Ship Sticks Reviews 49,387

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its convenience and ease of use, making the process of shipping golf clubs much simpler than traditional methods. Many highlight the timely and smooth delivery, with clubs often arriving on or even before schedule. The competitive pricing compared to airline fees and the excellent customer service also contribute to a highly positive user experience. However, some customers noted issues with the condition of their product upon arrival, mentioning damaged boxes, footprints on packaging, or even broken clubs. A few people also felt that the automatic insurance addition was an unnecessary extra cost.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers highlight the convenience and efficiency of... See more

Service

People report positive experiences with service, consistently praising its dependability and efficiency. Many... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and convenience.... See more

Product

Customers had ambiguous experiences with product. Many reviewers praised the service, noting that their clubs... See more

Price

Customers consistently note positive experiences with price, finding it reasonable and competitive compared... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent discussion to set up the shipping — very informative and fair — even reviewing some discounting. And when u made a small change in my clubs’ return location Shop Sticks was totally acco... See more

Rated 5 out of 5 stars

Our first time using Ship Sticks and would do it again. We dropped off at a FedEx location which worked well because they had the needed see through label tags and ours were not large enough for t... See more

Rated 5 out of 5 stars

I had 2 sets of golf clubs shipped to me this year. The first shipment arrived the same day I did in the Villages of Florida. The second shipment arrived the day after I returned home. Both sets... See more

Rated 5 out of 5 stars

The ship sticks process couldn’t be simpler and more convenient. We travel with multiple golfers so transporting luggage plus golf bags to and from the airport is always a challenge. Ship sticks el... See more


Company details

  1. Shipping Company
  2. Travel Agency

Written by the company

At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.

Ship Sticks

Written by the company

We Are Committed To Our Customers!
It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your clubs are picked up until the time your clubs are delivered.
We Ship More Than Just Golf Clubs.
Need to ship your luggage too? Not a problem, Ship Sticks is able to pickup and deliver your luggage to any destination. For a quote, visit www.shipsticks.com today!

Our Hours

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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Rated 5 out of 5 stars

Golf Bag Shipment to Florida

I had 2 sets of golf clubs shipped to me this year. The first shipment arrived the same day I did in the Villages of Florida.
The second shipment arrived the day after I returned home.
Both sets arrived in good condition and there were no problems whatsoever.
My only complaint was the automatic insurance of $2500 at an additional cost was automatically added to the fee. I should have picked up on that but I had to call back and say I only wanted the $1000 free insurance.
In addition when ShipSticks advertises a 20% discount that applies to only one set not both.

April 10, 2026
Rated 5 out of 5 stars

Clubs and suitcase arrived early and in…

Clubs and suitcase arrived early and in excellent condition, but a day apart. Notifications were spot on and perhaps you should consider letting customers know a few days before pickup,and again the day before in case they forget and have to prepare labels and their belongings more than a day in advance

April 10, 2026
Rated 4 out of 5 stars

I would’ve given Ship Sticks a five…

I would’ve given Ship Sticks a five star review, but there was one area of service that was not quite up to expectations. Before I booked my shipment I had a couple of questions that I submitted via email to their customer service department. I actually submitted the questions on two separate occasions, but never received an answer. I finally called and talked to one of the representatives who did answer my questions. Everything else about the experience was excellent. Our clubs arrived actually a day early and were delivered exactly as requested.

April 10, 2026
Rated 5 out of 5 stars

We were thrilled the first time we used…

We were thrilled the first time we used Ship Sticks, This trip you were a true God’s Send! Bad News, tripped and broke both bones below elbow while on vacation Good News, Was able to pack all of our clothes in golf bag (travel light) so had zero to carry through two airports and on airplane. Would never have made it without Ship Sticks

April 10, 2026

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