Excellent experience with Vippe! 👍 My order arrived on time, the package was well prepared, and everything was exactly as expected. The prices are also very competitive. I highly recommend Vippe and... See more
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See what reviewers are saying
My latest order (a garden furniture set) had manufacturing defects. Customer service is very slow to reply to emails. They also sent the wrong return labels. Nearly a month later, the issue is still n... See more
Company replied
I’ve always been very happy with my purchases from Veepee. Great (big-name) brands at very attractive prices. Delivery times can sometimes be a bit long (Veepee waits until the sale has ended before d... See more
Company replied
I really like Veepee, it gives me access to brands and products that may have a bigger price tag and when you are new to a brand or product you may not want to spend full price. I have been buying at... See more
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Company details
Written by the company
Online shopping, popular fashion and lifestyle brands with big discounts, up to 70%. That's Veepee !
Contact info
Belgium
- shop.veepee.be
3.5
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product is simple and cheap made
The product is simple and cheap made. A little disappointing. The process went well.
December 20, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Guido,
Thank you for taking the time to share your experience.
I am sorry that the product did not quite meet your expectations; I can imagine that this is disappointing.
I am glad to hear that the ordering process went smoothly!
Could you please send me an email to feedback.nederland@veepee.com
with the subject line “Trustpilot,” along with your order number and any other details about your experience?
I am ready to help you and resolve this as quickly as possible.
Once again, my apologies for the inconvenience.
I greatly appreciate your patience and understanding and hope that I can improve your experience.
Kind regards,
Sophie
good experience.
I bought several times from Veepee. Prices and quality are good. The delivery does take on average 3 weeks, but they never promised faster delivery, so I can live with it.
Packaging is well done and secure.
All in all a good experience
December 8, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Daniel,
Thank you for sharing your experience and for your continued trust in us.
We’re glad to read you’re happy with the prices and quality.
We also appreciate your understanding regarding the delivery time.
Best regards,
Sophie
I found the website well-organized and…
I found the website well-organized and had a wide selection. Unfortunately, it wasn't clear that the handbag I bought wasn't made of genuine leather. It was quite expensive. So, as soon as I unpacked it, I could already tell it wasn't real leather. So I checked other websites to find out it was not genuine leather. It's a pity, because the design and finish are very nice. I kept it anyway, even though I wouldn't have bought it if it had been more clearly stated on the website. It also takes a long time for the product to be shipped to your home and for it to be visible on the carrier's website. That's unpleasant, because you often hear about things going wrong and then have a lot of trouble proving that you didn't receive the product.
December 22, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Noortje,
I’m sorry to hear that the description of your handbag wasn’t entirely clear.
Nevertheless, it’s good to read that you are still happy with the item you received!
The delivery time is always indicated in your shopping cart, so you know exactly when to expect your order.
Of course, you can also contact us anytime if you’d like us to check the status of your package for you.
Wishing you a great day!
Best regards,
Sophie
Veepee Services Relations overrated
Delivery of Re-turn package was wrong due to the bad postal code (mine is belgian, they sent in France).
After having told them they were wrong and gave the right postal code for reshipment, they sent it again in France without having amended my postal code. It was a gift for Chrtistmas.
4 stars would have been the rate (1 star lost for delivery leadtime) but this time it was a mess...
December 19, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Daniel, thank you for sharing your experience.
We sincerely apologize for the issues with the delivery of your Re-turn package and for the inconvenience caused, especially since it was meant as a Christmas gift.
We understand how frustrating it must have been that the postal code was not corrected and the package was sent to the wrong country.
We appreciate your feedback, as it helps us improve our processes to avoid similar mistakes in the future.
Thank you for your patience and understanding.
Please don't hesitate to contact us if you have any questions or feedback.
We love to help you.
We wish you happy holidays!
Kind regards,
The Veepee Team
Great brands for low prices, but patience needed for delivery
The wide brand and different categories that VeePee offers makes is interesting to check everyday what’s new on sale.
You need some patience after you ordered, but the waiting is worth.
December 18, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Dick, thank you for your 5-star review!
We’re glad to hear you enjoy browsing our wide range of brands and categories.
We appreciate your patience with the delivery, and we’re happy it’s been worth the wait!
Don't hesitate to contact us if you have questions or feedback.
We're glad to help you.
We wish you happy Holidays.
Sincerely,
The Veepee Team
Good service
Good service, reasonably fast shipping. Minor point: updates on shipping were slow/missing. No issues with product itself
December 16, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear,
Thank you for your feedback.
We are pleased to hear that you are satisfied with our service and the product itself.
We apologize for the slow or sometimes missing updates regarding the shipment.
We are continuously working on improvements so that you can stay better informed during the ordering process.
If you need help in the future or would like to provide additional feedback, we are always here to listen and support you.
You can easily reach us via the Help & Contact page on our website.
