Shiptosail Reviews 

75
•
TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

What a terrific company to desl with totally understsndi g and they actually listen and care about theif customers. Im verg happy to recommend them.

Rated 1 out of 5 stars

Total Rip-Off! Do Not buy! False advertisement. They charged 80% more than the product's worth compared to other retailers. Then offer returns but good luck getting in touch with anyone. They haven't... See more

Rated 1 out of 5 stars

Bad customer service Received the order damaged not working Tried to contact customer support but no reply . Although I had cancelled right after my order request and they were supposed to repl... See more

Rated 1 out of 5 stars

Horrible company. False advertising and crappy products. You won’t get a refund either because no one answers the phone and their AI is stupid!


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2.0

Poor

TrustScore 2 out of 5

75 reviews

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No recent history of asking for reviews

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2.0

All reviews

(75)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It’s a scam

I ordered a Gnome advent calendar which cost me $79 dollars. Let’s just say what arrived was not what they advertised. It is cheap and nasty and all I got was three badly made gnomes and 22 small rubber Christmas things that look like something people put on their crocs. Don’t buy anything from them.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Just a bunch of scammers

Just a bunch of scammers. They’ll take your money they never give you the product. They give you a fake tracking number stay away don’t give them any money let’s put these scammers out of business.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Don't order from this scam website

Placed an order online, was charged. I have contacted them several times through email and through their website and there has been no response and I have not received my item, nor has there been any shipment confirmation. Scam.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam... no items received and no support

Placed an order at the beginning of July, I received the confirmation by email but nothing else. This store seems to be linked between multiple entities heyisail, shiptosail, flewsail and playfulhare) and you get no support or answers. Last time I order something on something else than Amazon. AVOID AVOID AVOID

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

First and last time I will buy through…

First and last time I will buy through this website. 2 items were both same size ordered but when received one doesn’t fit at all and the other one is very small. Return policy states if the problem with the items is the consumer error then the consumer is required to pay postage. The items are received. We’re not my problem. They were incorrect as far as size was concerned even though I ordered two of the same size. Would not recommend this website to anyone to make purchases. I have learnt my lesson never again.

June 6, 2024
Unprompted review
Rated 2 out of 5 stars

Ordered three items from this website

Ordered three items from this website. It took over two months, they charged almost as much in shipping as the items cost. Two of the three items came, and they are nothing like the picture. They are not the same color, shape nor make of the item in the picture. Would not order from them again nor suggest this site to anyone else.

February 26, 2024
Rated 1 out of 5 stars

Drain cover

I ordered an item, but it does not fit my tub. I requested a refund and I was told I would have to pay for the return postage and sending it back to China instead of California, where the item was shipped from. They offered me 30% refund and keeping an item I can't use. Do not order from this merchant

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

I have tried to contact you by email…

I have tried to contact you by email but it is impossible they just tell me that they do not have any order from me when I am sending the receipt that they charged me the money for the glasses and they never sent me anything please reply

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

They don't answer their email

When I first accessed the site I fully intended to buy the electric nail grinder. The site offered me a 10% discount in exchange for my email so I provided it. I was supposed to receive the discount code in an email, but it hadn't arrived after 6 hours. So I emailed to inquire how long it should take, and they never answered that email. So I'm not about to order anything from them.

November 28, 2023
Unprompted review

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