I had a good experience with Grace at Shoestobag. One way or another, an order for me was placed at Shoestobag, although I don't need any new shoes. Anyway, Grace realized a solution that pleased ever... See more
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See what reviewers are saying
Escalation team is in touch and helping to resolve the issue. Thanks to miss Anne for reaching out.
So far so good. I mistakenly filled in a application, thinking it was something I was buy with d after explaining my error I have been offered a full refund which I wait for in anticipation. Thank... See more
Good service, good experience, good customer support, Emily was very helpful thank you I am disappointed there was money taken from my account without my consent... sorry you're bad news!!!
They have a really good service and…
They have a really good service and always attend to their customers would highly recommend
October 3, 2024
Unprompted review
you took money from my bank account
you took money from my bank account , i didn't buy anything and worse .I didn't even know that you exist until I got a message from my bank saying you have taken money from my account. I am in South Africa I didn't even sign up on your website.
September 13, 2024
Unprompted review
Reply from Shoestobag
Dear Customer,
Your feedback is very important to us, and we are committed to resolving the issues you might have encountered. To help us provide a solution and improve our services, feel free to send me a message and provide us with the email address you used to subscribe to our website or a phone number where we can reach you. This will allow our team to locate your account and contact you directly to address your concerns. We appreciate your understanding and patience as we work to resolve your concerns.
Thank you in advance for the opportunity to make things right.
Best regards,
Kali - Escalation Team
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