shop.cookies.co Reviews 

134
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

When cookies first opened in Panama City, they offered decent prices and staff were very friendly. A few months later prices are up thc% is down and most importantly they don’t recognize pre orders... See more

Rated 1 out of 5 stars

Some joke store the worse out there needs to be shut down dont waist your time they promoting they ship to uk they dont. ive messaged them 4 times no reply come like a scam but can email telling me... See more

Company replied

Rated 5 out of 5 stars

I've been shopping with the Cookies brand for at least 8 years and have yet to be let down. All quality products, from the grinders, trays, silicone containers, the smell proof v2 bookbag, hats, I've... See more

Rated 1 out of 5 stars

They're going out of business so therefore they are resorting to delivering only half the items purchased, with no refund.


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2.0

Poor

TrustScore 2 out of 5

134 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(134)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

My main issue is the fact I was forced…

My main issue is the fact I was forced to pt three day shipping and the product still has yet to arrive it’s been over a week

January 21, 2022
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Reply from shop.cookies.co

We're sorry about this experience. Because of this feedback we are going to make shipping a bit easier on our store. Thank you for letting us know and we hope you'll try us again soon 👍

Rated 5 out of 5 stars

Process was quick

Process was quick. They had it ready to ship within 15 minutes. Setting a high standard for online shopping experience. Would 100% recommend.

January 14, 2022
Rated 3 out of 5 stars

So far I think the product is…satisfactory

So far I think the product is satisfactory. However , I didn’t like the fact that they gave me a product that was about to expire. So I really feel pressed to take them instead of actually enjoying it and taking my time in feeling it out.

January 13, 2022
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Reply from shop.cookies.co

Hey there T.L.,

Thank you for this feedback! We didn't mean to send you something so close to expiration. Please reach out to us via the chat widget on the website and we can help you take care of this! :)

- Cookies

Rated 1 out of 5 stars

It stated on the website when ordering…

It stated on the website when ordering there was o% thc.An when I received the package it says there THC in it.

January 7, 2022
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Reply from shop.cookies.co

Hey Raul! We're sorry about the confusion but Cookies CBD products contain 0% THC. We are required to put the rating on the package but the rating never exceeds 0.3% THC, which is the cutoff for something to be shippable in the United States.

All Cookies CBD products maintain 0.3% THC or less (i.e. "untraceable amounts" of THC).

Rated 5 out of 5 stars

3rd review and 3rd time being impressed…

3rd review and 3rd time being impressed by the quality and service! Now waiting on my Delta 8 products and will be sure to leave another stellar review. Keep the product and quality coming and you have a life long customer in me!

Take care

January 3, 2022

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