Following an episode of plantar fasciitis I ordered these insoles on the recommendation of my daughter who had also purchased the insoles in the past. I have found the insoles to be comfortable in all... See more
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WOW... The level of service from this company is beyond fantastic, its rare you come across online retailers that are this good, even gives John Lewis a run for their money. The contact centre are sup... See more
My heel on my right foot was very sore, due to planter fasiaitiis, since using my insoles and sock it is much better. I will definitely be buying more for other shoes.
I bought two different products. A clear insole and the pro-heel. The pro heel - came as a pair - are absolutely fantastic. Exactly what I needed. Thinking about getting another pair for my other... See more
Company details
Written by the company
Here at Shoe Insoles, we've made it our mission to help you to find the right shoe insoles to improve comfort and alleviate pain. You can shop our insoles by condition, material, and even shoe type, ensuring you can easily find the support for your needs.
Shoe Insoles
Written by the company
- Free Delivery Available
- We offer free UK delivery on ALL orders over £40. This way, you can buy in bulk and ensure you always have the right insoles for your footwear, no matter the season or occasion.
- Specialists In Shoe Insoles
- There are hundreds of shoe insoles that offer solutions to just as many different foot problems. At ShoeInsoles.co.uk, our product expects have put together a range of top picks and guides to help you find the right inserts for your needs.
- Extensive Range of Insoles
- We have products for every foot condition, from ankle pain to plantar fasciitis and everything in between. We're proud to offer foot supports from a wide selection of reputable brands, with insoles available for virtually any boot or shoe type.
- Safe Shopping with Shoe Insoles
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders over £40.
Free Delivery Available
Free UK delivery on all orders over £40
We offer free UK delivery on ALL orders over £40. This way, you can buy in bulk and ensure you always have the right insoles for your footwear, no matter the season or occasion.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1102
- helpdesk@shoeinsoles.co.uk
- shoeinsoles.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have flat feet
I have flat feet
They are the only insoles that are comfortable
Thankyou
August 3, 2026
Superfeet
I have been using Superfeet insoles for about twenty years but the best price in the UK is from Shoe Insoles. Great price and great service.
July 29, 2026
Very easy to order
Very easy to order, good description of product and delivery was made before stated time.
August 3, 2026
I was sceptical about the met pad…
I was sceptical about the met pad inserts, these having been suggested by my physio...
...but they work!
I've bought five more.
August 3, 2026
The insoles are very comfortable
The insoles are very comfortable and make walking much more enjoyable.
July 9, 2026
WOW...amazing
WOW... The level of service from this company is beyond fantastic, its rare you come across online retailers that are this good, even gives John Lewis a run for their money. The contact centre are super helpful, great for recommending products and helping choose products suited to my needs and the ordering process is so easy and the delivery is fast. What more could you want.
August 17, 2026
Unprompted review
Used then again without issues.
Have been purchasing insoles for a number of years and Shoe Insoles have always delivered as per scheduled. Also insoles are value for money.
August 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Shoe Insoles
Dear John,
Thank you for taking the time to leave your feedback.
I am sorry to hear that you have experienced an issue with the insoles curling and that you have been disappointed with your purchase.
We have contacted you directly to find out a little more about the issue so that we can look into this for you.
I hope we can get this resolved for you soon.
Kind regards,
Tylah
Hard to follow instructions when…
Hard to follow instructions when linking phone to computer
August 13, 2026
Reply from Shoe Insoles
Good afternoon,
Thank you for taking the time to leave your feedback.
We’re sorry to hear that the instructions weren’t as clear as they could have been. We appreciate you bringing this to our attention and will take your comments on board as we continue to improve our guidance.
We hope you’re otherwise happy with your purchase.
Kind regards,
The Shoe Insoles Team
Reply from Shoe Insoles
Good afternoon Charles,
Thank you for taking the time to leave your feedback.
I am sorry to hear that the sizing was not as expected and that you have been disappointed with your purchase.
If you still have the insoles and they are unsuitable, please get in touch with our Customer Care team at helpdesk@shoeinsoles.co.uk and we will be happy to provide you with the information needed to arrange a return.
Kind regards,
Tylah
Great insoles
I had these insoles around 8 years ago and they were amazing. When wearing them, I had no pain and my feet felt comfortable. I'm surprised they lasted so long. I needed to get a new pair but didn't know where to get them from, so I tried others. They did not work. Then I came across this website with the insoles. I'm so happy I found a trusted website that supplies them. Now I can start to feel comfortable when I walk again with no pain.
July 29, 2026
The insoles are great
The insoles are great. Comfortable for my shoes. I have been using them since received.
July 22, 2026
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