We hope to welcome you back soon and be of service to you again.
Kind regards,
Sophie
Very long delivery delays
Very long delivery delays! I use to order more frequently before but nowadays delivery terms are far too long!
December 16, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Nathalie,
Thank you for your feedback.
We are sorry to hear that the delivery times for your orders did not meet your expectations.
We appreciate your comments, as they help us improve our processes and customer satisfaction.
We understand that long delivery times can be frustrating.
Because we work with foreign warehouses, orders and returns can sometimes take longer.
We are continuously working to make this process as smooth and efficient as possible.
We apologize for the inconvenience.
We hope to offer you a faster and smoother experience in the future.
Kind regards,
Sophie
Reply from Shop Veepee Benelux
Dear Jos,
Thank you for your feedback!
We are pleased to read that you like our products, find the prices attractive, and appreciate the fast delivery.
It is always nice to read that our members are satisfied with their experience.
If you need help in the future or would like to provide additional feedback, we are always here to listen and support you.
You can easily reach us via the Help & Contact page on our website.
Your satisfaction is our top priority.
We hope to welcome you back soon and be of service to you again.
Kind regards,
Sophie
To long waiting delivery and sending costs
I used to love this app buy they put high proces to the sending costs so I don’t order so often like I did in the past.
December 10, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Maria,
Thank you for your review!
We’re sorry to read that you’re ordering less often because of the shipping costs, especially since you used to enjoy our app so much.
We understand that delivery fees play an important role in your decision to place an order and we’ll definitely take your feedback into account as we continue to improve our service.
If you have any questions about specific orders or charges, our customer service team will be happy to help.
Wishing you a great day!
Best regards,
Sophie
Reply from Shop Veepee Benelux
Hi Patrick,
Thank you for your feedback!
It's great to read the jacket and size are exactly what you expected.
We hope you enjoy wearing it and we would be happy to welcome you back for your next find.
Best regards,
Sophie
I order 3 boot from ISLAND MARK
I order 3 boot from ISLAND MARK, 3 different colours : i recive only one this mark and the 2nd was not the model i choose and the ather not the colour that i order.
I will not risk to return after i have read the experince of ather people.
December 17, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear,
Thank you for your review and we’re very sorry that you did not receive the boots you ordered.
This is of course not the service we aim to provide.
We understand your hesitation to return the pair(s) of boots, but we’re here to help.
Please contact us via the Help and Contact page with your order number so we can review your case and offer a suitable solution as soon as possible.
Know that you can always count on us. Sorry again for the negative experience!
Still wishing you a lovely day.
Kind regards,
Sophie
Logistics needs improvement. Pricing is ok
Information about shipping & delivery times is often non-exsistent. A set of Nike shoes took 3 weeks to ship!
Return process is slow too.
Pricing is sometimes great but then supply runs out very quickly. Other offers are not very attractive and can be found cheaper elsewhere
December 17, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Nils,
Thank you very much for your review and for sharing your shopping experience with us.
I’m really sorry to read that you had to wait so long for your Nike shoes!
With our sales model, delivery can indeed take around 1–3 weeks, depending on when the products arrive in our warehouse.
I understand that this can feel quite long.
We want to be as transparent as possible about this, which is why the expected delivery period is always shown in your shopping cart before you confirm your order.
If any additional delay occurs, please don’t hesitate to contact us so we can check your order and provide you with the right information.
Regarding returns, it can take up to 14 days for your parcel to arrive in our warehouse and for the refund to be processed.
We will keep you informed by email automatically about this.
We truly do our best to offer attractive prices and good deals, but it’s true that we cannot always be the very cheapest option online.
Sometimes popular items sell out quickly.
Your feedback helps us to keep improving both our service and our offers, and we really appreciate that you took the time to share it with us!
Don't hesitate to let us know if there is anything we can do for you to help you.
You are always welcome.
Kind regards,
Sophie
Good price quality ratio
I have been a customer for years since they changed the shipping fee I shop less. I found an alternative with similar prices much faster shipping.
I still order but nowhere near to what I used to.
December 17, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thank you for your honest feedback and for being a customer with us for so many years!
We’re sorry to read that the change in shipping fees and delivery times has made you shop with us less often.
Your comments are very valuable and will be shared with the relevant teams as we continue to review our pricing and services.
We hope we’ll still have the chance to welcome you from time to time on our website.
Enjoy shopping and have a nice day!
Best regards,
Sophie
worst online shopping experience ever
worst online shopping experience ever. ordered slippers but received cat food. while i returned it a week ago, not received the refund. not even a confirmation message about the process. will never shop from veepee again.
December 9, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello,
We’re truly sorry to read about your experience.
This is absolutely not the level of service we aim to provide, and we completely understand your frustration.
