While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Similar to others. Placed an order and then nothing. Have submitted 2 contact forms, one headed COMPLAINT and still no response. No telephone to call anyone. A terrible decision to use them.
I placed an order on 18/06 and still have not received it. I contacted customer service a week after placing my order, as all 4 items I purchased were in stock, so I wanted to check what was going on. I was told that there is increased demand currently and it might take a little longer than normal (there was nothing on the website to say this when I ordered), but that my order was currently in the Warehouse "in picking" so I should received a shipping notification by the end of that week. Their customer service agent Emilie Dunnett told me to contact her again if this wasn't received, which I did and I was sent the exact same email again, copied and pasted in the response. So who knows whether it's in picking or not. It shouldn't take a month to pick 4 items surely! I asked for this to be investigated (as she offered this), and this has been the last I've heard. I've emailed a number of times - there is no phone number to call - and all messages now are being ignored. Absolutely terrible service and I'll be contacting my bank this week to arrange a chargeback to get my money returned (I notice there's never a delay in them taking that!!)
I purchased 2 Southern Braves caps on the 18th August to date I have not received my purchase. I might add the money has cleared my account!
Margaret Leeder
I spent nearly £200 on TheHundred merchandise caps and shirts for the family ready for the new forthcoming tournament. Ordered on 31st March, still not received any communication from them with regards to a despatch date. Chased a couple of times, no response.
Very shoddy for a large and new venture!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
