I was given a first time customer discount code but it did not work. The company were responsive when I emailed them but I got given the same code over and over again and it continued to tell me it wa... See more
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Product chosen was bought over the W/e & shipped on Monday received on Wednesday. Supplement has worked on my recently diagnosed frozen shoulder taken against medical advice 1 tab 3 times a day. 90% i... See more
Company replied
The hydration salt is an Excellent product! I’m very impressed with this and love that it’s tasteless and not flavoured, it is also better value than other brands. I will be a return customer for sure... See more
I have ordered from this website on several occasions now. They are always very speedy in getting your orders delivered. I live in country NSW and find this particularly helpful....especially if I h... See more
Company replied
Company details
Written by the company
Starting as a gym and wellness facility in 2013, we’ve helped thousands of people break through their health, fitness and well-being concerns by transforming their lifestyles, one habit at a time. We believe that when it comes to our health, quality should not be compromised. Health really is true wealth. Through our Online Shop we only supply the highest grade of supplement and food that we feel comfortable personally taking, and providing to our own family – because we do.
Contact info
79 Queens Parade, 3038, Fitzroy North, Australia
- 0394868600
- info@5ew.com.au
- shop.5ew.com.au
Great range
Found the Thorne Prenatal that is sold out elsewhere on 5th Element Wellness. Was pleased to find a great range of other supplements too. Highly recommend.
December 3, 2023
Unprompted review
Excellent products and very quick…
Excellent products and very quick service.👏🏻👏🏻👏🏻
November 22, 2023
Unprompted review
So great this product.
Bought Bpc 157 for our son with coeliac gut issues, so far he isn’t complaining nearly as much as he was with reflux and gas pain.
Dose exactly as dr requested. Great product so glad I found 5th element to
Help us. Cheers Selina
November 1, 2023
Unprompted review
Reorder
I have ordered from this website on several occasions now. They are always very speedy in getting your orders delivered. I live in country NSW and find this particularly helpful....especially if I have left my ordering to the "last minute". The products are of great quality, although not cheap. I will continue to order for both myself and my sister.
October 11, 2023
Reply from 5th Element Wellness Online Shop
Hi Gayle,
So glad to hear that our delivery times are on point, especially when time isn't on your side. It's great to know we've been able to make things a bit easier for you in country NSW.
Quality is what we aim for, and sometimes the higher grade and specialty products do cost a bit more than what's available at the local, so we really appreciate that you and your sister keep coming back to 5EW to support your health journey
Thanks a heap for your loyalty and for the shout-out. We’re here whenever you need another fix of your faves!
Take care,
Reply from 5th Element Wellness Online Shop
Hey Patrick,
That's what we love to hear! Thanks for the review that our service and range have hit the mark for you. If there's ever anything you need or something you want to see in our lineup, just give us a shout. Here's to keeping that A+ streak going!
Great high quality supplements always…
Great high quality supplements always delivered really fast
October 11, 2023
Reply from 5th Element Wellness Online Shop
Hi Nicole,
Thrilled to see your thumbs-up for our supplements and speedy deliveries! Our orders team will be glad to hear it! Happy to keep powering your wellness journey!
I ordered the products I needed and…
I ordered the products I needed and received them earlier than the promised time frame.
October 17, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Kathryn,
Music to our ears! So glad we could get your products to you ahead of schedule. Enjoy your goodies, and remember, we're always here to stock you up whenever you need.
Great range. Delivery a bit slow.
Great range. Interesting products. The order was a little slow to process and receive though. Place order on Thursday about 3-4PM and received notice it was sent on Monday and maybe received Tuesday or Wednesday.
BTW- I ordered using the Express Post option. I’m also in Melbourne.
September 28, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Stef Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our range of products to your liking!
Regarding the delivery time, we understand how important it is to receive your orders promptly. We strive to process all orders swiftly, but it seems in this instance we fell short of our own expectations, and more importantly, yours. Whether you chose express or standard delivery, we'd love to investigate further to improve how we do things.
Could you please confirm which delivery option you selected? This information will help us to pinpoint where we can improve our services.