Receiving cat food instead of slippers is clearly the result of a warehouse mix-up, and we sincerely apologize for this error. We also regret that you haven’t yet received confirmation or visibility regarding your return and refund, as this uncertainty only adds to the inconvenience.
Once a return reaches our warehouse, it can take a short processing time before the refund is validated and confirmed by email.
That said, the lack of communication you describe is not acceptable, and we’d really like to look into this for you as a priority.
Could you please contact our customer service team via your Veepee account or private message via messenger to us with your order number?
We’ll personally follow up on your return and make sure your refund is completed as quickly as possible.
Again, our sincere apologies for this disappointing experience.
We hope to have the opportunity to resolve this properly and regain your trust.
Kind regards,
The Veepee Team
The order has not yet been fully delivered.
I ordered several items via VP. At the moment, I have only received some of them. A part of my order is still missing, and I have not received any email or notification about this. I am not very satisfied. I assumed everything would be delivered in one shipment, but this was not the case.
December 15, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello Nancy,
Thank you for your feedback.
I'm sorry to hear that your order has not been fully delivered yet and that you didn’t receive any notification.
I understand how disappointing this can be.
Please contact me directly via the Help & Contact section in your Veepee account, so I can check your order in detail and assist you as quickly as possible.
Have a wonderful day!
Best regards,
Sophie
I am always very satisfied with the items I receive
Ik ben steeds zeer tevreden over de artikelen die ik ontvang. De kwaliteit is telkens in orde en alles wordt correct geleverd zoals beschreven. Het enige minpuntje dat ik wil meegeven, zijn de lange wachttijden vóór de pakjes effectief worden ingepakt en verzonden. Deze wachttijden worden wel duidelijk en correct vermeld, maar persoonlijk zou een iets snellere verzending toch een meerwaarde zijn.
Voor de rest absoluut tevreden over de producten.
I am always very satisfied with the items I receive. The quality is consistently good and everything arrives exactly as described. The only remark I would like to make is about the rather long waiting times before orders are packed and shipped. Although these waiting times are clearly and correctly communicated, a faster shipping process would definitely be appreciated. Overall, I am very happy with the products.
December 15, 2025
Unprompted review
Reply from Shop Veepee Benelux
Beste Saskia,
Dank je wel voor deze uitgebreide en eerlijke feedback!
Fijn om te lezen dat je zo tevreden bent over de kwaliteit van de artikelen en de correcte levering.
We begrijpen zeker je opmerking over de wachttijden vóór verzending.
Zoals je zelf aangeeft, worden deze inderdaad duidelijk vermeld, maar we nemen je suggestie graag mee om onze service verder te verbeteren.
Bedankt om dit met ons te delen en voor je vertrouwen in Veepee. We hopen je ook in de toekomst nog vaak blij te mogen maken met mooie producten.
Met vriendelijke groet,
Sophie
Wrong delivery
Unfortunately Veepee delivered a wrong product that i didn't order at all. Hopefully i will recieve my correct product after all.
December 11, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Fiola,
I’m sorry to read that you received an incorrect item.
Of course, I’d be happy to look into a suitable solution together with you.
Could you please provide your order number and some additional information about the item you received via the Help & Contact page?
Thank you in advance!
Kind regards,
Sophie
The company sent regular emails about…
The company sent regular emails about the progress of the shipment. They provided a clear timeframe for when I would receive the product. It was delivered to my home within that timeframe.
Everything was clear.
December 11, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thank you so much for your positive review!
We’re happy to hear that our updates and delivery timeframe were clear and that your order arrived right on schedule.
Know that you can always reach out to me if you have any questions.
I wish you a very nice day.
Best regards,
Sophie
Veepee sells beautiful products at a…
Veepee sells beautiful products at a very good price. The items comes always on time
December 10, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Lila,
Thank you so much for your 5-star review!
We're delighted to hear that you enjoy our products and that they always arrive on time.
We truly appreciate your support and look forward to serving you again!
Have a nice day!
Kind regards,
The Veepee Team
Great Selection, Easy to Use — Delivery Time Is the Only Downside
I enjoy shopping on Veepee. They always offer a nice collection, with good brands and quality products. I often compare with other platforms, but Veepee usually has a better selection, and the website is easy to search and shop from.
The only downside is the delivery time — it can take quite long, sometimes so long that you lose interest in the purchase. I did receive an explanation from customer service, and they are quite responsive, but this is really something that should be improved. For an online service, faster delivery is essential.
Other than that, I am very satisfied with the overall shopping experience.
November 15, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear,
Thank you for your 4-star review and for sharing such detailed feedback!
We're glad to hear that you enjoy our selection, brands, and the ease of shopping on our website.
We truly appreciate your comments regarding delivery times and understand that faster delivery is important.
We are continuously working to improve this aspect.
Thank you also for recognizing our customer service team.
We look forward to providing you with an even better experience in the future!
Have a nice day!
The Veepee Team
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