 6 weeks failed.
March 26, 2026
Unprompted review
Unfortunately the experience was bad…
Unfortunately the experience was bad from the beginning!
There was a delay in making my shipping label, miscommunication from the people with the shipper and lastly a lost parcel
The shipping company communicated only with shiplemon wh didn't bother letting me know on what would happen to my parcel.
Do not recommend
November 20, 2025
Unprompted review
Why send a parcel abroad with shiplemon
consistence with scheduling from pick-up to delivery. Tracking report excellent. Very good price for quality service
May 10, 2024
Fast delivery and at the best price of…
Fast delivery and at the best price of the market.
May 8, 2024
A bit expensive but very quick
A bit expensive but very quick. The parcel was in one day in Netherlands. It was sent from Greece.
May 3, 2024
Reliable and fast service
They were more than happy to answer my questions and I sent a a big, fragile and heavy parcel from Greece to Czech Republic in less than ten working days for a competitive price. It arrived intact and the recipient was happy too. Will be a returning customer.
May 6, 2024
As usually your service was fast and…
As usually your service was fast and professional.and
April 30, 2024
Excellent
Excellent! Professional service and customer support. Everything was great. Thank you!
April 27, 2024
Excellent
Excellent, easy to use service. Have used it many times and never had any problems.
April 26, 2024
Reliable and responsible companie.
thank you very much.you are very fast, reliable and responsible companie.
April 26, 2024
excellent!!
April 17, 2024
Professionalism, helpfulness, speed
Τhe shipment of my parcel was completed in the best way, from the moment of receipt to the delivery.
Communication with the company was easy and accurate whenever needed.
This is the second time I have used their services, I have recommended them to others and will use them again.
April 3, 2024
Everything on time and at reasonable price!!!
Everything on time and at reasonable price. Shiplemon has been the only way to transfer necessary goods to my son for the last 2 years. And I hope it will be if keeps operating like this !! KEEP DOING THE GOOD JOB !!!
March 28, 2024
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