Thank you once again for your order, and for bringing this to our attention. We look forward to serving you more efficiently in the future.
Worries free online shopping
Worries free online shopping, fast delivery and good service.
September 11, 2023
Great to deal with
Great company to deal with. Online ordering is straight forward, communication is great and delivery is timely, which makes the whole process very stress free.
September 6, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi there,
Thanks for the wonderful feedback! It's great to hear you found our online ordering process straightforward and our communication great. Your positive experience with our timely delivery just made our day. Looking forward to your next order :)
Top quality products and supplements
Top quality products and supplements. Quick service. Friendly staff. A very happy customer 😊
September 1, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi L! Great to hear you're a very happy customer with our top-quality products and supplements. Your compliments on our quick service and friendly staff mean a lot to us. Thanks again!
I submitted the wrong address when I…
I submitted the wrong address when I was checking out and reached out to the team, they were so helpful and responded quickly!
Fast shipping and great product!
August 30, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Elysia,
Thank you for sharing your experience! We're thrilled we could assist you in sorting out the address issue promptly. Happy to hear you're enjoying fast shipping and our great products. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best :)
Like this company
Great products at reasonable prices. Service is great too. No issues and prompt delivery.
August 30, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hey Rachel!
Thanks for the kind words!Grateful to hear that you're happy with our great products, service and prompt delivery!! We aim to make every customer's experience hassle-free. Can't wait to serve you again soon!
satisfaction plus
Quality products and great service and prompt delivery. Thanks
August 12, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Marie,
Thank you for the glowing review! Great to hear you're satisfied with our quality products, great service, and prompt delivery. Looking forward to fulfilling your high-quality supplement needs again soon!
Highly recommended
Service is second to none!! Always very friendly & helpful, nothing is every a problem!!
Great work guys ))
August 10, 2023
Reply from 5th Element Wellness Online Shop
Thanks for the high recommendation and the shout-out to our friendly, helpful team! We're committed to providing high-level customer service along with high-quality supplements!! Your words mean the world to us. Can't wait to help with your order again soon
BCP157
Product chosen was bought over the W/e & shipped on Monday received on Wednesday. Supplement has worked on my recently diagnosed frozen shoulder taken against medical advice 1 tab 3 times a day. 90% improvement after 1 week I was able to confidently cancel my Cortisone injections.
August 19, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Adrian,
What an awesome result with the BCP157 supplement we hold! It's awesome to hear how it's had a positive impact on your recently diagnosed frozen shoulder. While we must state that we're not medical professionals, it's really great to hear that you've seen such significant improvement. Thanks for choosing us for your high-quality supplement needs. Can't wait to assist you with your next order!
Cheers
great experience and communication they…
great experience and communication they keep in touch constantly email every step , great price
August 9, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hello J! Thanks for sharing your great experience with our communication and pricing. We strive to keep our customers informed every step of the way while offering top-quality supplements at great prices. Thrilled to hear we're meeting the mark!
Easy shop
Easy site to navigate and plenty of product information.
Good communication and speedy delivery!
August 9, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Andrea,
Thanks for the kudos on the easy navigation and plentiful product info! We recently upgraded the shop to make your experience even better, so it's awesome to hear it's working. Also, super glad you appreciated the speedy delivery and communication. Can't wait to have you back!
Fast service
Fast service, I received my supplements within 2 days. Great online communication. Will definitely order again.
August 8, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Thanks Hope! So glad you're happy with the fast service and our online communication! We're thrilled to hear you'll be ordering again.
Happy customer …
I just happened upon 5th element wellness online an found a combination product I'd been looking for all over the world, so I ordered it, it arrived in no time and I am so so happy.
And I received the sweetest little note from the company.
I recommend 💯 💯 💯
Thankyou 😘
August 8, 2023
Unprompted review
Reply from 5th Element Wellness Online Shop
Hi Matilda, Thank you so much!! Your kind words have made our day! We are so glad that our online shop had everything you needed to build your specific supplement combo! Thanks for the triple 100% recommendation—seriously means the world to us!
Big thanks and we can't wait to pack your order again soon! 😊
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