It's a great shop to supporting the homeless. I bought a jacket from them. It was well-packed and great quality just as described. I've decided to buy more from this shop.
Company replied
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See what reviewers are saying
I found this organization and shop through their partnership with Wayfair.co.uk and I'm so happy with my purchase! It's a gorgeous yellow gold velvet dress -- perfect condition and fit. Always looking... See more
Company replied
I ordered a fairly rare graphic novel which I'd been trying to buy for a while now. The packaging for the order was honestly better than a lot of comic collectors sites I've bought from before -... See more
Company replied
Goods as described, except that tbe bracelet has an unusual and very difficult fastener. If I had been made aware of this, I wouldn't have bought it. Shipped without any problems. Good update on whe... See more
Company replied
Company details
Written by the company
See it. Buy it. Fight it. Browse gifts, cards and second-hand clothes that help end housing injustice. If you do have any queries about our online store or any order that you've made, please contact us on OnlineShop@shelter.org.uk and we'll be more than happy to help.
Contact info
88, Old Street, EC1V 9HU, London, United Kingdom
- 03445151445
- OnlineShop@shelter.org.uk
- shop.shelter.org.uk
4.8
Excellent
358 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Shelter online shop
Thank you for the kind review and your Support of Shelter
Beautiful items available
I bought some really beautiful, as new items from this shop. Very pleased.
May 28, 2024
Reply from Shelter online shop
We're glad you're happy with your purchases. Thanks for the kind review and your support of Shelter
Reply from Shelter online shop
Thanks for the great review, and your support!
Wonderful mugs
May 30, 2024
Reply from Shelter online shop
Thank you for your support and this lovely review
Great service, excellent cause
Pleased to support Shelter and to find a rare and excellent copy of The Glasgow Islay Gaelic Choir's 1st Runrig tribute CD at a sensible price. Very quick delivery, and sent safely packaged.
May 29, 2024
Reply from Shelter online shop
We're glad that you're happy with the book and the process, and very grateful for your support. Thanks for taking the time to leave this great review!
Lovely 🥰 👗 dress
I was so happy with my dress and it was new as well when I was expecting a second hand dress 👗 and fits like a 🧤 glove. It took a while to come though but it was worth the wait. ☺️
May 30, 2024
Reply from Shelter online shop
Thank you for your support and the lovely review! We're glad that you're so happy with the dress.
Reply from Shelter online shop
Thank you for the great review, and the even better support!
Reply from Shelter online shop
Thank you for your support, and taking the time to leave this kind review
My purchase arrived well packed
My purchase arrived well packed, and sustainably, and very quickly.
May 28, 2024
Reply from Shelter online shop
Thank you for your kind review and support of Shelter
Reply from Shelter online shop
Thank you for the kind review and your support of Shelter
It was just the book I was looking for
It was just the book I was looking for, very reasonably priced, quick delivery time, no fuss. Love it!
May 27, 2024
Reply from Shelter online shop
We're glad you're so happy with the book, and hope you enjoy! Thank you for your support and taking the time to leave this review
Excellent book
Excellent book, delivered on time. However the original packing had been shredded in transit and poorly wrapped, presumably by the courier. Lucky that it arrived undamaged, might want consider chaging delivery method.
May 27, 2024
Reply from Shelter online shop
Thank you for your support of Shelter and leaving this review. I'm glad that the book arrived safely, and sorry to hear about the damage. I'll definitely feed this back to our team in charge of postage so that we can consider this moving forward.
Reply from Shelter online shop
Thank you for your continued support, and taking the time to leave this kind review!
More info was needed
Goods as described, except that tbe bracelet has an unusual and very difficult fastener. If I had been made aware of this, I wouldn't have bought it.
Shipped without any problems. Good update on when to expect delivery.
May 2, 2024
Reply from Shelter online shop
Thank you for your support and review. I'm sorry to hear that about the fastener, it definitely would have been helpful to know before purchasing. Please be assured that I'll feed this back to the Shelter shop who listed it so we can be conscious of this moving forward.
Great shop to support
Great shop to support homeless in the UK. I bought a pair of shoes and a new shirt and they arrived well packed.
April 29, 2024
Reply from Shelter online shop
Thank you for your support, and taking the time to leave this kind review.
Quick delivery of a beautiful (NWT)…
Quick delivery of a beautiful (NWT) accessory which was an excellent price Delighted with my purchase and especially because it helps a charity
May 7, 2024
Reply from Shelter online shop
Thank you for your kind review and your support of Shelter - we really appreciate it.
Lovely pre-loved overdress
Lovely pre-loved overdress, as described. Despatched promptly, great cause - what is not to like?
May 2, 2024
Reply from Shelter online shop
Thank you for your kind review and your support of Shelter!
Lovely quality dress and skirt
Lovely quality dress and skirt. Accurate sizing so a perfect fit. Fantastic customer service for the one item I did return. Thanks.
April 2, 2024
Reply from Shelter online shop
Thank you for the kind review and your support of Shelter, we really appreciate it.
Reply from Shelter online shop
Thanks for your support of Shelter, and the kind review
Reply from Shelter online shop
Thank you for the kind review and your support
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