I ordered a pair of Converse on 8th Dec and was charged £18 delivery. I received them promptly but realized l had ordered the canvas and not the leather ones. The return process is antiquated... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The boots were cheaply made with glue showing along the seems one zip would not go up when I put the boot on the other I couldn’t get it to go down. The refused to cancel my order now the refuse to gi... See more
I really really wanted a Carhartt corduroy jacket but all UK based websites were charging £180. I eventually decided to take the risk even though the website name looked iffy, the location looked iffy... See more
I was a little worried after looking at some reviews however I shouldnt have been. The trainers were shipped from EU however we're received super fast via DHL within 2 days from initial order. Their p... See more
Company details
Contact info
It was more than excellent
It was excellent, exactly was i wanted and as i have seen in the advertising, i really appreciate that and as well it was really nice wrapping
May 9, 2023
Unprompted review
Best pair of Palladiums 😍
It's my first time ordering from Shooos so I was a bit sceptical. My shoes were dispatched, delivered and arrived within a few days in UK. Very pleased with the service, because I received updates every step of the way. Overall I definitely recommend 💯
May 3, 2023
Unprompted review
Quick delivery got the product I wanted…
Quick delivery got the product I wanted in the correct size
April 21, 2023
Unprompted review
Good communication
Ordered a pair of trainers that unfortunately came with 2 diff sizes in the box. However the process to rectify was easy. I was able to return the items at no cost and the correct items were sent to me for free. Great trainers that were a present and they love them. Thanks!
April 25, 2023
Unprompted review
Timberland
From placing the order, communication was great, delivery was expensive, but they are in Europe, so to be expected. However the delivery came within 4 days and the boots are great
March 16, 2023
Unprompted review
The service was amazing
The service was amazing, and my Daughter was over the moon with the trainers that she couldn’t find ANYWHERE!!! Thank you so much for being AMAZING!!!
March 15, 2023
Unprompted review
I felt sure this was a dodgy website!
I really really wanted a Carhartt corduroy jacket but all UK based websites were charging £180. I eventually decided to take the risk even though the website name looked iffy, the location looked iffy and even the spelling on the confirmation e-mail wasn’t great. I felt sure I would make payment and never see my money again. Low and behold 4 days later the jacket ordered in the colour I really wanted (brandy) arrived as advertised. Appearances can sometime be deceiving, good service at a great price!
November 4, 2021
Unprompted review
wrong product, good customer service
Disappointingly I was sent the wrong product (the shoes they had advertised as vegan were actually leather). I freaked out a little as I had read some negative reviews abouth them, but as it turned out they were responsive, communicated well, processed the return quickly and gave me a full refund including delivery both ways. I would buy from them again.
September 14, 2021
Unprompted review
Speedy delivery & frequent updates
Impressed with the speedy delivery & great communication throughout the process. Received my trainers 2 days after I placed the order.
April 14, 2021
Unprompted review
Great shop!
At first i thought it was a scam shop -weird name, weird location even with a UK website. Turns out, totally Legit.
Great customer service, package tracking and my order arrived in a week.
Very happy
March 1, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.