It's a great shop to supporting the homeless. I bought a jacket from them. It was well-packed and great quality just as described. I've decided to buy more from this shop.
Company replied
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See what reviewers are saying
I found this organization and shop through their partnership with Wayfair.co.uk and I'm so happy with my purchase! It's a gorgeous yellow gold velvet dress -- perfect condition and fit. Always looking... See more
Company replied
I ordered a fairly rare graphic novel which I'd been trying to buy for a while now. The packaging for the order was honestly better than a lot of comic collectors sites I've bought from before -... See more
Company replied
Goods as described, except that tbe bracelet has an unusual and very difficult fastener. If I had been made aware of this, I wouldn't have bought it. Shipped without any problems. Good update on whe... See more
Company replied
Company details
Written by the company
See it. Buy it. Fight it. Browse gifts, cards and second-hand clothes that help end housing injustice. If you do have any queries about our online store or any order that you've made, please contact us on OnlineShop@shelter.org.uk and we'll be more than happy to help.
Contact info
88, Old Street, EC1V 9HU, London, United Kingdom
- 03445151445
- OnlineShop@shelter.org.uk
- shop.shelter.org.uk
4.8
Excellent
358 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Lovely Christmas cards
I found some really nice Christmas cards on your web site, they were easy to order and arrived promptly and in good packaging. At the same time I was able to make a donation easily. Thank you
October 25, 2023
Reply from Shelter online shop
We're glad that you're happy with the card, and thankful for your support. Thanks for the great review
Reply from Shelter online shop
Thanks for your review and support of Shelter
Reply from Shelter online shop
Thanks for your review and support of Shelter
Excellent delivery
October 2, 2023
Reply from Shelter online shop
Thank you for the kind review and support
Reply from Shelter online shop
Thanks for your support of Shelter and the great review
super quick and lovely cards to send…
super quick and lovely cards to send the gifts with.
October 2, 2023
Reply from Shelter online shop
Thanks for the great review and your support of Shelter
Prompt and a quality product.
September 30, 2023
Reply from Shelter online shop
Thanks for the great review and your support of Shelter
All items delivered
All items delivered. One small issue a glass necklace had slipped from its tissue in transit and one of its beads got broken.
October 2, 2023
Reply from Shelter online shop
Thanks for your kind review and support of Shelter. I'm very sorry about the issues the transit of your goods has caused. Please be assured I'll feed this back to the Shelter shop who packed the item so we can prevent this from happening again.
Beautiful cards!
September 29, 2023
Reply from Shelter online shop
Thank you for your review and support of Shelter
Very efficient
The whole transaction from ordering on line was simple and the items bought were delivered on time. What more can be expected.
October 2, 2023
Reply from Shelter online shop
Thanks for the kind review and your support of Shelter
Quality products at good prices.
Easy to order online, fast delivery, well packaged. Really good quality Christmas, and other gift, wrapping paper. Nice Christmas cards all at very reasonable prices. I would by again from Shelter, also a very worthwhile charity to support.
October 2, 2023
Reply from Shelter online shop
We're glad that you found the process a smooth one and that you're happy with the goods. Thank you for your kind review and support.
Handled with care and respect all…
Handled with care and respect all round. Thank you.
October 2, 2023
Reply from Shelter online shop
Thank you for your kind review and support of Shelter.
Amazing experience and an even better cause!
Great website with an easy to follow interface, with great products (in amazing condition might I add) which support a great cause! Shipping was prompt and I was kept up to date with the progress of my package all throughout. I will definitely be shopping here again!
September 19, 2023
Reply from Shelter online shop
Thank you for leaving such a fantastic review. We're pleased that you were happy with the whole process, and we're really thankful for your support.
Perfect!
Lovely, quality items, delivered quickly and for a great cause. Thank you.
September 25, 2023
Reply from Shelter online shop
We're glad you found the process worked well and are happy with your cards. Thank you for your support
Beautiful cards raising money for a…
Beautiful cards raising money for a wonderful cause
September 25, 2023
Reply from Shelter online shop
Thank you for the great review and your support of Shelter
Found some incredible pieces including…
Found some incredible pieces including vintage Missoni and a gorgeous Roksanda shirt. All delivered quickly and with a personal note plus the wonderful feeling of giving to a great charity 😊
September 22, 2023
Reply from Shelter online shop
Thank you for your support - we really appreciate it, and we're very happy you could find some great pieces as well!
Reply from Shelter online shop
Thanks for the great review and your support of Shelter
Darya mandala cushion
I love this cushion, such good quality and very quick delivery.
September 5, 2023
Reply from Shelter online shop
Thanks for your support and great review. We're glad that you were happy with the cushion and the process!
The items were all new and of superb…
The items were all new and of superb quality 👌
September 7, 2023
Reply from Shelter online shop
Thanks for your kind review and support of Shelter
I ordered a fairly rare graphic novel…
I ordered a fairly rare graphic novel which I'd been trying to buy for a while now.
The packaging for the order was honestly better than a lot of comic collectors sites I've bought from before - someone really took a lot of care over ensuring the book was protected for transit.
The price was extremely reasonable, too.
All this, and being able to donate to a charity that is very close to my heart as a former unhoused person.
Thank you, Shelter
September 6, 2023
Reply from Shelter online shop
Thank you for this very kind review! We're glad you're happy with your purchase and the packaging as well, and we're extremely thankful for the support to Shelter that your purchase provides.
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