Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... See more
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Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... See more
Company replied
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... See more
Company details
- Janitorial Equipment Supplier
- Cleaning Products Supplier
- Industrial Chemicals Wholesaler
- Industrial Vacuum Equipment Supplier
Written by the company
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Contact info
6, 18 Empress Rd , SO14 0JU, Southampton, United Kingdom
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4.2
Great
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service…
Excellent service,enquiring about Andrea skin kind toilet rolls,lady went to warehouse and sent me photo,they were the right ones,can't get anymore of them now.They said they would email me,if same stock come in.
August 18, 2022
Great, available stock.
Great! So I paid slightly over the odds, but was able to source a product out of stock elsewhere...very grateful for that ☺️
August 12, 2022
Good service
Good service, competitively priced product and order progress advice with delivery as advised.
August 11, 2022
Great fast service
August 8, 2022
Many thanks for your quick delivery and…
Many thanks for your quick delivery and very competitve price.
August 8, 2022
I ordered the mop head for a keg mop…
I ordered the mop head for a keg mop but when it did not fit I rang Wessex and a very helpful lady explained why and helped me to get the correct mop frame and handle which arrived very quickly Thank you
July 26, 2022
Excellent service throughout
Efficient and easy website and reasonable prices. Used excellent delivery company with polite and friendly driver. Many thanks,
July 21, 2022
Great service and quick delivery will…
Great service and quick delivery will definitely buy from there again
July 20, 2022
Prompt depatch for a good product
Thanks my 5l viricide deodorant was despatched promptly at a competitive price
July 18, 2022
Straight forward purchase
Straight forward purchase, kept me updated and delivered on time
July 8, 2022
Still not got my order and had no…
Still not got my order and had no update to say when I’m getting it
June 18, 2022
Reply from Wessex Cleaning Equipment and Janitorial Supplies
Hi Sharon,
We are very sorry for the delay in getting back to your review.
We have investigated your problem, and have been able to locate your order and communications with our Sales Team.
I can see that on the day you purchased the item, you were emailed by the team to inform of a 7-10 day delay with your order and if you were happy to wait or receive a full refund. Our Sales team subsequently responded to your email for an update first thing.
It seems the likely problem is that you are not receiving our emails with updates. Would you be able to email marketing@wessexcleaning.com, and we try to find the cause of this problem and put a remedy in place?
Once again, we are sorry for the delay in responding to your review.
Kind Regards,
MR
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