Motogb Shop Reviews 

242
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often mention that the ordering process is simple, and purchases arrive quickly and reliably. People also highlight the exceptional quality of items like jackets and boots, noting they match descriptions perfectly. Buyers frequently express appreciation for the helpful staff and clear communication throughout the transaction. Some reviewers were not happy with the sizing, noting that incorrect items or very small fits were delivered. Others experienced occasional manufacturing flaws or missing parts upon opening their packages. A few individuals felt that support could improve regarding communication and fulfillment issues.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, perfect fit, and fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the prompt arrivals and... See more

Quality

Clients share positive opinions on quality, frequently praising the comfortable fit, durable materials, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting competitive pricing,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast delivery times, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok, so the wrong size was sent but it came directly from RST so not Motogbs fault however, as soon as I contacted them they replied the same day and arranged for a return and got the correct size out... See more

Rated 5 out of 5 stars

A great motorcycle jacket for Winter riding. Warm and very well made. This item makes an excellent addition to my recently purchased SYM Orbit. Both the bike and jacket are from MotoGB. No complaints... See more

Company replied

Rated 5 out of 5 stars

The service from MotoGB is something that cannot ever be overstated. Quality of service was exceptional. If you need anything motorbike related. This should be your go to company. And they deliver... See more

Company replied

Rated 5 out of 5 stars

The delivery service from Motogb is excellent, from ordering to delivery took 4 days. The boots are really good quality, made by RST, nice touring boot and really comfortable. It’s the second item I’v... See more


Company details

  1. Motorcycle Shop
  2. also in
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store

Written by the company

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(242)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This product sounds great and looks…

This product sounds great and looks spectacular , however there is one slight problem for the newer model of the voge r125. The sensors that attach to the exhaust for the new voge include 2 of them where as on this downpipe system there is only one place for one of the sensors to go leading in one of them being loose , if you have a model from 2024 or earlier I would recommend , where as the 2025 model I’d suggest other options

September 8, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We appreciate the positive review, thanks Neo. Sorry to hear about the issues with the exhaust sensors.

Rated 5 out of 5 stars

Great company

Great company, Screen fairly priced, quick delivery, well packaged.

August 26, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We appreciate the positive review, thanks Kurt!

Rated 5 out of 5 stars

Excellent product at half the price of…

Excellent product at half the price of any other company! Fits perfectly. I’m loving these engine protectors.
Fast delivery and a bargain.

August 10, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We appreciate the positive review, thank you!

Rated 5 out of 5 stars

Superb jacket fits like a girdle hides…

Superb jacket fits like a girdle hides the beer belly

Great quick service and well worth the money

Well done 👍

July 29, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hi Eddie, we're thrilled you've had a positive experience with us, thank you for the review!

Rated 5 out of 5 stars

Fast delivery of a great product

Fast delivery of a great product. Half the price of same item from other retailers. I half expected the item might be not as good but it was just as good as the others I'd seen. On top of that I phoned MotoGP today for technical advice on a different matter & they were very helpful with advice & were prepared to spend time. Well done

July 28, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hi Ken, we appreciate you taking the time to write a positive review! Thanks!

Rated 1 out of 5 stars

Shop didn't refund full amount when couldn't supply order.

12/5/25 ordered a Revit Sand 4 jacket online, paid £459.98 and received confirmation.
13/5/25 received email as now not available due to a system issue. Also offered a Sand 5 jacket in a different colour. Order cancelled.
14/5/25 received refund of £439.98.
21/5/25 I emailed to point out the £20 charge.
6/8/25 Despite repeated emails I am still waiting full refund.

May 12, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello David, we're sorry to hear you've had a negative experience with us.

Just to go over a few points, firstly, we apologise for the stock issue initially causing this problem, as you mentioned, we offered a replacement jacket. It appears after some investigation that you had not replied to our shop@motogb.co.uk email, rather emailed our accounts team in response. You may have accidentally replied to an email regarding the initial payment confirmation, which is automatically sent from the accounts team email address.

Our shop emails are checked throughout the day, every day, however our accounts team may not pick up on/notice an email meant for our shop team as they do not typically speak with customers.

We can confirm the refund error was just that, an error. We take full responsibility for this mistake with our system and have now processed the outstanding £20.00 refund.

Again, we apologise for this inconvenience and the time taken to have this resolved. We will be in touch via email for further information.

Rated 5 out of 5 stars

Motogb

Have always had excellent service
from Motogb,highly recommend.

August 4, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hi Ian, thanks for the positive review!

Rated 5 out of 5 stars

Great service from Motogb

Excellent service and also prompt delivery of my Richa waterproof and protective hoodie.

July 22, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hi Peter, we're happy to hear our service was suitable! Thanks for the review!

Rated 1 out of 5 stars

The bar ends didn’t fit the Italjet…

The bar ends didn’t fit the Italjet dragster . As advertised. The bolts that fix the end weights weren’t long enough. I had to source longer bolts to make them fit

August 2, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Daniel, we are sorry to hear there was an issue with your order. All our R&G stock is sourced directly from R&G to the customer, had we been made aware of the bolt issue, we would have certainly had the correct bolts sent out for next day delivery.

Rated 5 out of 5 stars

I'm delighted with the gloves and the…

I'm delighted with the gloves and the service. The gloves are high quality, well made and comfortable. The price was very good because of a manufacturing blemish which I can't even see!
Fast postage well packed.
Highly recommended.

July 28, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hi Steve, thanks for taking the time to leave us a positive review!

Rated 5 out of 5 stars

Speedo for Royal alloy

I ordered a Speedo for my Royal alloy, arrived next day, well packaged and half the price on other websites

July 4, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Rebecca, thank you for your positive review!

Rated 5 out of 5 stars

Not a company I had heard of before and…

Not a company I had heard of before and they had some unbelievable offers so was a bit hesitant to order but I’m so glad I did everything was perfect and arrived in 2 days will defo be back ordering g again

July 9, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Aaron, we appreciate your positive review!

Rated 3 out of 5 stars

Royal Alloy side flash

Unfortunately due to the heat. The inner adhesive strips have been affected. Not all the tines have stuck . Probably impossible to prise off. So I have some that are as should. And some that poke out off the side of scooter. Bit disappointed to say the least.

R.D.B.

July 12, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Russel, we are sorry to hear there has been an issue with your side flashes. If you would like to get in touch with us via email, shop@motogb.co.uk, we can get this resolved for you.

Rated 5 out of 5 stars

Total professionals in everything they…

Total professionals in everything they do. Always friendly. Always helpful and always a top 5 STAR service. I would not shop anywhere else for my Bike gear.

July 12, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Mark, we are happy to hear you have had a positive experience ordering with us.

Rated 5 out of 5 stars

Fantastic customer services

Fantastic customer services. Placed an order one evening for a shark helmet in the sale. An issue occurred which duplicated the order. By 9am the next day MotoGB had phoned me, corrected the multiple orders and as the sale item was not available, offered the new version at the sale price. Above and beyond customer services

June 18, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Dave, thank you for the kind review.

Rated 5 out of 5 stars

All good

All good, huge discount made it possible to buy a jacket even cheaper from UK ncluding import fees compared to buying in mainland Spain. Good job!

June 26, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Jansen, thank you for the positive review from Spain!

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