The Shirt Framing Service Reviews 

430
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This is the second time we've used this company to frame football shirts, and once again they've been absolutely brilliant. The service is reliable, professional, and the quality of the finished fra... See more

Rated 5 out of 5 stars

Great customer service, dealt with Shiani. Made it very clear what the process of framing was, and when requested, provided updates of how the process was going. The framing itself looks amazing and e... See more

Rated 5 out of 5 stars

Shirt Framing Service were very swift in replying to my needs. Never got anything wrong despite such details with all of the framing colours. Quick and secure delivery service also. Very pleased and t... See more

Rated 5 out of 5 stars

Recently had two signed football shirts framed as a Christmas present for my son. Whole process was very professional and was kept fully informed of progress through to completion. Framed shirts looke... See more

Company details

  1. Picture Frame Shop
  2. Sports Memorabilia Store

Written by the company

We have worked tirelessly to ensure that our shirt framing service is the best value nationwide. We strive to provide great value, top quality customisable shirt, and memorabilia framing for the UK, Ireland and Europe.


Contact info

5.0

Excellent

TrustScore 5 out of 5

430 reviews

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5.0

All reviews

(430)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shirt framing

Got a signed football top framed, finished product looks brilliant! Really fast service and the customer service is fantastic.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Awsome Service as Always

As with my previous experiences with the Shirt Framing Company (this is my third shirt) the whole process was absolutely superb. Communication great, and delivery of the finished product was exactly as i expected.
Highly recommend this company to frame your shirts

June 28, 2024
Rated 5 out of 5 stars

Excellent Service

I'd have no hesitation in recommending the Shirt Framing Service. I've used them on several occasions and jack and the team have always been helpful and efficient. Excellent value for money.

July 4, 2024
Rated 5 out of 5 stars

Pleasure to work with

Have to say the service is superb. Website very clear and easy to use. Tesm are attentive and professional in withcommunication. It is speedy. Finished article is excellent.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

High quality product and service

High quality product and service. I would highly recommend. Been really responsive to any and all queries. I had a slight issue arise with an order of mine but they couldn't have been quicker and better to amend. Used them again since. Thanks!

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Clear website & great client contact

Clear website & great client contact. We needed a shirt framed in double quick time. Tom was incredibly responsive, kept in full communication and delivered
the shirt on time and to the right place. Great quality product, clear and honest pricing and real client service.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with what these guys done

Very happy with what these guys done, they framed a shirt for me and did a very impressive job at a great price.
Quick turnaround for my sons 30th birthday.
Happy to recommend to all.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

I want to give recognition to the shirt framing company for their excellent service and cooperation in putting together an amazing end product for your framed shirts in the Shard office! We are so pleased with the result and a big thanks to Tom :)

May 8, 2024
Rated 5 out of 5 stars

The customer service & final product par excellent

I would like to thank The Shirt Framing Service Ltd team it has been an all round wonderful experience working with them. I can't fault the the final product or their customer service. My partner loved loved his gift. Quality made frame and display. They made the display better than what i even expected. Communication was great. Their WhatsApp number makes communication so easy. When I faced challenges with shipment, they saved the day. My heroes. I could never thank them enough for going above and beyond for me. I would definitely use them again and yes, I would recommend their services.

May 8, 2024
Rated 1 out of 5 stars

AVOID AVOID AT ALL COST UNLESS YOU WANT…

AVOID AVOID AT ALL COST UNLESS YOU WANT RUINED KIT
absolutely horrified with this experience with the company! they have ruined a sentimental top for my late son that is irreplaceable. They did give a refund for the frame but the top itself is ruined. No apology from the company for their mistake! I would avoid if you don’t want your items being ruined.
They was trying to blame the manufacturers for the printing yet when the top was sent it was in perfect condition. to top this, the customer service is shocking. You can never get hold of anyone to sort out issues.
Would not recommend this company.

May 15, 2024
Unprompted review
The Shirt Framing Service logo

Reply from The Shirt Framing Service

Unfortunately it took us a little longer than usual for us to find a solution so that we could fit this kit into the layout the customer desired. We understood this may have been frustrating for the customer, especially due to the sensitivity of the item and apologised for this directly to the customer over the phone. As well as this, as a gesture of goodwill we issued a full refund to the customer, provided the full framing service for free and covered the cost of delivering the frame back to the customer. We sent a number of photos of the framed kit which were approved by the customer before it was sent out.

When the customer received the framed kit they expressed their dissatisfaction with a crack in the printed lettering of the shirt. It was explained to the customer that during the framing process shirts are stretched slightly over an insert in order to ensure they sit cleanly within the frame. It is common for shirts to have small imperfections within their printing such as cracks within the lettering which may become more visible when put on the insert in the same way as they would when worn. Liability for this remains with the manufacturers or individual printers of the shirt itself. Any issues with the printing of the shirt can only be addressed by the printers of the shirt themselves so we could only recommend that the customer contact the shirt printer.
All enquiries made to us by the customer were promptly answered within working hours via phone calls and whatsapp messages.

As a company we are saddened by this outcome as we had spent many hours trying to get the kit right for the customer.

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end. Their WhatsApp service is excellent and reassured me that my shirt had arrived. They sent me photos of the framed shirt before shipping and it arrived packed extremely well

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Top Quality Shirt framing

I have had a couple shirts framed with them and it’s top quality from start to finish, always checking in throughout the process to make sure you are happy with how it’s going

May 13, 2024
Unprompted review

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