Had occasion to ring WPS Yesterday over a technical problem relating to a power steering rack. The lady on reception was excellent, found my customer details from over 3 years ago and proceeded to t... See more
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Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... See more
i tried to buy on e bay it had problems but dealing direct with the company was a first class experience, polite helpful could not do more for you. Don't bother buying a used product from a scrap y... See more
all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... See more
Company details
Information provided by various external sources
We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.
Contact info
Memorial Road, BS15 3JE, Avon
- 01179602906
- ENQUIRIES@WESTERNPOWERSTEERING.CO.UK
- shop.westernpowersteering.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 week
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Very good service following a bit of a…
Very good service following a bit of a problem with initial order. Also hard to get on the phone, seemingly very busy.
But once sorted out I had the part next day, and very happy with it.
March 24, 2026
Excellent Service
Easy to find and order the one I needed. Good communication when there was a delay and I received it as soon as it was available in a secure box with return label and instructions. Getting hold of them on the phone to book the return of my old part wasn't as easy, but an email seemed to work amd it was picked up on time. New reconditioned part works great. Definitely recommend.
March 16, 2026
When ordering on the website it only…
When ordering on the website it only states order dispatched within 72 hours, butthaysnot the case its 7 days.
Customer service is not the best and several calls and being told I will call you back.
March 24, 2026
prompt and helpful would use again
March 22, 2026
Great service
March 18, 2026
Good customer service
Easy online ordering service .
Professional and streamlined .
Delivery was later than expected however but that was down to the courier service not Western Power Steering .
March 14, 2026
Easy as
Easy to order arrived really quick and collection system was even better was no hassle process
March 7, 2026
Fab service
Fab service, bit of a mix up with email address (my fault) phoned western up and they sorted it there and then, very helpful and polite on the phone, rack arrived promptly with all the dangly bit it should have attached, mechanic fitted it said it worked straight away (electric rack) top service all round - very happy bunny and a damn sight cheaper than the £1300 ford were after for same part
March 9, 2026
PARTS ARE GREAT QUALITY BUT RECENT…
PARTS ARE GREAT QUALITY BUT RECENT ORDERS HAVE BEEN DELAYED BY UP TO A WEEK. MORE LIKELY AN ISSUE WITH COURIER AND NOT SUPPLIER.
March 2, 2026
Excellent service
Excellent service ! From our first phone call to discuss the the fault we had on our customers vehicle through to receiving the refurbished unit and the simplicity of the returns was faultless and simple, everything was provided.
March 7, 2026
The repair to my steering rack was…
The repair to my steering rack was carried out in the time frame suggested, my only complaint would be it was difficult to contact the workshop either by phone or email. The rack was fitted and has worked correctly up to date.
March 7, 2026
Communications was excellent
Communications was excellent, very fast response to any queries, price was very good with a very fast delivery. Would very highly recommend.
March 7, 2026
HAD MY STEERING RACK REFURBISHED
Had my steering rack refurbished.
Very good.
Contact with this company was great.
It did take longer than expected.
But over all Very pleased.
Would highly recommend.
February 10, 2026
Buying reconditioned part
Getting part time wise was good but communication s with the company was very poor couldn’t get through on phone and when I did try to leave a message inbox was full
March 7, 2026
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