Had occasion to ring WPS Yesterday over a technical problem relating to a power steering rack. The lady on reception was excellent, found my customer details from over 3 years ago and proceeded to t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... See more
i tried to buy on e bay it had problems but dealing direct with the company was a first class experience, polite helpful could not do more for you. Don't bother buying a used product from a scrap y... See more
all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... See more
Company details
Information provided by various external sources
We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.
Contact info
Memorial Road, BS15 3JE, Avon
- 01179602906
- ENQUIRIES@WESTERNPOWERSTEERING.CO.UK
- shop.westernpowersteering.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received refurbished steering rack for…Jaguar XF
Received refurbished steering rack for my Jaguar XF within the 2 to 3 weeks as advertised, was fitted and had my car back on the road 2 days later now working perfectly.Very happy.
September 14, 2025
Great service Thanks
September 14, 2025
Arrived very late
September 13, 2025
From ordering my part until I received…
From ordering my part until I received it they kept me informed throughout even when I phoned about a query the staff were very polite would certainly recommend using them for a prompt delivery and good value for money
September 13, 2025
Unprompted review
Great advice provided via phone and…
Great advice provided via phone and email- would definitely use again of needed.
September 12, 2025
Quick delivery,good price and good…
Quick delivery,good price and good communication
September 5, 2025
Prompt Service & Good refurbed product .
September 2, 2025
Great service, perfect customer service
Great service, very helpful and good quality part!
September 8, 2025
Very helpful.
August 24, 2025
The experience was generally very good
The experience was generally very good, but communication re my steering rack being prepared was limited and took longer than expected.
August 26, 2025
Fantastic customer service
Fantastic customer service, really helpful staff on the phone too. Fast and efficient service. I will 100% be using them again and recommending them to everyone I know!
August 31, 2025
Efficient and helpful
Rang to check that I was ordering the correct steering rack for my vehicle and the phone operator was very helpful, sending me a link to the relevant one.
August 17, 2025
Quick reply’s helpful service strong…
Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones
Defo use them again as effortless service helps every stage of the process if I was closer I’d taken the car their
August 9, 2025
Right rack - wrong track rods!
Good rack but sent with Volvo track rods for a Freelander2! Was told it had happened before and got sorted after a few days with correct rods sent which I had to fit myself…. I’d suggest implementing some quality checks to prevent recurrence.
August 8, 2025
Excellent service
Excellent service , from ordering through to delivery definitely use again
August 12, 2025
Smooth transaction and now smooth steering
Bought a power steering motor for a Corsa D after the old one finally failed.
The motor that arrived was supposedly second hand / refurbished, but looked almost brand new as it was so clean. Fitting was easy and it worked perfectly.
Think the old one hadn’t been working properly for years as this feels like driving a different car. Steering is so light and accurate.
Packaged old one up in crate provided, phoned Western up and DPD arrived the next day.
Smooth transaction from a professional company.
August 11, 2025
excellent service
August 17, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.