Humlegårdens Ekolager Reviews 

10,963
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They have a very good customer service. The company offrered a compensation right after I informed them they had sent the wrong item. I will definteley return as a customer.

Rated 5 out of 5 stars

This is my favorite place for beer equipment purchasing, you can find all the things you might need and the quality is guaranteed.

Rated 5 out of 5 stars

SO happy with their service.good prices on the website and the fastest deiivery. I got the order the day after and that might explains the high price on delivery.

Rated 5 out of 5 stars

Part of my order was missing and they fixed it as soon as I notified them.

Company details

  1. Brewing Supply Store
  2. also in
  3. Brewery
  4. Hobby Store
  5. Wine Store

Written by the company

Företaget som sedan 1992 erbjuder råvaror, utrustning, litteratur och kunskap om ölbryggning, vin, cider och kafferostning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.6

All reviews

(10,963)

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Rated 5 out of 5 stars

Even though there was an address error

Even though there was an address error, i was able to get my order held at the post office so i could sign for it, the hops are awesome quality and now they are in my next beer recipe that i will be brewing!
I look forward to ordering again this spring some of your other varieties also! have a great day! sincerely, Michael

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Already brewed my APA, no problems.

Very good choice, everything what I need for my home brewing hobby.
Fast delivery, according to the order. Excellent and sustainable packed shipment box (no empty space delivery).
What I really like - short specification labeled to the each package with malt or hops.
Already brewed my APA, no problems with mashing and filtration.
waiting for fermentation results....

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fast international delivery

Fast international delivery. They always reply swiftly whenever I ask information about products via email. Good selection as well. Top notch.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very easy transaction and speedy delivery. The transaction was really smooth, easier than dealing with many British companies. The equipment was as described, after sales contact was superb. Very professional and will deal with you again. 5 star recommendation

November 21, 2018
Unprompted review
Rated 4 out of 5 stars

The packing was way too big for the…

The packing was way too big for the item sent, which was a waste of materials and more expensive shipping. Also the device needed a measuring tube to be able to use. Otherwise all is good.

November 13, 2018
Unprompted review
Rated 4 out of 5 stars

Good service and delivery time

Good service and delivery time. Only negative thing is that tracking information was missing.

October 24, 2018
Unprompted review
Humlegårdens Ekolager logo

Reply from Humlegårdens Ekolager

Hi!

It was unfortunate that you did not receive your tracking information. Sometimes the email can get stuck in spam filters or junk folders because it is sent directly from our shipping system. I'm happy you are pleased with our service.

Best regards,
Maja

Rated 5 out of 5 stars

Satisfied with my first purchase

This was my first purchase from this site. Everything went quite smooth, and I received the items I ordered in very reasonable time. The delivery price itself is a bit high, especially as I chose DHL to make sure there is package tracking available. I don't think ordering larger things would work for my location (regarding the price), but for a few yeast packages it was quite ok.
Will probably order again in the future.

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

Plenty of Homebrew products

Not only did they combine all my orders into one for pickup, they walked me through some new products before I finished my purchase.

Good service.

September 7, 2018
Unprompted review
Rated 1 out of 5 stars

We placed an order last Thursday Still…

We placed an order last Thursday Still have only received half.
Terrible service with DHL. Can only deliver 12-15 when everyone is working. Shipping is over priced and a hassle. I rang up ekolager and explained this so the changed address to my work. I get an SMS the next day that I have to ring DHL. So I spent 25 minutes waiting on the phone. And had to tell them myself when and where to deliver the remaining items.
When I place orders with other online businesses who use DHL I can choose the times that suit me. You need to look at your avtal as it is totally stupid to have home delivery 12 to 15 only when everyone is working. It's a hassle I don't need...
So I wasted 20 minutes ringing to ekolager and 30 minutes to DHL...lift your game!

August 31, 2018
Unprompted review
Rated 4 out of 5 stars

Everything went well

Everything went well. I received the package couple of hours before I got an email containing shipment tracking information that the package was being delivered. No tracking before receiving a call to arrange delivery to my house.

August 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent selection

Excellent selection, super fast delivery and great customer service. The best place to shopping for a homebrewer.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks - Prompt airmail delivery to UK at a very reasonable price. Hops good and fresh

August 4, 2018
Unprompted review

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