What a terrific company to desl with totally understsndi g and they actually listen and care about theif customers. Im verg happy to recommend them.
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Total Rip-Off! Do Not buy! False advertisement. They charged 80% more than the product's worth compared to other retailers. Then offer returns but good luck getting in touch with anyone. They haven't... See more
Bad customer service Received the order damaged not working Tried to contact customer support but no reply . Although I had cancelled right after my order request and they were supposed to repl... See more
Horrible company. False advertising and crappy products. You won’t get a refund either because no one answers the phone and their AI is stupid!
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order not received
I have e-mailed them no response, I click on the tracking # they provided , it when nowhere and I still don't have my electric fingernail clipper I order. If it not a scam then where is my order.
Shiptosail has been the solution I've…
Shiptosail has been the solution I've been looking for. Affordable clothing in styles right at my door. Easy to order from website with excellent coustomer service always there when you need them. I've just made Shiptosail my way to go when I want to look great.
Have bought from them twice
Have bought from them twice. Second time order was wrong on my end and they fixed it for me. Love the site to shop. Until next time thank you.
Delivery updates will definitely make…
Delivery updates will definitely make you nervous because it just shows received & in transit but it came at expected time and my boutique and client is happy.
I am 100% satisfied with my order and
I am 100% satisfied with my order and quick shipping! Great service and I will be ordering from them again.
After placing an order
After placing an order, I decided I wanted to change an item for a different one, customer service responded quickly and allowed me to do so with ease. I will be ordering again very soon! Thanks
I ordered a Universal Sink Drain…
I ordered a Universal Sink Drain Stopper for $9.99 on 07/15/2023 and I still haven't received it.
I've made some inquiries and there's no way to get shipping status.
Steer clear of this rip off vendor.
Ordered 2 pairs of medium size slacks
Ordered 2 pairs of medium size slacks. Received 2 small. Contacted to return many times with no reply. Very disappointed. Should have read reviews first.
TOTAL SCAM
The sizing of the clothing on ShiptoSail is incorrect. I ordered a bra and a pair of slacks. Neither item came close to fitting. I emailed customer service the day the package arrived. I emailed them 5 times after that. They will not respond. They post their return policy, which is a common policy for online businesses. Their fabrics are cheap and they will not respond to me. They post that I must have the items returned within 30 days of receipt. I have tried, in vain, to get a response and an address to send them to. I will file a complaint with Facebook, FTC and every online shopping site hoping to put these scammers out of business.
No customer Service
I think I would love the 3 pairs of pants I bought if I could only exchange them for the right size. Despite numerous attempts to contact the company for exchange instructions no one has ever responded to me. I’m stuck with $60 of clothes I can’t wear.
What a scam
What a scam! I ordered 4 pairs and they took FOREVER to arrive and are Nothing like the advertisement!
They are thin and cheep cotton. No stretch, see through very small for the size
But the kicker was being charged over $80 for express shipping I did NOT authorize!
Shipping from Romania which was not said in the advertisement either
No customer service!!
Total scam company
Total scam company. Their products are cheap junk. They send it to a third party seller who then reships it to the customer. He uses a fake shipping number and does not pay the shipping. When USPS delivers the package, you will get stuck paying the postage. We already got stuck paying it when we ordered. Then you’ll get screwed and charged again for shipping or you can refuse the package and then be out the money you paid for the order. Total Scam!
Chinese merchandise
Bought two pairs and neither work for distance...they suggested 400x for people over 70...wrong again! Returning to sender who is a third party dealer! These are coming from China and then reshipped to us! US mailing company has a USPS permit to re-mail these.
Ad suggests other use for glasses when they ONLY work for reading and are not optical adjusted for seniors!
Ordered a pair of glasses that were…
Ordered a pair of glasses that were supposed to help with nearsighted and farsightedness. Unfortunately, did not work at all. We had 5 different people try them to make sure we were not mistaken. They were ordered 11/28/22 and we received them 1/13/23. We tried to email them for a return, but unfortunately, they did not response.
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