Shiptosail Reviews 

75
•
TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

What a terrific company to desl with totally understsndi g and they actually listen and care about theif customers. Im verg happy to recommend them.

Rated 1 out of 5 stars

Total Rip-Off! Do Not buy! False advertisement. They charged 80% more than the product's worth compared to other retailers. Then offer returns but good luck getting in touch with anyone. They haven't... See more

Rated 1 out of 5 stars

Bad customer service Received the order damaged not working Tried to contact customer support but no reply . Although I had cancelled right after my order request and they were supposed to repl... See more

Rated 1 out of 5 stars

Horrible company. False advertising and crappy products. You won’t get a refund either because no one answers the phone and their AI is stupid!


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2.0

Poor

TrustScore 2 out of 5

75 reviews

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No recent history of asking for reviews

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2.0

All reviews

(75)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

order not received

I have e-mailed them no response, I click on the tracking # they provided , it when nowhere and I still don't have my electric fingernail clipper I order. If it not a scam then where is my order.

October 25, 2023
Unprompted review
Rated 3 out of 5 stars

Shiptosail has been the solution I've…

Shiptosail has been the solution I've been looking for. Affordable clothing in styles right at my door. Easy to order from website with excellent coustomer service always there when you need them. I've just made Shiptosail my way to go when I want to look great.

September 6, 2023
Unprompted review
Rated 3 out of 5 stars

After placing an order

After placing an order, I decided I wanted to change an item for a different one, customer service responded quickly and allowed me to do so with ease. I will be ordering again very soon! Thanks

August 28, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a Universal Sink Drain…

I ordered a Universal Sink Drain Stopper for $9.99 on 07/15/2023 and I still haven't received it.

I've made some inquiries and there's no way to get shipping status.

Steer clear of this rip off vendor.

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

The sizing of the clothing on ShiptoSail is incorrect. I ordered a bra and a pair of slacks. Neither item came close to fitting. I emailed customer service the day the package arrived. I emailed them 5 times after that. They will not respond. They post their return policy, which is a common policy for online businesses. Their fabrics are cheap and they will not respond to me. They post that I must have the items returned within 30 days of receipt. I have tried, in vain, to get a response and an address to send them to. I will file a complaint with Facebook, FTC and every online shopping site hoping to put these scammers out of business.

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

No customer Service

I think I would love the 3 pairs of pants I bought if I could only exchange them for the right size. Despite numerous attempts to contact the company for exchange instructions no one has ever responded to me. I’m stuck with $60 of clothes I can’t wear.

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam! I ordered 4 pairs and they took FOREVER to arrive and are Nothing like the advertisement!
They are thin and cheep cotton. No stretch, see through very small for the size
But the kicker was being charged over $80 for express shipping I did NOT authorize!
Shipping from Romania which was not said in the advertisement either
No customer service!!

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam company

Total scam company. Their products are cheap junk. They send it to a third party seller who then reships it to the customer. He uses a fake shipping number and does not pay the shipping. When USPS delivers the package, you will get stuck paying the postage. We already got stuck paying it when we ordered. Then you’ll get screwed and charged again for shipping or you can refuse the package and then be out the money you paid for the order. Total Scam!

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

Chinese merchandise

Bought two pairs and neither work for distance...they suggested 400x for people over 70...wrong again! Returning to sender who is a third party dealer! These are coming from China and then reshipped to us! US mailing company has a USPS permit to re-mail these.
Ad suggests other use for glasses when they ONLY work for reading and are not optical adjusted for seniors!

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of glasses that were…

Ordered a pair of glasses that were supposed to help with nearsighted and farsightedness. Unfortunately, did not work at all. We had 5 different people try them to make sure we were not mistaken. They were ordered 11/28/22 and we received them 1/13/23. We tried to email them for a return, but unfortunately, they did not response.

January 13, 2023
Unprompted review

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